Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,644 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,644 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 23rd April 2025

933

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, with queries answered promptly and with professionalism. Samples were delivered for free (max 4). No sales pressure when speaking directly with the sales team. Carpet ordered at a great price, and delivered on time, albeit a hiccup with DX, which was sorted out by Remland the nextday. I have no qualms recommending this company, and will definitely use them again - OUTSTANDING 👏👏👏”

Helpful Report

Posted 4 months ago

“Absolutely love this flooring, it looks lovely, thank you. Excellent service.”

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Posted 13 minutes ago

“Time from ordering to dispatch was longer than expected. 7 days after placing my order online I had a second email to say “we’re working on it”. I contacted customer services to see how much longer it would be, and was informed that they need 3-7 working days for the product I ordered. I said I ordered 7 days ago but they informed me they work in working days, so I actually ordered 5 days ago. However, they did say that they would send it out that day, which they did, and it arrived the next day. The flooring arrived with a dirty patch on it where the packaging had split on delivery but I cut this piece off anyway as it was just on one edge. The sellotape that was used to hold the role together also washed off. The floor itself seems to be of a good quality and went down as it should.”

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Posted 6 hours ago

“I found, to my surprise, that the vinyl floor covering was easy to cut with scissors. Easier than with a scalpel. Now I spend a lot of my time staring at the fish. Overall, very pleased with the result.”

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Posted 3 days ago

“Great customer service and product arrived quickly and looks fab.”

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Posted 4 days ago

“The shopping experience was average. We had to contact them to find out what was happening to our order.”

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Posted 4 days ago

“Very pleased with speed of delivery, and the quality of the carpet ordered would recommend Remland to any buyer not least for value for money.”

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Posted 4 days ago

“Sales assistant was more than helpful. Order made online was very promptly delivered to my address. An expensive product but cheaper than anywhere else. Thank you Remland Carpets.”

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Posted 5 days ago

“Speedy service, well-protected roll for delivery. Great product thanks.”

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Posted 1 week ago

“Were able to supply vinyl unavailable elsewhere. Very quick delivery.”

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Posted 1 week ago

“Very good and supportive phone contact and delivery as planned. Excellent service”

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Posted 1 week ago

“Pleasant people to deal with. Item promptly despatched.”

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Posted 1 week ago

“Great customer service and communication, everything delivered quickly and on time.”

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Posted 1 week ago

“This lino looks superb, it has not been fiited yet but i can't wait to see it put down. Also i thought a very good price”

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Posted 1 week ago

“Excellent service, fast delivery and excellent quality lino purchased for the kitchen, will buy from here again”

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Posted 1 week ago

“No issues at all, carpet delivered within the timescales advertised and good communication.”

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Posted 2 weeks ago

“Speedy delivery. Great price. Good Choice of sizing. I’ve used Remland before and will definitely use them again.”

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Posted 2 weeks ago

“Great service and good quality vinyl flooring.”

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Posted 2 weeks ago

“Aa great service.”

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Posted 2 weeks ago

“Just got my second floor vinyl from Remland. I spent ages looking at countless rather drab vinyl coverings and then came across Remland and my eyes were opened - such good fun designs. Also, their Customer Care were great I needed delivery very fast and they responded brillantly - cant wait to use them again.”

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Posted 2 weeks ago

“Very happy with my flooring 😊”

Helpful Report

Posted 3 weeks ago

Remland Carpets & Flooring is rated 4.8 based on 4,644 reviews