Regency for Expats Reviews

Name: Regency for Expats
Rating: 3.98

4.0 Rating 657 Reviews

75 %

of reviewers recommend Regency for Expats

Company Reviews

Metrics

Info

4.0

Based on 657 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time to file a claim after two years of being a premium policy holder. Transactions seem to be really smooth. No regrets with this insurance company! :)”

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Posted 2 years ago

“customer services was very accommodating. they were able to run me through the processing of the claims and it was approved a couple of days later.”

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Posted 2 years ago

“I requested a call back, and was shocked that they called me sooner than expected! The lady I spoke with was very understanding and was able to provide me with the necessary information I need to understand in processing my claim. Two days later, my claim was approved. :)”

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Posted 2 years ago

“Fast to answer and easy to talk to. Regency was able to process everything smoothly. They did not make me do a lot of paper work, because I think because I was able to supply all the necessary papers that they need.”

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Posted 2 years ago

“Every year I get to save a lot of money because of the annual check up benefits that I got from my Regency Policy. They get to settle everything for me so quickly!”

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Posted 2 years ago

“Very supportive and caring claims team who went through the process step by step with me. Not only this but it was a lot faster than I expected so I am super happy with the customer service”

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Posted 2 years ago

“Customer service from Regency for Expats are very patient and fast to process the claims. Glad to purchase a policy from this company.”

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Posted 2 years ago

“It's nice how quick they are to settle my medical bill when I was admitted! Well done regency!”

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Posted 2 years ago

“Organized everything for my claim very quickly and friendly. Hospital said regency had contacted them for me and arranged”

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Posted 2 years ago

“I chipped off two of my front teeth due to a motorbike accident last year. I filed a dental claim to get my smile back again. Regency was quick to respond and they did the necessary transactions to get everything done. Fast claims process and good customer service!”

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Posted 2 years ago

“I was very impressed with the service I received from Regency. Would highly recommend! Thanks a bunch!”

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Posted 2 years ago

“Helpful people with lots of knowledge. Not only did they organise my claim but they helped me through everything. Nice to talk to and cared about what was happening to me!”

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Posted 2 years ago

“Amazing service and friendly claims team. They are so detailed when it comes to advice and helping me with everything. Thank you Regency, your are amazing!”

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Posted 2 years ago

“I broke my leg in a car accident last March. I did the necessary treatments that everyone should do. and im glad that all expenses, including my physical therapy, are covered by my insurance, Regency for Expats! awesome customer service!”

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Posted 2 years ago

“This insurance company is crazy fast with the claims process! It is crazy! I thought I will be waiting for ages to get my medical expenses covered by this company because a lot of insurance companies takes foooooooooooreeeeeeeeeeeeeever!!! But boy I was wrong! RFE is amazing! No regrets. :D haha”

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Posted 2 years ago

“Fantastic customer service. Best experience with an insurance company. Paid all medical bills directly with the hospital. Very professional, friendly and efficient. A big thank you to everybody at Regency.”

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Posted 2 years ago

“Everything is made so simple to understand. Very detailed introduction to a policy and they check in with you to make sure you're ok. Only made 1 claim but it was settled very fast”

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Posted 2 years ago

“I have always been a digital nomad and was always on the move. When I decided to settle down, I wanted a decent insurance policy that would not break the bank while providing decent coverage even if I lived in another country. Regency for Expats was recommended to me by a friend as it fits her lifestyle and the team behind it is somehow quick to respond to her queries. I took out a premium policy with them 3 years ago and I am glad I made the right decision. And when I was diagnosed with cardiomyopathy while living in Russia 2 years ago, I submitted a claim for coverage of all medical expenses and medical fees and it only took them 3 days to review and process the claim! This was unusually fast considering my experience with other insurance companies. They always kept in touch, although they asked too many questions, I guess that's part of their job since they track my medical history. But all in all, my experience with this company was great. If you are looking for an insurance company that specialises in expats, you should choose Regency.”

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Posted 2 years ago

“Super nice people and very efficient with their payments. Always check in on me to see how I am which is a very nice touch”

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Posted 2 years ago

“Saviors! They really helped me with my medical bill after I had to go to hospital and friendly with everything that I needed”

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Posted 2 years ago

Regency for Expats is rated 4.0 based on 657 reviews