Name: Reallymoving.com Ltd
Address: Eclipse Court14b Chequer Street, St Albans
Rating: 4.37

“I head from absolutely nobody and hence your site and service was totally useless. Sorry!”

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Posted 2 years ago

“Despite putting on the form that the property was a park home none of the surveyors did surveys on them.”

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Posted 2 years ago

“Half of the surveyors you recommended don’t cover my area even though I put in the full address.”

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Posted 2 years ago

“Said they wouldn't spam but was spammed by both reallymoving and four solicitors.”

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Posted 2 years ago

“I didn't find this useful. It didn't provide any quotes, but seemed to send my details to companies who would call me back. I had one call which resulted in a visit for a quote which was done poorly and resulted in an overpriced quote (I.e. based on almost double the number of boxes)”

Helpful Report

Posted 2 years ago

Thank you for your review. I can see that we provided you with one quotation which would have been from the company that went on to contact you. We’re sorry that you didn’t receive a useful amount of quotes to compare in this case. Our system is based on firms in your area, according to their availability. It seems that at this point we didn’t have enough firms able to offer a variety of quotes. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thank you again for your feedback and we wish you all the best with your move. Kind Regards reallymoving

Posted 2 years ago

“After receiving conveyancing quote from the website, I talked to the actual firm. I've been told that they can not match the quote as all their fees were increased and that really moving com had not updated. Such a waste of time!”

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Posted 2 years ago

Thank you for taking the time to leave us a review. I understand a member of our team has contacted you directly about this. Just to clarify, our partners have full control over their accounts, including the fees they charge on the quotes. They are responsible for ensuring these are up to date, and we do keep in close contact with them to ensure they are keeping them updated. We can update the fees for them if they send over the relevant information, but this was not been the case in this scenario. We have contacted the partner in question following on from our direct contact, and their pricing is in the process of being updated. Thank you again for your review. Kind Regards reallymoving

Posted 2 years ago

“Not one enquiry!”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We apologise that you didn’t receive enough quotes in this case to be useful. We assure you, in most cases you will receive quotes in advance. Our system works based on which firms are available for those dates in your area. Unfortunately in this case we had limited firms who were able to quote. We wish you the best of luck with your move, reallymoving

Posted 2 years ago

“Not sure if I need to be contacted after 10pm”

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Posted 2 years ago

Thank you for taking the time to leave us a review. I can see that you requested a quotation just before 10pm, so our partners were likely just trying to be helpful in following up with your request, however, we completely understand that receiving calls at this time would be unwelcomed. Whilst our partners are encouraged to contact customers quickly to see where they can help, they are reminded to do this without overbearing the customer, as we understand this can actually be very overwhelming. Please feel free to contact us at info@reallymoving.com with more details of who you used so we can follow up with them. Thank you again for your review. Kind Regards reallymoving

Posted 2 years ago

“They are certainly not contracted by all conveyancing solicitors. They dont give you the cheapest out there Few companies and thats it”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. You are correct as we do not work with all conveyancers within the UK, and this is not a selling point that we promote. We only work with firms that meet our criteria to ensure that we only provide quotes to our customers from reputable firms that offer the highest standards of conveyancing. We are working hard to increase the number of reputable firms on our panel. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thank you again for your feedback and we wish you all the best with your move. Kind Regards reallymoving

Posted 2 years ago

“Very disappointed by the quality of suggested companies. One of the removal companies didn’t even exist when we check their details with company house and they couldn’t provide an insurance certificate for their work. I will avoid really moving in future.”

Helpful Report

Posted 2 years ago

We're so sorry to hear about this. We would like to let you know that we have investigated our partners and will be taking action to help ensure this does not happen again.

Posted 2 years ago

“Contact 3 of the companies that reallymoving.com provided quotes. After communicating through email with them, talking on the phone and then reading reviews on trust pilot I decided against using any of them.”

