Reynolds Blinds Reviews

Name: Reynolds Blinds
Rating: 4.69

4.7 Rating 462 Reviews

92 %

of reviewers recommend Reynolds Blinds

Company Reviews

Metrics

Info

4.7

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0333 004 4000

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Reynolds Blinds 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not praise our fitter, Alex, enough. Punctual, efficient and did a first class job. The blinds look fantastic. Wouldn’t hesitate to use Reynolds blinds again.”

Helpful Report

Posted 1 month ago

“I initially approached Reynolds blinds to install blinds for my children’s bedrooms. This job was carried out to such a high standard by Rob and Alex that I called them back to install an additional blind in another room. From start to finish the service offered has been exceptional. The initial consultation through to the installation was swift and efficient making the whole process stress free. Rob and Alex are both lovely engaging guys. Every visit was professional and all service delivered with a smile. I highly recommend Reynolds Blinds and in particular Rob and Alex”

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Posted 2 months ago

“Totally unreliable. Booked a visit two weeks ago, the man I spoke to said he was coming between 12.30 and 2.30 today to measure up and discuss options. Someone rang me last week to confirm date and time. No one turned up, when I called them I was told no man comes on visits, a woman called Kelly said she's on her way with a different time in her schedule - and she had a totally different address she was heading to. No apology. My advice: go to another company!”

Helpful Report

Posted 3 months ago

Hello, We are really sorry that you were disappointed with our service. We always try to give an estimate of the arrival time that we will visit you, but sometimes some customers require a little more time that we expect. On this occasion we were running a few minutes later than expected. Kelly did call you back straight away after you called our store, and advise you that she was only 15 minutes away from your home. We are sorry that this wasn't acceptable to you a the time. If we can help further in anyway please do not hesitate to contact us.

Posted 2 months ago

“Just had half of my conservatory blinds replaced due to age and wear, perfect matching, excellent workmanship, two friendly polite staff who fitted the blinds in an exceptionally hot conservatory due to direct sunlight with no complaints, we would be happy to recommend Reynolds for a first class job.”

Helpful Report

Posted 4 months ago

“Excellent customer service from showroom, measuring and fitting. Order correct and complete first time. Gentleman who fitted was pleasure to talk with and cleaned drill dust from worktops before he left. Would highly recommend Reynolds Blinds.”

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Posted 5 months ago

“We are very pleased with the blinds we’ve had fitted by Reynolds - Quick Fit and Venetian. Friendly service by both the person measuring for the blinds and the fitter. Both appointments were kept on time. One query about the blinds was dealt with swiftly and efficiently. Thank you.”

Helpful Report

Posted 5 months ago

“Efficient service from beginning to end. Helpful lady, Sonia, came out to measure and talk about options. She was patient, making a few visits, as we thought about 4 different blind options. We decided on roller in the end. I visited to shop to look at colour charts and the staff were friendly and helpful. Whoever fitted the previous blinds had done a botch job and when we took the existing blinds down, it was a bit of a mess. Sonia was not satisfied with how it would look once the blinds were fitted so asked one of the fitters for advice. Rob’s solution was to take it down and start again. The store called me to set a date for him to come round. He bought some wood and essentially made the window area perfect and ready for fitting. He explained what he was doing along the way and clearly takes pride in his work. He returned 2 weeks later to fit. Great all round service. Helpful, friendly and efficient and no additional charges for the wood! Thank you”

Helpful Report

Posted 6 months ago

“Absolutely brilliant service from Reynolds Blinds. A very knowledgeable representative visited us to provide advice for a new garden room office. She gave us many ideas and options and whilst I would have been happy to choose there and then I did take her advice and attended the show room to actually see the products in use. The choice, design and quality was exceptional. We placed our order and within 2 weeks the blinds were fitted this week. Fitter was on time, very knowledgeable again and suggested a small alteration to get the blinds sitting in the frame of the huge sliding doors. They look amazing and I am more than pleased with the blinds, the service and the very competitive pricing. Thank you Reynolds Blinds I thoroughly recommend you to anyone needing any form of window covering.”

Helpful Report

Posted 6 months ago

“An exellent service your fitter Derek has done a great job 10 out of 10 windows transformed ! Well done to you all from the showroom to the measuring and fitting thank you all”

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Posted 6 months ago

“Ordered 2 blackout roller blinds in colour Pearl and have been pleased and just ordered to more of the same for other rooms.”

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Posted 6 months ago

“Prompt and efficient. We have had many blinds from Reynolds and have always been very pleased with the quality & service.”

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Posted 6 months ago

“I've used Reynolds Blinds for all my curtains and blinds now - I've kept going back to them because they provide such a good service. There is such a big range and the staff are very friendly and helpful, and being able to get samples made it much easier to choose. The quality is superb - including tracks/poles etc - and everything has always been delivered and installed on time. I would highly recommend them.”

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Posted 6 months ago

“Great service, great product, which has transformed our windows. A special mention for Rob and Alex, who did the fitting, absolutely brilliant. So professional and friendly. I’m now having plantation shutters on every window. Thanks so much,”

Helpful Report

Posted 6 months ago

“We have had Reynolds blinds supply many products in our previous property over a period of years, and have always found them easy to deal with. Approx 10 days ago had them fit interior shutters to most of the windows in our current property. Rob and Alex who did the fitting made a superb job and were very helpful and professional. The shutters add a touch of glamour to our home, very pleased.”

Helpful Report

Posted 7 months ago

“What an absolutely amazing service we’ve had from Reynolds. Both my wife and I are retired but decided to have new blinds fitted in our conservatory. Lee came along and measured said blinds and gave us confidence during that visit that all would go plain sailing with his knowledge and pleasant attitude. Just under 2 weeks later Lee returned to fit our blinds and they were installed to perfection. Despite uneven surfaces in our old conservatory, they were fitted expertly so everything was level. The attention to detail Lee showed was second to none. Watching him install the blinds you felt he could fit them in his sleep, he made it look so effortlessly. I would highly recommend Reynolds Blinds again. Their service was professional and stress free with a fantastic end result.”

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Posted 7 months ago

“Fitter did the job efficiently. We are very pleased with our blind.”

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Posted 7 months ago

“Really accommodating, prompt and helpful with receipts for insurers. Good customer care.Lovely well fitted blinds. Would use them again.”

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Posted 8 months ago

“We have used Reynolds Blinds twice before and been very pleased with the kitchen and conservatory blinds. On this occasion, we were told by the person who initially came to measure and quote for bedroom window blinds, that our windows were only just a bit too wide for one width of fabric, which is what we wanted. On her advice, we agreed 3 separate blinds for each window instead. When we tried to order the blinds we were told by the office that this 3 blind per window option was not possible. Rob came to the house and remeasured, confirming that one blind per window was possible which substantially reduced the overall cost. With this sorted, Rob and Alex did an excellent job of fitting the blinds, programming the motors and demonstrating how to use them. They were fast, efficient and tidy. We are extremely pleased with the result and, despite the initial hiccup, we would certainly use them again.”

Helpful Report

Posted 8 months ago

“Really great service from Reynolds. Explained we had a budget for this and they worked with us to achieve this. Fitting was early as they had the finished goods come back sooner than anticipated and we had them fitted in a day. Derek and Mich came out to do them, left no mess and provided a great finish. Really pleased as first time customers but will certainly be back for future purchases.”

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Posted 8 months ago

“Asked for black out blinds. They let more light in than my old ones. Accepted a discount or go to court !!!!! Not happy at all. Pete. Doolan”

Helpful Report

Posted 8 months ago

Reynolds Blinds is rated 4.7 based on 462 reviews