Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 5,028 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 5,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 28th August 2026

990

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are fine, prices are competitive, the customer experience is badly let down by the delivery service which is is amongst the least reliable I’ve ever encountered.”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your review. We are sorry to hear that your delivery did not arrive on time, sadly the parcel was miss-routed. We are now glad to see the parcel has been delivered.

Posted 7 years ago

“The flooring that I ordered was spot on, and the right price. Remland Carpets provide an excellent service, and I will shop there again. Many thanks Geff Peeks.”

Helpful Report

Posted 7 years ago

Hello Mr Peeks, Thanks for the kind review! We are happy to hear you are pleased with the flooring and service you received.

Posted 7 years ago

“Very helpful on telephone. Samples arrived quickly On line ordering easy and very quick delivery of vinyl - ordered Saturday, arrived following Tuesday.”

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Posted 7 years ago

Hello Thanks for the feedback, we are happy to see you are pleased with the service.

Posted 7 years ago

“Great service. Great price. Would use again”

Remland Carpets & Flooring 5 star review on 21st March 2019

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Posted 7 years ago

Hello there, Thank you for sending in the image, the flooring looks amazing!

Posted 7 years ago

“I sent off for free samples which took over a week to arrive and when they did come they were snippets which make it impossible to get an overall view before buying. Sorry - a big thumbs down!”

Helpful Report

Posted 7 years ago

Hi Jane, We are only able to send a sample which fits inside of the 10cm x 10cm box we have. Sorry this was not big enough for you.

Posted 7 years ago

“Reliable and competitive on prices and always helpfull”

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Posted 7 years ago

Hello, Thank you for your feedback, we appreciate it!

Posted 7 years ago

“Remland carpets offer an excellent ,fast and efficient service..Try them!”

Helpful Report

Posted 7 years ago

Hello Mr Parker, Thank you for your kind review, we hope to see you shop with us again soon.

Posted 7 years ago

“Have only used this company once, but on the back of that I would use again if needed.”

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Posted 7 years ago

Hello there, Thanks for the review, we are glad to hear you are happy to use our company again. We hope to see you online again soon.

Posted 7 years ago

“Ordered my Flotex carpet on line which was a very easy procedure Once I had placed the order Remland kept me fully informed as to what was going on Best of all the order arrived the next day How is that for service Thank You nellieflagstaff”

Helpful Report

Posted 7 years ago

Hello Mr Wilson, Many thanks for the review, we very much appreciate it. We are so glad to hear you are pleased with the service and product you received. We hope to see you shopping with us again online soon.

Posted 7 years ago

“Great fast delivery. Perfect carpet tiles for our kitchen, to replace the exact same which have been down for approximately fifeteen years plus.”

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Posted 7 years ago

Hello there, Many thanks for the feedback, we are glad to see you are pleased with the product and service.

Posted 7 years ago

“Both ourselves and our carpet fitter were really impressed with the quality of the carpet , delivery was on time and the driver/courier courteous and helpful, would recommend them to anyone , and we will definitely buy again at Remland.”

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Posted 7 years ago

Hello Mr Smith, We are so pleased to hear you are impressed with the service and the quality of product you received. We appreciate you taking the time to leave this positive feedback, we hope to see you shopping online again with us soon :)

Posted 7 years ago

“Delivery was fantastic and good quality vinyl. I had realised I purchased the wrong colour so I agreed to send the vinyl back and remland exchanges it for me - a restocking fee. This is reasonable as I understand you guys have no where to stock it and it was my own fault. Thanks for being understanding. Great customer service 🙂”

Helpful Report

Posted 7 years ago

Hello Sarah, Thank you for the positive review. Sending items back is no problem, but as explained we had to order the vinyl in directly from the manufacturer and they sadly do not accept returns on goods. Therefore, we have to charge a restocking fee for it to come back to our warehouse. We appreciate your understanding. We hope the vinyl is now good for you and we hope to see you shopping with us again soon.

Posted 7 years ago

“I am very pleased with my purchase. The floor looks very good and the service and delivery were excellent. Than you”

Helpful Report

Posted 7 years ago

Hello Mrs Fry, Thank you for the positive review! We are glad to hear you are happy with the overall service from us.

Posted 7 years ago

“Easy ordering and fast delivery, rang to check stock, efficiently dealt with”

Remland Carpets & Flooring 5 star review on 16th March 2019

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Posted 7 years ago

Hello Ms Aleksejuk, Thank you for your kind review and sending in the images of your new flooring, it looks great! We appreciate your feedback and hope to see you shopping with us again soon.

Posted 7 years ago

“Delivered on time. Exactly as described. Only wish it had been cut straighter at both ends to avoid having to square it up with a knife first.”

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Posted 7 years ago

Hello Amanda, Thank you for your review. The coir is hand cut so sometimes it can be a little difficult to get the cut straight, I will pass this info on the guys in the warehouse. We hope to see you shop with us again soon.

Posted 7 years ago

“great service quality product packed really well fantastic i will definately use again”

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Posted 7 years ago

Hello Mr Wray, Thanks for the feedback! We are glad to hear you will use us again.

Posted 7 years ago

“Excellent service fast delivery”

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Posted 7 years ago

Hi Mrs Fletcher, Thank you for your positive feedback :)

Posted 7 years ago

“The delivery arrived quickly and on time and was very well wrapped.The coir matting appears to be good quality although it has not been put in place yet.”

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Posted 7 years ago

Hello there, Many thanks for your review! We are very happy to hear you are pleased with the quality of the product and the service you received.

Posted 7 years ago

“I purchased 40 Heuga 727 carpet tiles. They arrived just as advertised. No problems at all.”

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Posted 7 years ago

Hello Mr Howard, Many thanks for the review. We are glad to hear you are pleased with the service and product.

Posted 7 years ago

“The delivery was quick and efficient but the sample we ordered was very small and didn’t really allow us to visualise what it would look like in our bathroom. It may be unrealistic but ideally a piece of Lino showing the full tile rather than a quarter of a tile would be more suitable. The quality of the product is good but we are reluctant to order for the reasons above.”

Helpful Report

Posted 7 years ago

Hello Mr Harper, Thank you for the review. The sample was ordered directly with the manufacturer. I will pass this information on to them so they will be able to review the size of sample which is sent.

Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 5,028 reviews