Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.80

4.8 Rating 835 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 835 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

Write Your review

Tell us how Relax Sofas & Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Relax Sofas & Beds 5 star review on 19th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture was delivered on time, communication was excellent by both the store and transport company.”

Helpful Report

Posted 2 years ago

“Great service I ordered over the phone. The sofa was delivered 14 weeks later as promised the notifications about the delivery came through by email and text.”

Helpful Report

Posted 2 years ago

“Sofa arrived. Very pleased with it as it looks fantastic. Great quality The delivery team were great too”

Helpful Report

Posted 2 years ago

“Ordering was easy although our fabric choices weren't available as the website hadn't been updated. However the second choice was dealt with easily and we're very pleased with the sofa”

Helpful Report

Posted 2 years ago

“Excellent service, good competitive price and prompt delivery. The delivery drivers even offered to carry our new mattress upstairs too. Most impressed”

Helpful Report

Posted 2 years ago

“Easy to order online and emails responded to quickly, excellent company to deal with and extremely pleased with new suite.”

Helpful Report

Posted 2 years ago

“A brilliant service from beginning to end. A great choice of chair styles with a fantastic selection of fabrics to choose from. The fabric swatch service is so helpful with swatches arriving quickly. Ordering online is easy and the delivery time, although long, was met without any further delays. The chair is made well and of good quality.”

Helpful Report

Posted 2 years ago

“Great price and kept in touch for delivery”

Helpful Report

Posted 2 years ago

“Product arrived at the time advised. Installation team were very friendly and knowledgable.”

Helpful Report

Posted 2 years ago

“Second chair we’ve bought as liked the first one so much. You do have to wait as often the case with sofas/chairs etc but customer service very good, delivery well communicated and reliable, chair well packaged and of good quality. Thankyou!”

Helpful Report

Posted 2 years ago

“From ordering through to delivery all went smoothly. The sofa is really well made and very comfortable.”

Helpful Report

Posted 2 years ago

“Best for service and choice of furniture! Perfect match for our sofa!”

Helpful Report

Posted 2 years ago

“Excellent telephone responses. very helpful and informative.Delivery as described and polite and friendly.”

Helpful Report

Posted 2 years ago

“Very pleased with all aspects of our purchase. Furniture is exactly as we envisaged and we were well informed as to the despatch and delivery time which was spot on and very efficiently and professionally executed.”

Helpful Report

Posted 2 years ago

“Good value and very efficient delivery. No problem.”

Helpful Report

Posted 2 years ago

“We are very pleased with our new sofa. It took a while to arrive but we were informed of this. When it came it was delivered and assembled efficiently and was in superb condition. It is incredibly comfy and we were very pleased with the service. We would definitely recommend relax sofas and beds.”

Helpful Report

Posted 2 years ago

“The 2 fellas rang with the timings , they made perfect timing Both of there’s were really polite and helpful throughout, nothing was too much trouble for them . They were really courteous and friendly , highly recommend. My wife passed away 2 days later at home and the guys made sure we were ok with the furniture before they left and took all wrapping with them , Absolutely fabulous”

Helpful Report

Posted 2 years ago

“I found it easy to order, and I was well informed as to when the furniture would arrive. Any queries were answered promptly. Just one thing on your site, it would be quite good, if after picking the colour of the suite it could then be shown in that colour on the screen, so that an overall effect could be viewed.”

Helpful Report

Posted 2 years ago

“An excellent service.”

Helpful Report

Posted 2 years ago

“The suite is beautiful but the feet are on the wrong way. Emailed them weeks ago expecting someone to come round and fix the problem, especially as Alstons are just down the road. But nothing!”

Helpful Report

Posted 2 years ago

I'm sorry to hear that this issue has not been resolved. I can see from our records that we responded to your email the following morning, requesting further information so we could resolve the issue with the feet. However, we have not received a response. Someone from our customer service team will try and contact you today to resolve this asap.

Posted 2 years ago

Relax Sofas & Beds is rated 4.8 based on 835 reviews