The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 867 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the product proposed. Kay Martin was especially helpful in overcoming some difficulties encountered that were not the fault of Retirement Desk.”

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Posted 3 months ago

“Very helpful without over complicating matters. Dealt with quickly and efficiently. Kept me regularly informed. Would definitely use again.”

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Posted 5 months ago

“I contacted a few companies for a quote for an annuity. Kay Martin gave me the quotes. When I asked for another quote I proceeded. Kay sent me the paperwork first asking for some information. Everything has gone through fine no hassle.”

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Posted 7 months ago

“Helpful and keep me up to date regularly”

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Posted 7 months ago

“Lisa was extremely helpful, regular and easily understandable communications made the process hassle free. Plus it was the best equation I received out of 5. Many thanks Tony”

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Posted 10 months ago

“Very good service. Listened to my needs and came up with good recommendations. Looked after the whole process of transferring monies from my insurance providers to the new pension provider. Very good in communicating what was happening on a regular basis. In fact excellent communication.”

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Posted 1 year ago

“Very helpful, kept me updated and informed throughout the process.”

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Posted 1 year ago

“Quality service , very accurate in all information requested, I'd seriously recommend them to anyone who knows what they want”

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Posted 2 years ago

“The only reason I didn't put 5 was I never do it I think Kay Martin probably deserves it. I found her very helpful.”

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Posted 3 years ago

“Dealings was pleasantly informal with Kay Martin. We conversed back and forth by Email as I am hard of hearing. I have just received my 2nd payment from the provider.”

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Posted 3 years ago

“I was very sceptical at first but all done in just over 3 weeks always kept updated on everything thanks”

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Posted 4 years ago

“Good comms all the way through and made sure I knew precisely what the options were and any ramifications from my decisions”

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Posted 5 years ago

“Initial and ongoing contact acceptable and not intrusive. Helpful advice received and pointers given. Final product offered and accepted seems the best available to me, I have not found better. Only thing I am not too happy about is that Kay said two or more times that I was not paying you anything and that you would get your fee from Canada Life. I knew that one way and another whatever commission you received would come from my investment sum, but not so obviously. Canada Life made it quite plain in their investment summary that your £1200+ fee came from my money. Do not like that.”

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Posted 6 years ago

Dear Mr Bryson, Following our call this evening, just a short note to re-iterate that the commission payment was not deducted from your fund. You would have received an identical quotation directly from Canada Life had you used them directly rather than via ourselves. As agreed, to eliminate any confusion a member of staff from Canada Life will write to you directly next week to confirm this. Thank you once again for your time and review. Have a lovely weekend. The Retirement Desk team

Posted 6 years ago

“Lisa berne was very helpful but She was with a company that you referred to me.”

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Posted 6 years ago

“The policy document arrived from the provider and at last I could relax. Arranging for your future retirement is stressful. Wendy at Retirement Desk was efficient and helpful without being remotely pushy, I like that. I am yet to get my first payment but the documentation is complete. There is so much warning information about. I need not have worried. Thank you.”

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Posted 6 years ago

“Needed to get pension sorted out, so I approached this company. The lady who dealt with my query was Lisa. Very professional and friendly. Kept me in touch throughout the whole process with calls and emails. Would highly recommend this company for dealing with private pension funds.”

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Posted 7 years ago

“Quick efficient service compared to other pension companies I had tried.”

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Posted 7 years ago

“Clear,efficient and very professional and kept me well informed throughout the process, well done to KATE and thank you.”

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Posted 8 years ago

“Kay Martin was my point of contact, there was no pressure and no personal questions ask until I was ready and confident to answer them, she keep me informed as it progressed.”

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Posted 8 years ago

“Lisa O'Beirne, I very much appreciated your patience in allowing me to take time to think this through and answering my many queries quickly and in good detail without being overwhelming or jargon laden. I appreciated the simplicity of the process I went through; the information provided at each stage, and the sincerity of the support.”

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Posted 8 years ago

The Retirement Desk is rated 5.0 based on 867 reviews