Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Relax Sofas & Beds Reviews

4.8 Rating 833 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

4.8

Based on 833 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

Write Your review

Tell us how Relax Sofas & Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Relax Sofas & Beds 5 star review on 19th December 2023

Mrs W L Schmidt

Relax Sofas & Beds 5 star review on 21st November 2022

Robert Seyffert

Relax Sofas & Beds 5 star review on 21st November 2022

Robert Seyffert

Relax Sofas & Beds 5 star review on 4th November 2022

Relax Sofas & Beds 5 star review on 4th November 2022

Relax Sofas & Beds 4 star review on 20th July 2022

Relax Sofas & Beds 5 star review on 7th July 2022

Christina Cotter

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a sofa in January and they said it would take 8-9 weeks which it did. I only had one days notice of its arrival. I would have liked a bit more as it was a rush to get everything ready, including the money! Sofa very nice - just what I wanted. And the old sofa was taken away which was a big help to an elderly lady. Thank you.”

Posted 3 weeks ago

“Easy ordering, good choice of sofas. Delivery guys were great kept me informed all the way. Very comfy sofa, would have given 5 stars but price dropped between ordering and Christmas sale, queried with Relax Sofa and Beds was told had to pay price at order, oh well.”

Posted 3 months ago

“Good service. Would have liked some sort of communication between order confirmation and delivery to confirm that order was still in place and would be coming in line with delivery timescales! Felt there was a long time without any sort of contact between order date and delivery. Humber Services were great and very efficient and courteous.”

Posted 1 year ago

“excellent service after one cancellation patient and skilfull delivery men . very pleased jean barker”

Posted 1 year ago

“Thankyou for my beautiful sofa and chair X”

Posted 1 year ago

“I’m very pleased with the ottoman coffee table. However the delivery service is awful. It took several phone calls, emails and texts until they listened to when I was at home to receive delivery”

Posted 1 year ago

“The most competitive price and good service throughout. Would recommend”

Posted 1 year ago

“Easy to order, user friendly website. Delivery very efficient with adjustable time slot. My only complaint is that the forecast 16 week lead time turned into 20 weeks, otherwise all very good.”

Relax Sofas & Beds 4 star review on 20th July 2022

Posted 1 year ago

“Everything was fine- very pleasant me who worked quickly and efficiently. The one star lost firstly because the day was changed at the last minute, (reason given), Also on the morning there was a mistaken phone call which should have been for somebody else.”

Posted 1 year ago

“Sofa arrived within timescales when ordering. Delivery drivers very pleasant and helpful. Overall very pleased with the sofa so far.”

Posted 1 year ago

“Smooth process,great company. Satisfied.”

Posted 1 year ago

“Ordering was easy although our fabric choices weren't available as the website hadn't been updated. However the second choice was dealt with easily and we're very pleased with the sofa”

Posted 2 years ago

“Very happy with sofa. It might be worth considering leaving feet off until sofa in required place as delivery was very difficult . My front door was such that the sofa had to be manoeuvred to get it through. It would have been much easier had the feet been off. Talking to your excellent deliverers I found that they had the same problem at many other properties. Fortunately they were able to eventually get my sofa through the doorway.”

Posted 2 years ago

“Relax Sofas and Beds were great, clear communication and a lovely sofa bed. The delivery company however let them down, rushed and careless.”

Posted 2 years ago

“Snuggler delivered as ordered, they were helpful when I had an enquiry.”

Posted 2 years ago

“Excellent delivery and took rubbish away”

Posted 2 years ago

“I am very pleased with my new chair and sofa bed. Disappointed with change in delivery dates at short notice, cost me a day's holiday.”

Posted 2 years ago

“I ordered Lexi 3 seater sofa and it was pretty much delivered within estimated time. I am thrilled, beautiful piece of furniture very well made, so much so am thinking of buying the 2 seater as well!!”

Posted 3 years ago

“Easy to place on-line orders which came through as originally estimated. Excellent courier delivery service to Scotland.”

Posted 3 years ago

“Good to deal, with. True to their word. No chasing needed. Reliable delivery time. One cushion was not delivered with the sofa but have been sent it now with argument.”

Posted 3 years ago

«
1
2
3
4
5
»

Relax Sofas & Beds is rated 4.8 based on 833 reviews