Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,385 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,385 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 4th May 2024

864

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely door mat and very well priced”

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Posted 2 years ago

“Excellent quality floor covering, easily ordered and very prompt delivery. Will certainly use Remland Carpets for any future floor covering and fully recommend them.”

Remland Carpets & Flooring 5 star review on 3rd April 2021

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Posted 3 years ago

“Fabulous service second to none keep up the great work guys there is nothing I would change service and product second to none this is the second time I have used remland carpets and just as good second time around I have given your name out to many people will”

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Posted 4 years ago

“I've purchased from Remland before and on both occasions they've been terrific. Well wrapped which was a relief as on the day of the delivery it was absolutely pouring with rain and we'd asked for it to be left in the garden where there was no shelter! So many thanks it was so well wrapped. Speedy delivery, great when phoned to ask a question. 10 out of 10 on every front. Oh, and if you've never tried Flotex, I highly recommend it. Superb product. I'd never have thought of purchasing Flotex if it hadn't already been in the kitchen of the bungalow I bought. It is so good. It's been there 10 years and still looks like new. That sounds ridiculous but it's true. It's the 'Charcoal Glaze' one and looks like tiles but you can drop almost anything on it and it won't break. It vacuums well, and you can wash any splillages. But it always looks new. A carpet fitter who fitted carpet for me recently (not Flotex) told me the one that looks like planks of wood really looks like planks of wood (that's not the right expression but can't think of the word) and highly praised it so I'm going to try that next time - from Remland of course. Someone should pay me for my reviews as they're so darn good, aren't they? Not least because they're all true and I don't paid a penny sadly!”

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Posted 4 years ago

“I ordered some coir matting and cut it to fit the entrance to our 5 star B&B, Newbegin House. It looks really good.”

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Posted 5 years ago

Hello Mr Sweeney, Thank you for your review. We are happy to hear you are pleased with the Coir Matting and the service you received from us.

Posted 5 years ago

“Handy and speedy service from the team! Well done. They have helped me know what size to go forward with and let me sample the flooring ! Thanks.”

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Posted 5 years ago

Hello Sally, Thank you for the great review! We are glad we helped you make a decision. We hope to see you online again soon.

Posted 5 years ago

“Been ordering with this company for the past 13 years. They are BRILLIANT! Always happy to go the extra mile and never fail to let me down. Website is so easy to use and delivery is always speedy. Quality of flooring is great to. Many thanks REMLAND CARPETS for your great service and friendly staff.”

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Posted 5 years ago

“Flotex carpet planks were delivered really quickly and with plenty of communication from their courier. All 15 packs in good order. Remland were very helpful when the adhesive did not arrive.”

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Posted 1 year ago

“Bought two vinyl flooring products from Remland. I had contact with a sales advisor online to check stock levels. The advice was good and prompt. Once I ordered the flooring it arrived very quickly. I cannot fault Remland and would buy from them again”

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Posted 1 year ago

“Ordered vinyl flooring online - item is great quality and arrived on time so I’ll definitely buy from Remland again :)”

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Posted 1 year ago

“Happy. Delivery fine, well organised. Vinyl good quality and price.”

Remland Carpets & Flooring 5 star review on 27th September 2022

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Posted 1 year ago

“We ordered a sample first and it was just right so ordered the main carpet for our hallway. The site was easy to use, the way of the ridges explained and price was good. Would definately recommend for a sturdy entrance way carpet.”

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Posted 1 year ago

“Excellent customer service. I initially didn’t order enough carpet tiles and they did their utmost to send matching ones.”

Remland Carpets & Flooring 5 star review on 8th April 2022

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Posted 2 years ago

“Sample arrived really quickly as did my main order. Very happy with the quality and the price.”

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Posted 2 years ago

“The original carpet I ordered was no longer available from the manufacturers but Sophie at Remland was very helpful and I ordered a different carpet which arrived very promptly.”

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Posted 2 years ago

“Just what we wanted for our porch. We needed only 2m x 1m and received slightly more so needed just a slight trim with a craft knife. Fast delivery too.”

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Posted 2 years ago

“We got 2 designs to recover our bathrooms Great price, although just missed out on free postage, so slightly bitter sweet. The designs have completely transformed these rooms.”

Remland Carpets & Flooring 4 star review on 19th July 2021

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Posted 2 years ago

“I am very impressed with my vinyl flooring, the ease wi the ordering, speed of free delivery. Toilet flooring for £25! Happy customer”

Remland Carpets & Flooring 5 star review on 8th July 2021

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Posted 2 years ago

“I ordered and paid for a roll-end of commercial grade vinyl on the 17th May and received the standard "thank you for your order" email. I followed up on the 19th to inquire as to the rough delivery date and was advised it would be with me by the end of the week i.e. 21st / 22nd. On the 20th I got an email to say the order was being processed, so far so ok. On the morning of Monday 24th I got an email to say they were "still working hard on my order" - a week after ordering - I replied to ask if the order was going to arrive at all and could I please have a delivery date. At the end of the day I received another email advising that the roll was faulty and could not be shipped but that there were some other alternatives. As I now had no time to start re-researching the internet I chose one of the alternatives, unfortunately with a wear-layer less than half the thickness and nowhere near the quality of the original ordered. All in all a very unsatisfactory experience - to have to wait for a week just to be told they can't deliver is absolutely shocking.”

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Posted 2 years ago

“This is the second time I've ordered from Remland Carpets - and once again I'm impressed with the speed of arrival and quality of the floor I received. Very professional service. Definitely recommend using them! Luvanto tiles were a high quality and laid well.”

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Posted 2 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,385 reviews