Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 885 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't be more happier with my new sofas. They are lush and so comfortable. The delivery guys max.p and noah were fantastic and took there time and care with getting them into the house and setting them up. Happy happy happy 😀”

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Posted 1 week ago

“2 Idaho armchairs, absolutely perfect and delivered unpacked and packing taken. Wonderful service”

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Posted 1 month ago

“Kept in touch throughout the process. Lovely delivery guys”

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Posted 1 month ago

“Found this company online as I wanted Alston sofa & chair. Ordered material samples which allow you to see the colour and quality in your own home. With some trepidation ordered but I need not have worried. Very pleasant helpful online staff and sofa and chair came a little earlier than expected. All in all this has been the easiest purchase of sofa etc that I have ever experienced and at 80 years old I have had a few! Thank you.”

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Posted 1 month ago

“Helpful staff when ordering settee, sent samples of cream leather to help match our existing chairs. Settee delivered by Empire Delivery who kept us informed of delivery date and time. Excellent delivery staff who assembled the two seater quickly and took the packing paper and cardboard away. Very helpful and should be complemented on their manner. Please thank Chris and Mason for delivering our new furniture on a Bank Holiday 21st April 2025 😊”

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Posted 1 month ago

“Very pleased, looks great in our room.”

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Posted 1 month ago

“The whole ordering /delivery process was excellent would definitely recommend.”

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Posted 1 month ago

“Quality products along with courteous, friendly and efficient service. I love my Alston Snuggle Chair and the super cushions. Would recocmmend.”

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Posted 1 month ago

“I found the ordering system very easy and the sofa was delivered exactly as expected within the Lead time given. The colour and quality of the leather is perfect and it seems very well made. I am very pleased and impressed with the whole thing and your company. Thank you.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Excellent from order to delivery”

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Posted 2 months ago

“Very professional in keeping you in touch with your order Many Thanks.”

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Posted 4 months ago

“Great customer service, communication. We love our sofa, planning on changing another one in the near future and will 100% return to this company when the time comes!”

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Posted 4 months ago

“Excellent,”

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Posted 4 months ago

“Ordered an Alstons sofa from Relax. Lots of material to choose from. Spoke a couple of times with a very pleasant man about swatches and payment and I was very happy with the professional and friendly service… nothing seemed too much trouble. Delivery was via Empire, who were great… taking care with our new sofa and our property, removing and taking away packaging and assembling legs. Excellent communication around delivery with a call 20 minutes before. I ordered the sofa on 31st Jan and it was delivered on 6 March as stated. I thought this was excellent as each item made to order. Lastly, we love our new sofa as very good quality and comfortable.”

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Posted 4 months ago

“Fabulous sofa, I had the Horatio 4 seater sofa made, and it was exactly as expected. Very stylish, as well as extremely comfortable. Sofa made and delivered within the correct timeframe. They also provided an excellent customer service. I would definitely recommend this company and would absolutely order from them again if I need another sofa.”

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Posted 4 months ago

“I was impressed with the way that Relax Sofas & Beds dealt with my request to amend my initial order. The updated order was fulfilled as promised. Agood company to deal with.”

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Posted 4 months ago

“Ordered my lazy boy all online with the odd phone call with the shop ,excellent very competitive price compared to local London store and seamless delivery service but normal wait time of 14 to 16 weeks .”

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Posted 5 months ago

“Excellent service and quality product. Smooth and efficient delivery”

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Posted 6 months ago

“Sofas are fantastic, delivery not exactly a service. I would suggest when I buy my next sofa next year that you have a delivery service.”

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Posted 6 months ago

Relax Sofas & Beds is rated 4.8 based on 885 reviews