The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 867 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really dreading cashing in my Prudential Pension Pot and converting it to an Annuity, as my dealings with the Pru had not been particually good over the years. However, Lisa O.Beirne at the Retirement Desk took all of my worries away, things could not have gone better!! She got me exactly the product I wanted and at a good rate, she kept me informed throughout the whole process and was always available if I needed to speak to her. Lisa is a rarity in this modern world, a true professional who actually knows what customer care is all about, and you know what a really lovely person as well. The world could do with a few more like her!!”

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Posted 1 month ago

“First rate service kay kept me updated at all stages of the process”

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Posted 1 month ago

“Lisa O'Beirne deserves praise for her excellent help and advice. I was impressed by the way she kept me updated with each stage of the transferral of funds from my pension pot to a pension company that offered the highest pay. Overall, I am more than happy with the payment that I shall receive each month.”

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Posted 1 month ago

“I can't speak highly enough of the Retirment Desk. Lisa dealt with my enquiries and questions with great patience and made everything that seemed at first hard to understand, simple and completely hassle free. I have never dealt with any financial planning before and finding myself alone to do this, was nervous and didn't understand how to start with it all. I felt confident with Lisa's help and in extremely safe hands. Thank you so much for such an efficient and pleasant experience. I am deloighted with the outcome.”

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Posted 1 month ago

“I couldn't believe how smoothly and quickly the whole process went”

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Posted 2 months ago

“I was very pleased with the help from Lisa O'Brien she explained everything to me very well she was brilliant. Thankyou.”

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Posted 2 months ago

“I recently had one of my pensions reviewed by the retirement desk. They came back very quickly with an offer and answers to all my questions. I decided on balance to have retirement desk run with the offer. Kay was the consultant assigned to me, and she handled the case very professionally and promptly. Keeping me informed by phone and email as promised and within the time frame stated. Well done Kay and the retirement desk”

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Posted 2 months ago

“Kay was incredibly helpful and made a complex situation incredibly easy. She also kept us updated at all times - a big thanks to her!”

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Posted 2 months ago

“All A1-OK. Lisa O'Breirne was exellent dealing with a very difficult Scottish Widows who will be reported to the ombudsman for bad administration unless they compensate us for lost revenue”

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Posted 3 months ago

“I am happy with the product proposed. Kay Martin was especially helpful in overcoming some difficulties encountered that were not the fault of Retirement Desk.”

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Posted 3 months ago

“I contacted The retirement Deck after seeing it advertised on my Google page. The consultant I first spoke to informed me of the options I had regarding an annuity that I wanted to, they told me that they would send me their information pack for me to go through. As I was impressed with the professional lay out of this info I contacted them again to start the process. It was Lisa O’Beirne who answered and from the very start I felt at ease, Lisa was very friendly and professional explaining the next steps in the process. Additional paper work for me to sign was sent and after it was returned to them all the pension companies where I had private pension sent me their acknowledgment paperwork for me to start the to enable all my pensions to be consolidated. In the meantime Kay Martin a consultant from The retirement Deck phone me letting me know now the process was going, again Kay was very friendly and professional. Communication from Lisa and Kay was very frequent letting me know the process things were in and putting my mind at ease as we all know there are a lot of pension scams out there. After a few weeks a letter and a phone call from Lisa informed me that my annuity had been set up and my tax free sum was being put into my bank account. The whole process arranged with Lisa and Kay was absolutely brilliant and was completed with out any problems, thank you again Lisa and Kay and The Retirement Deck, I will highly recommend you. Chris Benson”

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Posted 3 months ago

“A huge thank you to Kay at The Retirement Desk. Kay used a series of questions to narrow down the annuity options that were available. She was able to explain the products and answer any questions I had factually. She was then able to provide me with quotations and information of retirement products to fit my needs. Kay was exceptionally good at following things up and keeping me in the loop! We got there in the end!”

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Posted 3 months ago

“When I was looking to buy an annuity knowing this is my retirement pension I thoroughly looked and enquired at a lot of companies and thought The Retirement Desk was the one for me. Lisa OBeirne who guided me from the onset and explained everything to me in detail was excellent and was very helpful and true too her word about everything and found me a great deal. I would have no hesitation in recommending retirement desk to anyone looking to buy an annuity. Thanks again Lisa and also a mention and thanks to Kay who kept me informed when Lisa was away from her desk. Kind regards and best wishes for the future. Steve.”

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Posted 3 months ago

“Thank you very much for all the professional information, help and support throughout the process of securing my annuity Especially to you Lisa and Kay”

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Posted 3 months ago

“Lisa is superb if everyone was so efficient life would be so much easier .No waiting on hold quick response everyone 10 out of 10”

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Posted 3 months ago

“I have to thank the girls for sorting out my pension, Kay Martin and Lisa.they have always kept me informed and made it easy for me to get my money.thank you.”

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Posted 3 months ago

“It was a very busy time at work leading up to my retirement & The Retirement Desk looked after my pension application, finding the best value annuity, and doing all of the paperwork for me, making it a stress-free operation; so when I finally retired, my pension was sorted. The service was friendly, and I was always kept up to date with texts, emails & phone calls. I would recommend this service to anyone.”

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Posted 3 months ago

“Sorry for the delay in responding. The service I received from the retirement desk was first class. Kay Martin was brilliant, kept me informed at all times during the transaction, Even getting Reassure back on track when they went awry. 10 out of 10 Kay, would recommend you anytime. Thanks very much.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Very helpful. Informative and kept me up to date during the whole prosess, Kay Martin was a star!”

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Posted 4 months ago

The Retirement Desk is rated 5.0 based on 867 reviews