Reallymoving.com Ltd Reviews

Name: Reallymoving.com Ltd
Address: Eclipse Court14b Chequer Street, St Albans
Rating: 4.37

4.4 Rating 5,018 Reviews

63 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

Metrics

Info

4.4

Based on 5,018 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727238010

Email:

rosie@reallymoving.com

Location:

Eclipse Court14b Chequer Street
St Albans
AL13YD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a truly bad experience. I asked for quotes, just like with any other comparison site and now my phone won't stand still with movers being very intrusive and wanting to agree on dates and rates. Not professional.”

Helpful Report

Posted 1 week ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes so that they can contact you. Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and emails and to reach out themselves to organise things. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 week ago

“Too pushy sales tehniques”

Helpful Report

Posted 2 weeks ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else) so that they can contact you. Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 week ago

“Get hounded by calls, beware”

Helpful Report

Posted 1 month ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted calls from our partners. We do let our customers know that their details will be passed on to the firms they were quoted on when they registered for quotes, and many find it helpful to be reached out to directly by our partners, but we do understand that some prefer to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 month ago

“Useless. Offered no one local to where the service was required”

Helpful Report

Posted 2 months ago

“Very misleading advertising. Was trying to find out how much I need to budget for moving my belongings. Really Moving says their service allows me to compare quotes in seconds. However this is not true. They sent my details to five companies (which to be honest they do warn about), who then individually contacted me and would only give a quote if they came and conducted a full survey of all my posessions. Hardly a "Quotes in seconds" service.”

Helpful Report

Posted 2 months ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you didn’t receive any specific quotes from our partners upon registering. We ask and encourage all our removals partners to provide estimates of their prices to give to our customers when they register for quotes, however some do decide not to provide these and instead share their full pricing after the initial survey. We recognise that it is extremely unfortunate that all the partners you were provided with chose not to share a quote. It is an uncommon occurrence that has unfortunately made our system less helpful to you and slowed down the process, so we apologise for that. We will pass on this feedback and reach out to the partners to try and ensure that this does not happen again. Thank you again, and all the best with your move. Thanks, the reallymoving team.

Posted 2 months ago

“Requested a quote thinking reallymoving. Com was a company in itself and spent the day getting loads of emails (some companies more than one) and calls from 5+ companies. Totally overwhelming.”

Helpful Report

Posted 2 months ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received so much contact from our partners. We do let you know that we are a comparison site and your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else). Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 2 months ago

“Pretty annoying to get inundated with calls and emails from law firms after using the site. I didn't see any marketing opt-in options so not sure if this is even compliant with GDPR - seems pretty unprofessional to me.”

Helpful Report

Posted 3 months ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you were unhappy with the contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else) and this is how they will contact you. Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 3 months ago

“Spammed out my email address to a million businesses.”

Helpful Report

Posted 4 months ago

Hi, thank you for leaving your feedback on reallymoving. We are sorry that you received unwanted contact from businesses. We can assure you that we take GDPR and privacy laws very seriously, and our team work hard to ensure that your details will not be given out to anyone but the 4 companies quoted by our form, so any other surveyors you received contact from would not have received your details from us. We will continue to check on our systems to ensure they are secure, and appreciate your feedback, but we would suggest doing your own safety checks against spam as well. We wish you all the best with your move. Thank you, the reallymoving team.

Posted 4 months ago

“I picked White Horse surveys off the list. They were meant to come yesterday. I’ve found out today they have gone bust and I have lost my money.. cheers”

Helpful Report

Posted 5 months ago

Hi, thank you for leaving this feedback reallymoving are sorry to hear about your experience with White Horse Surveys and thank you for taking the time to share this with us. Please accept our apologies for inconvenience this may have caused. At the time you were given your quote, White Horse Surveys was still operating as a business. They ceased operation on 31/10/2023. We’d recommend you seek legal advice to recover any costs you may have lost from them. If you have any other information you would like to share with us then please email us at info@reallymoving.com. We wish you all the best with your move. Thank you, the reallymoving team.

Posted 5 months ago

“Asked for a quote. Asked not to be contracted but ignored. Totally disrespectful and reported for their actions.”

Helpful Report

Posted 5 months ago

Hi, thanks for leaving your feedback on reallymoving. We’re sorry that you received so much unwanted contact from our partners. We do let our customers know that their details will be passed on to the firms they were quoted when they registered for quotes. Many users find it helpful to be contacted directly by our partners, but we some people would prefer less contact from them or to reach out themselves. If you would like to share any more information about your experience with us, please email info@reallymoving.com and we will pass your feedback on. Wishing you luck with the rest of your move. Thank you, the reallymoving team.

