The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 995 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 995 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lisa and the staff were easy and helpful to work with and got me an excellent deal would thourally recommend asking there advice”

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Posted 1 day ago

“Very good communication and good listening skills Very easy to use and enough information to not confuse”

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Posted 3 days ago

“What can I say about the professional, friendly & knowledgeable service I have had from both Lisa & Kay - a 5 star premium service says it all. Over the years I have had 2 drawdown plans and recently changed the funds to an annuity, again faultless service. I would have no hesitation in highly recommending The Retirement Desk.”

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Posted 4 days ago

“Excellent service from Kay, kept up to date at all stages, Kay done an excellent job , we'll done.”

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Posted 4 days ago

“Very efficient company kept up to date all the time job done on time definitely the one to use”

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Posted 4 days ago

“The Retirement Desk was very helpful and efficient in setting up my chosen retirement plan. Kay Martin, who handled the process throughout, was excellent keeping me advised as to progress. The whole process was trouble free and I would highly recommend The Retirement Desk.”

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Posted 2 weeks ago

“I rate a company on how well they keep you informed on how things are going. The Retirement Desk kept me fully informed at every stage of the process through quick update calls making sure any concerns were put to rest. I would highly recommend them.”

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Posted 2 weeks ago

“Lisa byrie was a pleasure to deal with made it all easy , kept me up to date all the way through the dealings . And made it uncomplicated . Her colleagues helped too it I would recommend the retirement desk .”

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Posted 2 weeks ago

“The process of setting up my annuity was as quick and efficient as it could be: any delay or obscurity came from the pension companies involved. I found the Retirement Desk and Kay Martin helpful and would recommend them. Thanks Kay.”

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Posted 4 weeks ago

“The handling of my pensions was carried out very afficiently.I was kept informed at every stage, and the professionalism shown throughout was greatly appreciated. Everything was completed exactly as promised.Will highly recommend especially Kay Martin.”

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Posted 4 weeks ago

“I cannot thank Retirement Desk enough for the excellent service that I received. Lisa was fantastic: friendly, knowledgeable and incredibly helpful throughout the whole process. She took the time to explain everything clearly, answered all my questions and made what could have been a stressful experience feel simple and straightforward. I couldn't have asked for a better service.”

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Posted 4 weeks ago

“The communication and attention to detail was exceptional. Well done.”

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Posted 1 month ago

“Excellent service would highly recommend thank you for the stress free setup of my pension”

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Posted 1 month ago

“Thank you so much to Kay Martin at retirement Desk for guiding me through my retirement choices, she explained it all clearly so that I could make the right choice for me. Kay kept in touch with me through the whole process which was reassuring. I thoroughly recommend Kay Martin and The Retirement Desk. Thank you.”

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Posted 1 month ago

“The retirement desk representative, Kay, was very professional, efficient and informative. Our transfer was dealt with perfectly.”

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Posted 1 month ago

“Excellent service I was kept very informed every step through the process very quick and efficient service”

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Posted 1 month ago

“A brilliant company to deal with, I told them what plan I required and they found the best company to meet my requirements. They inform you each step of the way with whats happening, by phone call and a back up email. Quick and effecient is an understatement as I cant thank them enough for what they have done for me. Many thanks Steve”

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Posted 1 month ago

“I have had excellent service from The Retirement Desk. They really care for their clients, taking all the stress out of finding the best financial options, with follow up calls when needed. Lisa has been extremely helpful setting up 'draw downs' and spotting mistakes in documents that I would have missed. She even delegates to other members of staff to chase things up and contact me when she is unable to be in the office. Many thanks.”

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Posted 2 months ago

“Very easy to deal with & excellant communicatio;!”

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Posted 2 months ago

“"Wow"... if I only had one word, that would be it! Outstanding customer service is rare, but this was probably the best I've ever had. Lisa kept in touch with me every step of the way with quite a complex transfer of funds from my pension scheme to an annuity. The pension scheme was a bit slow, and their communication wasn't great but Lisa chased them and made sure I knew what was happening ever step off the way. My annuity rates were refreshed by Lisa and the quote was the best I could find. Lisa has a day off when one piece of info came through and her colleague Kay called me to update me. What a team. I couldn't recommend the Retirement Desk more. I felt totally reassured and knew I was in good hands. Whatever they get paid they need a pay rise, they are outstanding., professional and friendly. Thank you Lisa, and Kay for stepping in as well.”

Helpful Report

Posted 2 months ago

The Retirement Desk is rated 5.0 based on 995 reviews