Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,946 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 15th March 2026

Eranda M

Remland Carpets & Flooring 5 star review on 6th March 2026

OMOLARA O

986

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service, with queries answered promptly and with professionalism. Samples were delivered for free (max 4). No sales pressure when speaking directly with the sales team. Carpet ordered at a great price, and delivered on time, albeit a hiccup with DX, which was sorted out by Remland the nextday. I have no qualms recommending this company, and will definitely use them again - OUTSTANDING 👏👏👏”

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Posted 1 year ago

“Disappointed with the order, customer service and how long it took for the order to arrive”

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Posted 18 hours ago

“Remland Carpets have been so kind and helpful. They told us that the carpet tile manufacturer had informed them that they did not have sufficient stock in the colour we require, to meet our order, but they would bring forward the date of being able to produce more for us. Remland had the glue we also required and that has been delivered, but as we still have to wait for the tiles we have not used it.”

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Posted 3 days ago

“the service was exceptional and the quality of the carpet was outstanding, great value and top qualirty. very happy with the carpet i ordered.”

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Posted 4 days ago

“Despite some negative reviews on line, many about Remlands delivery company I persisted to try and get the flooring I liked. After a couple of calls, where people promised to get back but didn’t, I got through to Tom who was extremely helpful and the process went through very smoothly. Delivery came when predicted and although driver was in a hurry to leave, he waited while we checked the flooring. All good and flooring looks fantastic.”

Remland Carpets & Flooring 5 star review on 17th May 2026

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Posted 4 days ago

“Great value, very pleased with service and comms.”

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Posted 4 days ago

“Good web site. Order arrived in a timely manner.”

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Posted 4 days ago

“Great service”

Remland Carpets & Flooring 5 star review on 16th May 2026

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Posted 5 days ago

“It was a long delay in the delivery from the supplier, but Remland managed to send it as soon as they could.”

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Posted 1 week ago

“Ordering was easy. Communication fantastic. A sales person called me to advise the date and time of delivery. The delivery driver went above and beyond to deliver the item, as it was a little awkward. Please thank him for me. Item arrived wwll packaged. Looks just like the sample. Awaiting fitter to lay it. I will definitely use Remland again. Companies like these put the Great back into Britain. 5 stars.”

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Posted 1 week ago

“Had a vinyl half the price of high street shops and were able to source a vinyl for me that they didn’t have, couldn’t ask for a better service would recommend”

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Posted 2 weeks ago

“I received great service when I ordered four carpets from Remland. I ordered everything online, which was then backed up by email and telephone support. The progressing of my order and delivery arrangements were all well managed and I was kept fully informed. My thanks to Marie and her team!”

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Posted 2 weeks ago

“The luxury vinyl is a very good product, easy to handle and lay. Remland answered my queries and arranged delivery promptly.”

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Posted 2 weeks ago

“Excellent service. Vinyl ordered for delivery on a specific day as was being fitted in a holiday cottage. Arrived as planned. Vinyl looks fabulous . Very pleased with service, quality oh and the price!”

Remland Carpets & Flooring 5 star review on 1st May 2026

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Posted 3 weeks ago

“Good product as described, good price compared to others selling the same goods,prompt delivery. Great shopping experience”

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Posted 3 weeks ago

“Excellent service from Remland, got a bargain on Flotex tiles, quickly delivered. Will shop there again.”

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Posted 3 weeks ago

“Great service from start to finish and the product was good quality and exactly as it appeared on their website. I would definitely use Remland Carpets again.”

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Posted 3 weeks ago

“Great Service. I emailed in because I had missed the easter offer while searching for flloring and I really wanted the Lifestyle Floors Colosseum XL, its been hard to find! I had the pleasure of dealing with Sophie who was very prompt at replying and was able to offer me a deal on my purchase. I placed the order successfully online and had the flooring within the week. It was all very well packed and came on a pallet, my floor fitter has commented on how good they look. The experience with Remland has been great, cant fault them. I would recommend the business to anyone looking to order flooring and accessories. Thanks for the help Sophie.”

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Posted 3 weeks ago

“Very pleased with this company. Placed my order which was a better price than the local store. They called me to advise on delivery within a day. Will use again.”

Remland Carpets & Flooring 5 star review on 26th April 2026

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Posted 3 weeks ago

“I got Remland carpets contact number when I was looking for a special Bostic 2-part screed which wasn't supplied by any of my local North Wales suppliers. I spoke to James and Sophie and found all the information they supplied very helpful. Ordering was easy (website good) and delivery direct to my tradesman efficient. I would have no hesitation in recommending then to others. I always write reviews of people who have served me well and am not doing this for the reward.”

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Posted 3 weeks ago

“Service was okay although carriage charges are on the high side. The coir mat was of very average quality and not is the same league as the one it replaced. One of the issues of buying online I guess as you can’t see or feel the quality.”

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Posted 3 weeks ago

Remland Carpets & Flooring is rated 4.8 based on 4,946 reviews