Posted 5 months ago

“Only continue if you wish to be contacted by companies! Didn’t want me that they would be sharing my details and was bombarded the next day by different companies. Great if that’s what you’re looking for tho”

Helpful Report

Posted 5 months ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted contact from our partners. We do let our customers know that their details will be passed on to the firms they were quoted when they registered for quotes (and nobody else). Many users find it helpful to be contacted directly by our partners, but we understand that some people may prefer to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 5 months ago

“The site came up while searching Park Home surveys; The site provided 4 links. 3 didn't do park home surveys. 1 had not heard of park homes.”

Helpful Report

Posted 7 months ago

Hi David, Surveys for park homes are a specialist category, and whilst it was possible some of the surveyors you got quotes for might have been able to help, it's unfortunate that none of them could. We shouldn't be appearing in search for park home surveys, though sometimes this is down to the search engine and beyond our control. We will look into it, thank you for bringing it to our attention.

Posted 6 months ago

“Completely unhelpful. Beyond being able to provide the departing and arriving addresses, there is no option to supply information on property access (I am in a 3rd-floor walkup) or details of the contents to be moved (beyond being a 2-bedroom flat). I have a piano! Consequently, I have zero trust in the quotes provided. To make matters worse, within seconds of the quote list showing, I was immediately inundated with calls from a variety of body shops in India asking for surveys of home contents via WhatsApp. It was horrifying!”

Helpful Report

Posted 8 months ago

We are sorry you did not enjoy your experience with us on this occasion. We can assure you we take all comments onboard. When you fill in our form, there is a comments or additional information section, where you can provide specific information to add to your quote, e.g specific items or list items you wish to move. This allows our partners to quote on your specific items so you will receive a tailored price. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. Thank you for leaving a review, and we will pass this feedback on. All the best with your move. Thanks, the reallymoving team

Posted 7 months ago

“Overpriced conveyancing quotes”

Helpful Report

Posted 8 months ago

Thank you for taking the time to leave feedback and we're sorry you didn't find our service to be of use on this occasion. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thank you again for your feedback and we wish you all the best with your move. Kind Regards, the reallymoving team.

Posted 7 months ago

“Waiting in 2days for them to come no correspondence until I got in touch. They made an excuse then rearranged still didn’t turn up. Tried to ring no answer. Had my money and still waiting I’m wondering if it’s a fraud to make easy money”

Helpful Report

Posted 9 months ago

Hello, we apologise that you had a less-than-ideal experience using one of our EPC partners and we appreciate your candid review. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes going forward. Please contact us at your earliest convenience by emailing info@reallymoving.com so we can resolve this. Thanks again, and we hope to earn back your trust in the near-future, the reallymoving team.

Posted 9 months ago

“I just wanted an idea of conveyancing prices, instead I was immediately inundated with telephone calls and e-mails from on-line conveyancing companies. I felt like I had just been served up for dinner for a bunch of hungry vultures! I did look at some of these companies on Trust Pilot and there were quite a few poor reviews. Not introductions to the creme de la creme.”

Helpful Report

Posted 9 months ago

Thank you for your review, we appreciate all reviews received. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Thank you for your feedback, the reallymoving team.

Posted 9 months ago

“Pointless service”

Helpful Report

Posted 9 months ago

Thank you for your feedback. Your experience is important to us and we would appreciate hearing more about it so we can make things right and look into this in more detail. Feel free to contact us at info@reallymoving.com at anytime so that we can look into this for you. Thanks again! the reallymoving team.

Posted 9 months ago

“Quotes given that was OK. Then driven insane by constant emails and phone calls. Even when I explained I hadn't decided on a particular property the phone calls kept coming.”

Helpful Report

Posted 10 months ago

Thank you for your review, all feedback is greatly received. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. Thank you for leaving a review, and we will pass this feedback on. All the best with your move. Thanks, the reallymoving team

Posted 10 months ago

“No response and no service.”

Helpful Report

Posted 11 months ago

We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback seriously and would love to learn more about your experience so we can improve our services. Please contact us at info@reallymoving.com at your earliest convenience so we can make this right! Thanks, and have a great day, The Reallymoving Team.

Posted 11 months ago

“I had one scam call where i was supposedly put on hold whilst playing music, and this one rang 4 times each time the same procedure and messaged. I have now blocked them the others were too expensive or never read the description of my requirement for moving only one piece of furniture inside my home from one room to another.”

Helpful Report

Posted 11 months ago

Thank you for recently using our services at Really Moving. We really appreciate you taking the time to review the service you received from us and we have taken your comments on board. We’re sorry to hear that you received poor service from one of our partners and we would be happy to hear more about who you used and what happened if you would like to email me back. We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Our removal firms prices are based on full house removals rather than moving furniture in the same house, which is why the price may have seemed expensive. Thank you for your feedback. reallymoving

Posted 11 months ago

Reallymoving.com Ltd is rated 4.4 based on 5,018 reviews