Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,857 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 1st February 2026

976

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was processed and delivered as promised at a good price”

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Posted 7 years ago

Thank you for your review!

Posted 7 years ago

“Took too long to get threshold bars When they arrived there was dramatic shade difference between the threshold bars. Very dissatisfied”

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Posted 7 years ago

Hello there, Thank you for reviewing us. We sent out an email to let you know that the Threshold's was currently out of stock. Our apologises that you are not happy with the service you received. The wooden Thresholds are a natural wood product, therefore the shades will vary slightly. We hope to see you online again soon .

Posted 7 years ago

“The product was perfect for the job. I would have liked more information at the outset on the speed of delivery, it arrived just in time for the opening of a new cafe and looks great !”

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Posted 7 years ago

Hello David, Thank you for the review, we are glad you are pleased with your flooring. All the best for the business of your new cafe ! :) We hope to see you online again soon.

Posted 7 years ago

“Good product at a competitive price.”

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Posted 7 years ago

“Order received in a timely manner and packaged well.”

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Posted 7 years ago

“Online is touch and go and if you call them up your treated like a dummy for having problems online by someone who really is too big for his boots. Other than that good product.”

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Posted 7 years ago

“Easy to order on site and good colour on site. Arrived on the set day and were of a good quality. Easy to fit.”

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Posted 7 years ago

“Pleased with the actual flooring, but delivery took weeks. This was due to popular demand so it’s forgivable but still not ideal.”

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Posted 7 years ago

“Very happy, I would highly recommend. They are much cheaper than the shops, very quickly delivery, great quality. I will be buying carpet in the new year and it’s much cheaper.”

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Posted 7 years ago

“My order arrived in good condition and a timely fashion. Was pleased with the status updates by email, too.”

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Posted 7 years ago

“really pleased with purchase .kept up to date at all times.really pleased with everything.11/10 . BRILLIANT”

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Posted 7 years ago

“Great price and Very well package. Delivery driver went to a lot of trouble to place order out of the rain.”

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Posted 7 years ago

“Very nice product, arrived quickly and on time”

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Posted 7 years ago

“Helpful on phone.Prompt delivery.Good price”

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Posted 7 years ago

“Excellent service, super communication from the company. The flooring looks very good quality, although we have not as yet fitted it! So good to have environmentally friendly flooring with plenty of choice in colours.”

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Posted 7 years ago

“Good value timber trim and arrived well packed.”

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Posted 7 years ago

“6 days on from placing my order we have still not received delivery and cannot get a straight answer out of Remland. if you are buying online I advise checking other stockists on eBay first - prices there are much the same and at least you have recourse to eBay's complaints procedure if your order doesn't turn up.”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your review. We advise 3-5 Working days for the vinyl you ordered. Your vinyl was a day delayed due to a very bad crash on the M1 which caused major traffic and unfortunately all the drivers going towards Scotland was unsuccessful with delivering the goods loaded on the trucks. As soon as we had this information we kept you updated. Our apologises that you was not happy with the service you received. We hope to see you online again soon.

Posted 7 years ago

“great price and quick free delivery”

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Posted 7 years ago

“Excellent prices and excellent service! Will certainly use again. Well done!”

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Posted 7 years ago

“The adhesive took a few days to arrive - even though I called before I placed the order to check it was in stock. In fairness to Remland, they are able to track the delivery, so I could find out when it would arrive... but it wasn't very speedy”

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Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,857 reviews