The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 908 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I recieved from the Retirement Desk was excellent. Kay dealt with my retirement plan. She was very professional and gave me all the information I needed for me to make an informed decision. I was kept up to date during the process via email and telephone. I would recommend using this service to anyone who is planning their retirement.”

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Posted 5 days ago

“Simple set up of a dual life lifetime annuity. Provided the best quote and executed the overall transfer of my funds from Avia to Standard Life in double quick time. Very pleased.”

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Posted 5 days ago

“I was reassured by the experienced and professional help I received as well as very prompt responses to any questions. Thank you.”

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Posted 3 weeks ago

“To be honest I was a bit nervous at first, Pensions’s are a bit of a nightmare and lots of stories about scams!!! Lisa phoned me after I did an on line enquiry to get an idea of what I could get. This also made me nervous. To be fair Lisa put my mind at rest and on a couple of occasions I asked her how I could tell she was not a scammer and she reassured me. I had no idea who the Retirement desk where or even what they did. It was all about Lisa, came across as a nice person who cared, she was professional and very good at what she did. Totally made it for me. Assume the Retirement Desk have other people doing the same role, if they are as good as Lisa then they have a great business….. Thank you Lisa, you made a difficult process so much easier and also kept me up to date on what was happening. As I said before, this was all about Lisa. Fantastic and a massive thank you…..”

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Posted 3 weeks ago

“Fast and efficient process. Lisa keeps you updated on the process and the annuity rate was better than the Moneyhelper rate. If you want a 'non advised" annuity then The Retirement Desk would be a good choice.”

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Posted 3 weeks ago

“I cannot recommend this company highly enough. They are absolutely superb! I can't actually believe how easy it was to cash in 25% tax free of my old pension, and transfer the rest to a new policy. Everything was explained fully to me by Kay and her colleague and I was kept regularly updated. Excellent company.”

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Posted 3 weeks ago

“Expert advice pertinent to my personal situation, given in a professional and very time efficient manner, resulting in a speedy delivery of the new product.”

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Posted 3 weeks ago

“A very efficient and prompt service from Lisa O Bierne. It seems my request was soerted in no time to my satisfaction.”

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Posted 1 month ago

“I recently returned to the UK to sort out my private pension which was under the control of Reassure. They couldn’t offer me what I wanted so referred me to L.V. They also wouldn’t do what I wanted so they told me to contact a company from the internet that could arrange my pension to be drawn down the way I wanted. I am pleased to say that your company appeared first on a Google check and you have been brilliant. Everything was handled smoothly and professionally. I would particularly like to thank Lisa for handling the whole process with expert professionalism. I could not be happier with your service. Thank you”

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Posted 1 month ago

“From start to finish an impressive levels of service”

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Posted 1 month ago

“Excelent Service by Kay Martin. All information needed was provided and I was kept informed all the way through the process.”

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Posted 1 month ago

“Karen made the whole process of setting my purchased life annuity very easy - she was always there to available to answer questions and calm worries. Very highly recommended ioption f you know what you want to do and don't want to be bothered with financial advisers.”

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Posted 1 month ago

“It’s difficult to put into words just how brilliant Lisa O’Beirne’s service has been during my purchase of an annuity product from The Retirement Desk recently. I also was looked after admirably too by Kay on the odd occasion Lisa was not around. I’ve worked in the customer service sector most of my life; and employed many people - but rarely - and I mean rarely - have I encountered a person so excellent in every aspect of service, as good as Lisa. As I’m sure many of your customers will agree who have dealt with Lisa; is that her service is just highly efficient with a friendly manner throughout - and is simply put; just about as good as it gets! Thank so much Lisa for making the process so seemless and transparent. All the best Steve Berry”

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Posted 1 month ago

“Absolutely fantastic no fuss whatsoever Kay was so helpful . Thank you so much”

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Posted 1 month ago

“Kay at the Retirement Desk was veryhelpful throughout the process of accessing my Pension, and finding me a suittable plan going forwards. I would recommend them to others in the same situation”

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Posted 1 month ago

“After contacting Retirement Desk, and speaking to Kay and Lisa, who informed me of the procedure in going forward, which was very reassuring, which was all completed in a very positive professional manner, with emails/ and ongoing phone calls.”

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Posted 2 months ago

“Wasn't looking forward to filling forms in and was baffled with all the jargon used coming up to my retirement but I spoke to Kay at the retirement desk who helped to make it easy kept me informed from start to finish would highly recommend thank you”

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Posted 2 months ago

“Its good to get a decent service on something as crucial as your pension many thanks”

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Posted 2 months ago

“Professional, practical and straightforward. Retirement Desk provided an excellent service in organising my purchased life annuity. Lisa O'Beirne patiently provided many quotations until the annuity arrangements were exactly as required and nothing was too much trouble for Lisa who was very attentive and provided regular updates and guidance through all stages from beginning to end. Thank you Lisa.”

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Posted 2 months ago

“Very efficient and informative. Kept me informed every step of the way. If there were any delays they contacted me straight away and dealt with everything. Very happy with their service.”

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Posted 2 months ago

The Retirement Desk is rated 5.0 based on 908 reviews