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The Retirement Desk Reviews

5.0 Rating 974 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 974 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read The Retirement Desk Reviews
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Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
Excellent service given. Kay was very thorough, kept me up to date with everything happening. She also answered any queries no matter how often I asked. the whole procedure was very smooth & efficient with much less hassle than other places I had contacted. Would recommend. Thank you Kay.
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Posted 10 years ago
Lisa was helpful friendly and very efficient. She explained the options and kept me updated all along the peocess
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Posted 10 years ago
I only spoke with Wendy O'Beirne so do not know how the rest of team would compare. This said they would have to be really special to compare at all with Wendy. From day one I felt very comfortable and trusting as she came across as a really helpful lady who really cares, she also spoke in a language (down to earth) that I or indeed anyone would understand. She is helpful and kept me informed of progress regularly. Thank you Wendy and of course The Retirement Desk company.
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Posted 10 years ago
Ms Kay Martin was exceedingly helpful in preparing everything and especially getting Scottish Widows and Aviva to transfer the funds to Partnership Annuities (the company I choose in the end). Scottish Widows failed to transfer the fund in a timely fashion and in the end I was sent a cheque as compensation for the delay. Ms Martin was instrumental in getting this. Best regards Dr. Wolfgang Kölbl
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Posted 10 years ago
I came upon the Retirement Desk by accident and it turned out to be one of the best things that could have happened. The sevice Wendy O'Beirne provided from start to finish was exemplary. The Retirement Desk's efficiency has restored my faith in human nature and it is nice to know that there are still companies that care.
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Posted 10 years ago
Thanks to Kay's expertise the stress was taken out of it for me and all that needed to be done plus more was carried out with the minimum of fuss. Many thanks for your expertise .
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Posted 10 years ago
Lisa dealt with my Annuity, she was very approachable, efficient and professonal. She kept me informed throughout the process and took the worry out of what can be a daunting task. Lisa was recommended to me by my sister and I would happily do the same to anyone else who is looking to sort out their penson. Many thanks Lisa and well done! Carol K
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Posted 10 years ago
Wendy O'Beirne was the Retirement Consultant who dealt with my case and she was superb. On speaking with her I immediately felt that my pension was in good hands and she was quick to keep me updated on every step, ringing me in the first instance and then emailing news on progress. I would thoroughly recommend Retirement Desk to any of my friends based on the treatment I have received from you. Many thanks for a splendid and amazingly speedy service!!
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Posted 10 years ago
I was dreading to have to deal with 3 different pension providers in order to provide me with an annuity for my retirement. Kay Martin from Just Retirement made it so easy and effortless. I cannot believe that it is now all sorted and in record time! Thank you so much. I would strongly recommend Just Retirement to all that seek to draw their pension. Absolutely brilliant!
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Posted 10 years ago
I had excellent customer service from Kay Martin, she made the whole process straightforward and simple and kept me updated regularly.Very happy and would certainly recommend Retirement Desk.
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Posted 10 years ago
we found lisa o'beirne to very helpful keeping us informed at every stage of the process making what could be a difficult undertaking for the layman very easy thankyou steve and janet horton
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Posted 10 years ago
Nothing was to much trouble for Lisa she was more than helpful as I did contact her on numerous occasions and it did get a bit complicated at times ,which was no fault of Lisa's it was down to the pension company. Thank you Lisa for all your help.
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Posted 10 years ago
I can highly recommend the retirement desk, Wendy and the staff were always very friendly and helpful without being pushy. The advice I received was excellent. Cant thank them enough.
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Posted 10 years ago
Understanding and patient service. The latter mattered because I take my time over decisions etc, and some nagging is good - they got it about right! And the product I ended up suityed my needs very well
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Posted 10 years ago
Kay Martin the consultant I spoke with was so easy to get on with and new her job and got me a good deal for my pension I would not hesitate in recommending the retirement desk 5 star
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Posted 10 years ago
as I had no idea what to expect when I looked into sorting my pension out I found your company very helpful.all the paper work and information was easy to understand.i would also like to thank wendy o'beirne for all her good work for helping me with this. regards Michael woolmer
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Posted 10 years ago
I would reccomend The Retirement Desk to anyone looking for this service .They were very helpfull throughout the hole process and Wendy kept me informed every step of the way.
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Posted 10 years ago
very helpful staff who assisted with my problems without pushing things and i came up with an agreeable plan
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Posted 10 years ago
I received a courteous and totally professional service from Lisa O'Beirne. We first spoke 2 years ago but at that time I wanted to let my fund grow a bit more. When I was ready to proceed, I contacted The Retirement Desk and two competitors for comparable quotes. Lisa asked more questions than the others to ensure I got the best income, and after giving me the figures, respected my wish to take 10 days to make a decision. Unlike the others who displayed the worst excesses of financial products salespeople - daily emails and phone calls at all times of the day and night. Having given Lisa instructions to proceed, the paperwork was completed quickly and efficiently and I was kept informed throughout the process. I have no hesitation in recommending The Retirement Desk.
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Posted 10 years ago
Using the retirement desk made a stressful time and the difficult decisions easy. Making the right choice on your pension provider and your pension requirements is probably one of the most important decisions you will make. Putting your faith in the retirement desk to guide you through this process will be the best thing you will ever do. I got the best rates and a painless process that was helped all the way by Lisa, I will have no concerns in using them again.
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Posted 10 years ago
The Retirement Desk is rated 5.0 based on 974 reviews