Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 5,028 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 5,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 28th August 2026

990

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We placed two orders online a few days apart. The first order was trouble-free. We haven't used the vinyl yet, but it looks all right. The second order was more complicated and involved several telephone calls, an unanswered email, and finally cancellation and a refund. So, a mixed bag, but a genuine company, and good value when they can get the product. .”

Helpful Report

Posted 7 years ago

Hello Mss Gadsby, Thank you for being a returning customer and the feedback! I am sorry to hear your second order did not go as smoothly as the first order. We have been so busy over the Easter period so this is due to the late email response. We apologise for not being able to get the vinyl you wanted to you in time. Kind regards, Marie-Louise Online Sales Executive.

Posted 7 years ago

“Great service and speedy delivery. Thank you”

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Posted 7 years ago

Hello there, Thank you for your review. We are so happy to hear you are pleased with the service provided.

Posted 7 years ago

“Easy to navigate website, and purchasing. Prompt and efficient delivery”

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Posted 7 years ago

Hello there, Thank you for your review. We are happy to hear you are pleased with the service provided and the flooring

Posted 7 years ago

“Very quick service”

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Posted 7 years ago

Hello, Thanks for the feedback.

Posted 7 years ago

“Very pleased with the service from Remland. We phoned for samples which arrived next day then ordered online. Arrived promptly and tiles look great. Only downside is the packaging which had burst open in transit, though nothing inside was damaged.”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your feedback. We appreciate your review. We are glad to hear you are pleased with the overall service. We try to wrap the flooring up as well as we possibly can, sometimes the couriers do not always handle parcels with as much care as they should do unfortunately.

Posted 7 years ago

“Good quality vinyl at a reasonable price and very impressive customer service. Thank you”

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Posted 7 years ago

Hello Miss Delicata, Thanks for the kind feedback!

Posted 7 years ago

“Very efficient service, delivered on time and exactly as ordered.”

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Posted 7 years ago

Hello, Thanks for the review, we hope to see you shopping with us again soon.

Posted 7 years ago

“Was quick and easy to order exactly what I wanted at a good price I would definitely recommend them”

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Posted 7 years ago

Thank you for sharing your review! We are happy to see you are pleased with the service provided and flooring.

Posted 7 years ago

“Gentleman at Remland resolved our query pre-purchase extremely efficiently. Product arrived on time and was as described on the site. Could not ask for more really...”

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Posted 7 years ago

Hello, Thanks for the feedback, we hope to see you shopping with us again soon.

Posted 7 years ago

“Quick delivery, product looks lovely but we are yet to fit it as our house is a bit of a building site!”

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Posted 7 years ago

Hello, Thank you for the review! We are glad you are pleased with the flooring.

Posted 7 years ago

“Flooring looks amazing and the delivery was really quick”

Remland Carpets & Flooring 5 star review on 20th April 2019

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Posted 7 years ago

Hello, Thanks for the review, we are pleased to hear you are happy with the overall service. Your flooring looks great!

Posted 7 years ago

“Great quality, reasonably priced vinyl. Delivered super fast and does the job perfectly”

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Posted 7 years ago

Thank you for your review, we are pleased you are happy with the service

Posted 7 years ago

“Prompt delivery, great quality lino, would highly recommend”

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Posted 7 years ago

Thank you for your review, we hope to see you shopping with us again soon.

Posted 7 years ago

“Excellent quality and service. Product was exactly what I was looking for.”

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Posted 7 years ago

Hello there, Thanks for the review, we are pleased to hear you are happy with the service and found what you was searching for.

Posted 7 years ago

“Excellent service Very good quality products. Highly recommended.”

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Posted 7 years ago

Hello Theodora, Thanks for the review!

Posted 7 years ago

“Excellent products and fast delivery”

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Posted 7 years ago

Hello David, Thanks for the review, we are pleased to hear you are satisfied.

Posted 7 years ago

“This was a fantastic service. I placed my order late on Sunday afternoon and the floor covering was delivered on Tuesday. Absolutely superb service and would have no hesitation of recommending or using again.”

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Posted 7 years ago

Hello Mrs Somerset, Thanks for the feedback! We are glad the service you received you are pleased with and the flooring arrived speedy.

Posted 7 years ago

“The service was very good,it was sent on a 24 hour delivery. The product was as described.”

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Posted 7 years ago

Hello Mr Potter, Thank for the review, we are glad to hear you are happy.

Posted 7 years ago

“I have ordered two times in the last couple of weeks and have received my goods with the minimum of fuss. I received a confirmation e-mail on ordering, an e-mail to confirm dispatch of the goods, and an e-mail to tell me what day the goods where being delivered and by what company, overall excellent service all round would not hesitate to use if needed again.”

Helpful Report

Posted 7 years ago

Hello, Many thanks for the great review, we hope to see you shopping with us again soon.

Posted 7 years ago

“We ordered marmoleum tiles from Remland Carpets which arrived direct from the supplier. Unfortunately the tiles were damaged. Marie - Louise worked tirelessly to arrange for replacement tiles to be redelivered . She was so kind and helpful . She made the frustrating process so much easier. She kept us updated about the order by email and made sure we were 100% satisfied. Amazing customer service.”

Helpful Report

Posted 7 years ago

Hello Nicky, Thank you for your great review. We are happy to hear Marie-Louise resolved the issue for you and all your flooring is now with you. I will be sure to pass this information on to her. We hope to see you shopping with us again soon, enjoy your marmoleum tiles! :)

Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 5,028 reviews