Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,980 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 15th March 2026

Eranda M

Remland Carpets & Flooring 5 star review on 6th March 2026

OMOLARA O

986

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, with queries answered promptly and with professionalism. Samples were delivered for free (max 4). No sales pressure when speaking directly with the sales team. Carpet ordered at a great price, and delivered on time, albeit a hiccup with DX, which was sorted out by Remland the nextday. I have no qualms recommending this company, and will definitely use them again - OUTSTANDING 👏👏👏”

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Posted 1 year ago

“Ordered a small piece of entrance matting- I was surprised it was wasn't rolled on a carpet tube to keep its shape- when it arrived ends were crumpled and I was unsure if the ends would be ok - after unrolling it and laying it out with heavy items on it - it looks ok now - but a lot of effort - all this could have been avoided- also delivery was very expensive for such a small parcel which was rolled short ways rather than long ways - not a great experience with my first order.”

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Posted 1 day ago

“Still waiting for a refund for the door bars which i didn't receive”

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Posted 2 days ago

“Great service fast delivery had a problem with some delivery damage and they replaced next day this is how service should be will use again for sure”

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Posted 2 days ago

“Excellent company to deal with. They dealt with all queries efficiently and professionally. The carpet arrived well protected and l was kept updated as to delivery. Was so impressed ordered another carpet and received exactly the same service. Would recommend without any hesitation.”

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Posted 5 days ago

“First time buying vinyl online and it was very easy. Sample came through quickly and the prdering process was straight-forward. Communication from Remland was first class, including a phone update regarding delivery dates. The vinyl has now been laid and looks smashing. Feels good to walk on in bare feet too!”

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Posted 1 week ago

“Fast delivery and great item”

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Posted 1 week ago

“Remland carpets are fantastic 👏 I will 100% be buying from them again very reasonably priced and posted super fast. I highly recommend them 👌”

Remland Carpets & Flooring 5 star review on 28th June 2026

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Posted 1 week ago

“Vedry helpful, good product and good delivery”

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Posted 1 week ago

“We placed an order for our sensory room within our youth club, i spoke to someone on the chat prior to placing an order who was really helpful with giving me advise on measurements and floor accessories. Placing the order was quick, easy and straight forward. i was kept updated with order progress and it was delivered efficiently. the flooring has been fitted now and its exactly as we imagined we are very please with the service as a whole we recieved and love our new flooring.”

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Posted 1 week ago

“Great price. Great service. Fast delivery & attractive quality product. Highly recommend.”

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Posted 2 weeks ago

“The floor was packed to perfection- no signs of delivery/ transit damage. When we removed packaging we discovered cardboard box holding flooring water damaged and ripped and the corners of the vinyl expensive flooring smashed! We had to cut every plank to be able to use it. Very disappointed of the company tactic with purposely sending damaged flooring with a clever disclaimer on their website about refunds. Refunds only accepted if damage discovered at delivery and signed as damaged… Be aware to unpack fully or just not buy from them as not worth hassle…”

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Posted 2 weeks ago

“Easily ordered exactly the right size on the website. Within a couple of days, I got what I ordered. And the carpet roll was very well packaged.”

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Posted 2 weeks ago

“Requested a sample and decided to order. The carpet arrived very quickly and we had local firm to fit it for us in our kitchen. Very pleased with finished product. We would order again and highly recommend.”

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Posted 2 weeks ago

“In time to do my contract”

Remland Carpets & Flooring 5 star review on 21st June 2026

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Posted 2 weeks ago

“Item arrived in quick time but packaging was damaged . However the flooring was fine. It has now been layed and is a superb quality cushion flooring and has finished my new bathroom off perfectly. Very happy”

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Posted 2 weeks ago

“Very good quality and value for money It for my Motorhome steps perfect Plus good service too”

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Posted 2 weeks ago

“Super good value. Exactly what I was looking for at half the price. Speedy delivery.”

Remland Carpets & Flooring 5 star review on 18th June 2026

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Posted 2 weeks ago

“Lovely carpet, affordable and friendly customer service”

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Posted 3 weeks ago

“I was very impressed with immediate responses to my queries, the regular updates and speedy delivery. Definitely recommend.”

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Posted 3 weeks ago

“The team very very helpful and managed to fulfill my order even though it was showing as out of stock online. I was so happy because I wanted this flower for ages and was gutted to find it out of stock when I eventually went to buy it!”

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Posted 3 weeks ago

Remland Carpets & Flooring is rated 4.8 based on 4,980 reviews