The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 893 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 893 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After contacting Retirement Desk, and speaking to Kay and Lisa, who informed me of the procedure in going forward, which was very reassuring, which was all completed in a very positive professional manner, with emails/ and ongoing phone calls.”

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Posted 3 days ago

“Wasn't looking forward to filling forms in and was baffled with all the jargon used coming up to my retirement but I spoke to Kay at the retirement desk who helped to make it easy kept me informed from start to finish would highly recommend thank you”

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Posted 3 days ago

“Its good to get a decent service on something as crucial as your pension many thanks”

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Posted 1 week ago

“Professional, practical and straightforward. Retirement Desk provided an excellent service in organising my purchased life annuity. Lisa O'Beirne patiently provided many quotations until the annuity arrangements were exactly as required and nothing was too much trouble for Lisa who was very attentive and provided regular updates and guidance through all stages from beginning to end. Thank you Lisa.”

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Posted 2 weeks ago

“Very efficient and informative. Kept me informed every step of the way. If there were any delays they contacted me straight away and dealt with everything. Very happy with their service.”

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Posted 3 weeks ago

“Really excellent service - simple and clear. Lisa O'Beirne was very helpful, contacting me weekly to keep me informed of progress. I would definitely recommend The Retirement Desk to find and deliver your annuity.”

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Posted 3 weeks ago

“Absolutely 10 out of 10. Lisa OBriene made this so easy. She kept me informed of everything that was happening with the transfer of funds and set up of my pension. It took a lot of stress from me not knowing what or how to go about setting up. Thank you to Lisa and the Retirement Desk will definitely recommend friends and family.”

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Posted 3 weeks ago

“The Retirement Desk were immediately helpful and professional. They were happy to listen to my story and the details of my circumstances. I checked out their credentials and reviews and I was confident in placing my business with them. Lisa O'Beirne was a wonderful person to deal with. She was very adept at dealing with the quite large number of individual money pots to chase down and bring them to fruition. Lisa didn't miss a beat, especially as some of my fund holders were slow (glacial) in responding to any communication. Lisa's weekly catch-up was very informative and kept me right up-to-date. I would recommend Lisa O'Beirne without hesitation.”

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Posted 1 month ago

“Setting up a guaranteed life annuity as power-of-attorney for my brother-in-law was not the most straightforward thing to do but Retirement Desk worked through things patiently even with mistaken information I gave them at one point. Their original quote was competitive with others that I checked out. They were always available, helpful and efficient.”

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Posted 1 month ago

“Very pleased with the service given when I purchased a small annuity for my pension. I did think the process was going to take longer than it did, but with no complications and my agent (Kay Martin) at The Retirement Desk kept me informed during the whole procedure.”

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Posted 1 month ago

“Lisa from the retirement desk has Co ordinated my pension transfer and new policy. She has kept me fully updated on a regular basis and has given absolute clarity. My original pension providers were very poor in responding to her requests and so she generated an official complaint and ensured that actions were expedited through sheer doggedness. A huge thank you to the Pension Desk and Lisa in particular for sorting out my future. From my experience I would recommend their services.”

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Posted 1 month ago

“Just wanted to say thank you for your fast and efficient service. You listened and understand what I wanted and got it done quickly. I have been very impressed with the updates by phone and the fact that everything was moving within 24hrs of talking to you. It is all done and dusted inside 3 weeks, brilliant service. Thanks again and I will definitely be using you again in 3yrs time when this annuity finishes.”

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Posted 1 month ago

“Kay and Lora, were extreamly helpfull and kept me informed and up to date thoughout the process of finding me the best provider for my annuilty.”

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Posted 1 month ago

“After a very unsatisfactory telephone conversation with my pension provider, I sought help online and after an initial visit to The Retirement Desks website, I received a call from Lisa. She was super helpful, asked questions and talked to me clearly about my requirements and options. She has kept me updated weekly on the progress of my new policy and annuity, and dealt seamlessly with enquiries. She has helped make, what felt like, a daunting process very simple. Thank you!”

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Posted 1 month ago

“Excellent service I am not the best at this sort of thing but everything was explained properly and a straightforward process Thankyou Kay for all your help”

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Posted 1 month ago

“Excellent customer service, especially in answering queries and extremely efficient in organising the annuity purchase transaction. Highly recommend.”

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Posted 1 month ago

“The Retirement Desk from the initial telephone contact all the way through the process was professional and efficient. Kay Martin explained the process and discussed any concerns with my pension. Kay updated me all through the process with e mails and telephone calls I would recommend The Retirement desk to people who need honest straightforward advise on their pensions and to make a correct decision for their pensions.”

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Posted 1 month ago

“exalent management of my accaunt well imformed in all aspects of the transactions . i feel in safe hands with this company.”

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Posted 1 month ago

“This is the secomd 5 year fixed term plan that Lisa has organisedfor us. The procerss has been simple, and any questions answered promtly. Communication has also been excellent, updating us on progress.”

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Posted 1 month ago

“Lisa O'Beirne..such an asset to The Retirement Desk. A+ .Great communication and any information or questions not a problem and quick to respond. Highly recommend. Regards Robert Barnes”

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Posted 2 months ago

The Retirement Desk is rated 5.0 based on 893 reviews