Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,857 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 1st February 2026

976

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my purchase,, good quality vinyl flooring and arrived quickly”

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Posted 7 years ago

Hello, Thank you for your review! We are pleased you are happy with your goods. We hope to see you online again soon.

Posted 7 years ago

“Great service and prompt delivery”

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Posted 7 years ago

“Very helpful on the phone. Knowledgeable and understanding and patient. Delivery held back until I was ready to have fitted. Could not be better. Excellent service.”

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Posted 7 years ago

Hello Mr Waters, Thank you for your kind word, we are happy you are pleased with the service and the product you received. We hope to see you shopping with us online again soon.

Posted 7 years ago

“No problems, no hassle, delivered when they said they would.”

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Posted 7 years ago

Hi Mr Pike, Thank you for leaving your review! We are glad that you are pleased with the service, we hope to see you shopping with us again soon.

Posted 7 years ago

“Very good quick delivery. Really happy with flooring.”

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Posted 7 years ago

“Very pleased with service and product”

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Posted 7 years ago

“Fabulous service. Fabulous product”

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Posted 7 years ago

“Excellent service, super fast next day delivery. Staff were available to answer any questions I had. My choice of flooring was available in the size I needed no worries there! Really pleased would definitely recommend and use again!”

Remland Carpets & Flooring 5 star review on 17th January 2019

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Posted 7 years ago

Hello Louise, Thank you for your review! Wow your bathroom looks great! We are glad that you are pleased with the product your received as well as the service. We hope to see you shopping online again soon! Remland Carpets.

Posted 7 years ago

“Great !!!!!!”

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Posted 7 years ago

“Prompt delivery, kept informed of slot.”

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Posted 7 years ago

“Arrived quickly and undamaged.”

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Posted 7 years ago

“Came later than told but must say the flooring is excellent and came well packaged to avoid damage. Very please. Would use company again”

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Posted 7 years ago

“Great company to deal with. Aleays have quality flooring at fabulous prices. Highly recommend”

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Posted 7 years ago

Hello Mr Andrews, Many thanks for your order and for taking the time to leave us this fab review! We are glad you are pleased with the service and products. We appreciate you being a returning customer too :)

Posted 7 years ago

“I’ve not laid the flooring so marking is just for Deluvery speed etc.”

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Posted 7 years ago

“Bought a 4 meter length of vinyl online when it arrived it was more beige than the grey it was meant to be so it didn’t navy out bathroom tiles . Asked if we could exchange it but was told we had to pay 25% restocking fee I asked if we could order another colour and do swap when new one was being delivered I was told no that’s not possible informed it would cost us £40 to send original order back separately decided to sell it on eBay as we would of lost £63 just to exchange it I would not buy from remland again because of this bad experience beware before you order”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your review, We offer a free sampling service to avoid this problem as sometimes the images online provided by the manufacturers do not always show the features of the vinyl. As the manufacturers cut and delivered the vinyl directly to you, we do charge a restocking fee for the vinyl as they do not accept returns. We appreciate your feedback, we hope to see you online again soon.

Posted 7 years ago

“I ordered grey coir matting from the website for my hallway but on delivery it looks more like dark brown.”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“Goods arrived safely and when predicted ...”

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Posted 7 years ago

Hello, Thank you for your order and great review. We'll be right here if you ever need us again.

Posted 7 years ago

“Excellent customer service in store - I used Live chat to get information from Maria and then I came into the store as it is local and they have booked me in for measurements of my home. Excellent service as they always go for the extra mile for us. Will be recommending to friends and family and cannot wait for my flooring to be done”

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Posted 7 years ago

Hi Alison, Thank you for reviewing us! We are looking forward to fitting your flooring for you. We are happy you are pleased with the service you have been given. We will see you shortly ! The Remland Team

Posted 7 years ago

“Excellent Service, Dispatched promptly, good quality service. Very helpful on telephone, prior to order Will Definitely use again”

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Posted 7 years ago

Hello Mr Walker, We are glad to see you are happy with the service.

Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,857 reviews