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The Retirement Desk Reviews

5.0 Rating 971 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 971 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read The Retirement Desk Reviews
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Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
Professional, friendly service I would highly recommend. Lisa O'Beirne supported me through a smooth pension transfer securing the right policy for my needs.
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Posted 6 days ago
As before, Lisa was excellent from start to finish. Found the product I wanted and arranged everything precisely.
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Posted 1 week ago
I would thoroughly recommend The Retirement Desk. The service was outstanding and they did everything they promised to do. My contact was Kay Martin and she was very helpful with my initial retirement enquiry. Kay's communication with me was excellent and she provided regular updates throughout the process of purchasing my retirement annuity. Kay's colleague, Lisa, was also very helpful with my queries when Kay was on holiday. I wish all companies were as efficient as The Retirement Desk.
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Posted 1 week ago
Very happy with the service I received; I was unsure of what I was after at the start but Kay was friendly & helpful throughout
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Posted 1 week ago
Once I'd decided what retirement options to review, RTD were able to quickly sort me out with the best market offers to consider. I was able to consider this information in my own time without unnecessary pressure and with a number of follow up quotations provided accordingly in a timely manner. Kay provided me a superb level of service whilst being in immediate contact with me as & when I required, so many thanks for that Kay. I thoroughly recommend RTD who remained professional throughout. Thank you!
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Posted 3 weeks ago
Lisa O'Beirne was extremely helpful and kept me totally up-to-date. She made a difficult decision and process much easier. Thank you Lisa for your help and pdates. It has been appreciated.
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Posted 3 weeks ago
Made everything seem straight forward.
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Posted 3 weeks ago
I went to the retirement desk for the first time about 5 years ago and recently returned to do more business with them a few months ago. Everyone’s needs are different however I wanted to feel comfortable and secure and not pressured in any way into buying into something I wasn’t 100% happy with. I wouldn’t hesitate to recommend the retirement desk and in particular Kay Martin who on both occasions dealt with my business in a friendly but very professional manner. MD.
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Posted 3 weeks ago
Kay was excellent, friendly and very efficient in sorting my situation 5 years ago, and revisiting now to arrange the correct product. Wouldn't hesitate to recommend.
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Posted 1 month ago
I had several,pension plans that I needed combined and made to annuity they were all of different types I cannot praise Kay Martin enough although meet with many problems she worked tirelessly to sort out the problems and provide me with my pension
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Posted 1 month ago
Excellent professional service.
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Posted 1 month ago
Absolutely amazing service . I cannot fault them . This is the second time we have dealt with them and would not hesitate to recommend them to anyone. Communication is excellent and they really seem to care that you are getting the best deal for your pension. We dealt with Lisa both times and she an a star .If I could give more than 5 stars I would.
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Posted 1 month ago
I would highly recommend using the retirement desk. Kay Martin helped me navigate the options and explained everything throughout, she was extremely professional and kept me up to date at all times.
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Posted 1 month ago
Very efficient, all went smoothly, good communication and was kept updated throughout the process.
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Posted 1 month ago
I was recommended to use The Retirement Desk by a friend who used them a few years ago and I must admit he was spot on, Kay and Lisa at The Retirement Desk was so helpful and friendly, I can't thank enough.
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Posted 1 month ago
From the first enquiry the whole process was clear, transparent and easy to understand. My Retirement Desk consultant, Kay Martin, was friendly, polite and knowledgeable. She was very experienced and helped me set up a fixed term annuity which is perfect for my requirements. I was made fully aware of all the costs upfront and kept up to date with each stage of the process with phone calls and emails I would definitely recommend the Retirement Desk
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Posted 2 months ago
This is the second time I have used "The Retirement Desk" . They are always very helpful and professional . Giving me updates in a timely manner. Making me feel very confident in the service they provide. I mainly dealt with Kay , but also spoke to other staff. All are excellent , clear and precise in the annuity policy progression, right to its final completion.
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Posted 2 months ago
1st class service. Kay helped me to navigate through a process that I was finding difficult. I was informed of any updates quickly throughout the entire process. Kay also helped to chase the pension fund holders who tended to drag their feet. I would highly recommend The Retirement Desk.
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Posted 2 months ago
Everything was handled with such ease and professionalism. Lisa was my main contact, but Kay was also available to help. Regular updates and no waiting in queues to get through. Highly recommended.
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Posted 2 months ago
Kay took me through the process of pulling my different plans together and sorting out a pension that suited me. I would certainly recommend them to anyone.
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Posted 2 months ago
The Retirement Desk is rated 5.0 based on 971 reviews