Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,792 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,792 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 1st November 2025

Andrew T

Remland Carpets & Flooring 5 star review on 24th October 2025

NIGEL J

Remland Carpets & Flooring 2 star review on 19th October 2025

Simon T

978

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased vinyl flooring from Remland. When it was unrolled on fitting day, I was surprised and quite disappointed to find tyre track marks running right through the middle of it. Luckily I was able to clean the marks off, but it wasn’t something I’d expect on brand-new flooring, especially given the cost. That said, when I contacted Remland about the issue, their customer service was excellent. They responded quickly, apologised sincerely, and arranged a goodwill refund to acknowledge the inconvenience. They also reassured me that they would raise the matter with the manufacturer to prevent it happening again. Overall, whilst I was disappointed by the condition of the flooring when it arrived, I was very impressed with how Remland handled the situation. Their prompt and considerate response showed they take customer concerns seriously. I’d recommend them based on this experience, though I would personally want to check any pre-packaged flooring before delivery in the future, just to avoid any surprises.”

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Posted 3 weeks ago

“Love the vinyl, and able to change delivery date with ease. Bit disappointed that despite being in the house it was just left on the front step in the pouring rain”

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Posted 2 months ago

“Great flooring and great price. Delivery slightly longer than expected but was kept up to date through the process.”

Remland Carpets & Flooring 4 star review on 19th August 2025

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Posted 2 months ago

“It has been difficult sourcing quality carpet tiles of the right colour and Remland have been very helpful in this respect”

Remland Carpets & Flooring 4 star review on 14th August 2025

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Posted 2 months ago

“Availabilty of samples was good and a major factor for me.”

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Posted 2 months ago

“Prompt delivery of good quality vinyl rhino flooring. The generous length cot meant an extra bit of trimming.”

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Posted 3 months ago

“Good service and product, but thought cutting charge was excessive”

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Posted 3 months ago

“I ordered flooring from Remland Carpets and overall, I’m happy with the quality and price. They had some good discount codes which helped, and the flooring itself looks great. The only downside was the delivery—it wasn’t as quick as I expected. That said, customer service was helpful when I reached out, and I’d still consider ordering from them again. ⸻ Let me know if you want it a”

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Posted 4 months ago

“The flooring was delivered in 3 days, so impressed and it’s fabulous,”

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Posted 4 months ago

“When we opened it there were cuts at the edges we couldn't see when rolled up. Fortunately able to be cut round, but disappointing.”

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Posted 4 months ago

“Not yet fitted but the product and service is spot on. Don’t buy Lino with a 0.2 mm wear layer, as it won’t last - buy Remlands, as it’s 0.7 mm and will last forever”

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Posted 5 months ago

“Remand Carpets certainly had the best prices for coir matting. Delivery took a bit longer than expected but I am happy with the outcome.”

Remland Carpets & Flooring 4 star review on 22nd May 2025

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Posted 5 months ago

“Fast delivery.”

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Posted 5 months ago

“Everything was fine. Although the dispatch and delivery could be faster for the delivery price we have to pay.”

Remland Carpets & Flooring 4 star review on 29th March 2025

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Posted 7 months ago

“Flooring arrived quickly after ordering, with plenty of updates. Flooring looks fab, Great quality. Happy with my purchase. What was disappointing was two holes in the vinyl. They are under the sideboard so not too big of an issue until I decide to have a furniture change around. Shouldn't really have to make do as nearly £400 for a small area is not cheap. I did not complain as floor was half laid when I noticed.”

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Posted 7 months ago

“Good company. Only gripe is the delivery charge - crzy price”

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Posted 8 months ago

“Mats are fine, but why didn't you deliver together in the same parcel and save delivery costs?”

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Posted 8 months ago

“The lion was a great quality, came relatively speedy. The gentleman dropping the item off rang me for directions and when he arrived, he just dropped the parcel on the floor (gently) and then ran to the nearest exit. I questioned why he couldn’t pass it to me as I’m recovering from surge try and he became a bit agitated and wasn’t please t to talk to”

Remland Carpets & Flooring 4 star review on 23rd February 2025

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Posted 8 months ago

“Arrived in good condition and on date promised. Original vinyl choice from local supplier no longer available and they supplied information that Redlands offered a similar design and fitted it beautifully despite it not being sourced from them!”

Remland Carpets & Flooring 4 star review on 8th February 2025

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Posted 8 months ago

“Very pleased with our Rhinotex flooring 👍I was kept informed throughout the delivery process and flooring arrived as expected. There was a slight longer delay than expected but this was probably due to high demand at the time overall very satisfied.”

Remland Carpets & Flooring 4 star review on 27th January 2025

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Posted 9 months ago

Remland Carpets & Flooring is rated 4.8 based on 4,792 reviews