Relax Sofas & Beds Reviews

4.8 Rating 836 Reviews
100 %
of reviewers recommend Relax Sofas & Beds
4.8
Based on 836 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Relax Sofas & Beds Reviews
Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 19th December 2023
Mrs W L Schmidt
Relax Sofas & Beds 5 star review on 21st November 2022
Robert Seyffert
Relax Sofas & Beds 5 star review on 21st November 2022
Robert Seyffert
Relax Sofas & Beds 5 star review on 4th November 2022
Tracey Wilson
Relax Sofas & Beds 5 star review on 4th November 2022
Tracey Wilson
Relax Sofas & Beds 4 star review on 20th July 2022
J R Saunders
Relax Sofas & Beds 5 star review on 7th July 2022
Christina Cotter
19
Anonymous
Anonymous  // 01/01/2019
The suite is beautiful but the feet are on the wrong way. Emailed them weeks ago expecting someone to come round and fix the problem, especially as Alstons are just down the road. But nothing!
Helpful Report
Posted 2 years ago
I'm sorry to hear that this issue has not been resolved. I can see from our records that we responded to your email the following morning, requesting further information so we could resolve the issue with the feet. However, we have not received a response. Someone from our customer service team will try and contact you today to resolve this asap.
Posted 2 years ago
Very pleased with the furniture, very well made and comfortable. Well worth the wait.
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Posted 2 years ago
We recently ordered two sofas and a footstall, quality of goods and service received was excellent and couldn't be faulted, highly recommended the company to anybody. Delivery service was also very good kept us informed of arrival time etc. and were happy to assist in placing the goods in the room and removing all protection.
Relax Sofas & Beds 5 star review on 5th January 2022 Relax Sofas & Beds 5 star review on 5th January 2022
Helpful Report
Posted 2 years ago
It took us weeks/months to find the chairs we wanted and then we found them during yet another (long) internet search on Relax Sofas & Beds. I don't think we had ever heard of them before but because we found exactly what we wanted we ordered the 2 leather, swivel chairs. Like everything during the last 18 -24 months, we couldn't get them as quickly as we would have wanted but we were given an 8-9 week lead time and that was exactly what we got. We received updated texts/emails and calls with regards to delivery. Delivery was professional ( as far as possible, covid transmission safe) and quick which included delivery to room of choice, unpacking, ensuring chairs were doing what they should do and removal of packaging. We would recommend Relax Sofas & Beds and will when necessary use them again.
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Posted 2 years ago
There was an excellent choice of sofas and fabrics and having checked local prices we found Relax had much better prices. Delivery was as promised and carried out very efficiently by a friendly crew. We are happy with our choices and the whole transaction.
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Posted 2 years ago
Just what we have been looking for, and the service was excellent, thank you
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Posted 2 years ago
Excellent service and delivered when expected .
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Posted 2 years ago
Very happy with sofa. It might be worth considering leaving feet off until sofa in required place as delivery was very difficult . My front door was such that the sofa had to be manoeuvred to get it through. It would have been much easier had the feet been off. Talking to your excellent deliverers I found that they had the same problem at many other properties. Fortunately they were able to eventually get my sofa through the doorway.
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Posted 2 years ago
Very efficient in order process and the sofa is perfect
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Posted 2 years ago
Excellent from start to finish
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Posted 2 years ago
Ordered online, the chair was exactly as described. Very pleased with the purchase and customer service. Had to call concerning delivery but Richard promptly sorted everything out.
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Posted 2 years ago
Excellent service from order to delivery. Very good communication and efficient process. Delighted with the sofa bed and,would definitely recomend company to others. Thank you
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Posted 2 years ago
Brilliant sleep on a very comfortable bed.
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Posted 2 years ago
Lovely quality and very helpful throughout
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Posted 2 years ago
A very nice sofa at a competitive price. Delivery men were brilliant, careful and thorough. Highly recommended.
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Posted 2 years ago
Very helpful with phone queries. Delivery men arrived promptly and did a great job.
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Posted 2 years ago
It was our very first purchase from RS&B as they were the only company who were manufacturing the accent chair that we wanted to compliment the rest of our suite. I would have no hesitation to order any future products from RS&B as the service we received from start to finish was absolutely first-class. The quality and finishing of our accent chair was perfect and it was obvious to see it was made by a team of experts who take great pride in their workmanship. Furthermore, our delivery service provided by Humber Services Limited was fantastic. The two delivery staff members were very polite and professional and they took great care to bring the chair in carefully. We also noted the chair was extremely well packaged for added safety which the delivery staff happily took away with them. 5* service!
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Posted 2 years ago
Very helpful and informative sales staff, easy if ordering and very efficient delivery. I would have no hesitation in recommending the company to friends and family.
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Posted 2 years ago
Excellent website and good prices. Perfect sofa carefully delivered. Delighted!
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Posted 2 years ago
Great firm to deal with. Delivered when stated by polite, competent staff. V12 Finance also excellent. They also checked with us that everything was satisfactory.
Helpful Report
Posted 2 years ago
Relax Sofas & Beds is rated 4.8 based on 836 reviews