Helpful Report

Posted 2 years ago

We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback seriously and would love to learn more about your experience so we can improve our services. Please contact us at info@reallymoving.com at your earliest convenience so we can improve our service. Thanks, and have a great day. Reallymoving

Posted 2 years ago

“CAN be good but on this occasion regarding Conveyancing quotes: poor. Received three quotes. None had particularly good scores and one of the firms were not taking on any new clients at that time. I re-attempted several hours later and the same firms came up. However this site can still be handy and I have booked a surveyor using them.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We're sorry to hear you had a less than ideal experience. Our partners are encouraged to switch their accounts off so that they do not provide quotes if they do not have the capacity to provide the service. We will be reminding our partners of this. Thank you again for your feedback. reallymoving

Posted 2 years ago

“I got an online quote for £750 but when the guy came out to do a quote (for exactly the same items I had listed online) the quote was £2200”

Helpful Report

Posted 2 years ago

Thank you for using our services and taking the time to leave us a review - all feedback is greatly appreciated! Whilst we try and make our quotations as accurate as possible, some matters can be more complex than others and therefore, it is difficult for our system to take into consideration all aspects of a move at the stage of quotation because there is such a broad range. We do however try to cover as many possibilities as possible to ensure the quote does not change too much once you speak with the companies directly. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. The good thing about our site is it does generally take away the hard work for you – rather than sifting through google to find reputable firms, you can rest assured that all of our partners are thoroughly vetted before joining our panel making them reputable, and we work hard to build a strong catalogue of feedback to help you make your decision. Many of our customers enjoy the fact that with us, everything can be found in one place. Whilst you may not have received specific quotes, we hope you still found this feature useful. Wishing you all the best for your move, Reallymoving

Posted 2 years ago

“I never got a clear answer to a simple question”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Your experience is important to us and we would appreciate hearing more about it so we can make things right and look into this in more detail. Feel free to contact us at info@reallymoving.com at anytime so that we can look into this for you. Thanks again! reallymoving

Posted 2 years ago

“Passes on data to third parties which results in spam emails and phone calls.”

Helpful Report

Posted 2 years ago

We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. Thank you for leaving a review, and we will pass this feedback on. All the best with your move, reallymoving

Posted 2 years ago

“Had only 1 response from a removal company, and that was an extortionate quote (more than twice what I've paid another firm) from an ignorant, rude and slow witted cowboy. This site should do a better job of vetting who they allow to use their service, I'll never use it again and would recommend doing your own leg-work if you're looking for a removal company.”

Helpful Report

Posted 2 years ago

Thank you for recently using our services at Really Moving. We really appreciate you taking the time to review the service you received from us and we have taken your comments on board. We’re sorry to hear that you received poor service from one of our partners and we would be happy to hear more about who you used and what happened if you would like to email me back at info@reallymoving.com We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Thank you again for your feedback. reallymoving

Posted 2 years ago

“They pass your information on to other companies who then do not stop calling and emailing you!”

Helpful Report

Posted 2 years ago

We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. Thank you for leaving a review, and we will pass this feedback on. All the best with your move, reallymoving

Posted 2 years ago

“The site describes ‘instant quotes’ but this is not the case, instead you get companies calling you to request a visit to provide quotes, that isn’t instant. Pointless site, just ring the companies instead.”

Helpful Report

Posted 2 years ago

We apologise that you received TBA rather than advance quotes – we can see how this would be frustrating. We always encourage our partner firms to give quotes in advance, and will be following up to improve this issue. Thank you for your feedback and we wish you the best with your move. Reallymoving

Posted 2 years ago

“Some people may not care where the legal firm is based who fi your conveyancing but if Reallymoving.com advertise that they will work with Solicitors in your area then that is what you expect to see. That is not the reality at all! I instantly was bombarded with emails and texts from Solicitors all over the country which is not what the website portrays at all. Complete waste of my time”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. We're glad you found our website easy to use. We have a range of companies on the panel, some that are based solely online, and some that offer more localized knowledge and it does of course completely depend on your preference as to what works for you. We are actually currently working hard to build our coverage of more localized firms as they can sometimes offer invaluable local knowledge that online firms might not always be able to provide. Thank you again for the feedback and I will pass this on. Wishing you all the best with your move! Reallymoving

Posted 2 years ago

“terrible! quoted £650 only to contact surveyors and than be told £1500 waste of time!”

Helpful Report

Posted 2 years ago

Thank you for using our services and taking the time to leave us a review - all feedback is greatly appreciated! Whilst we try and make our quotations as accurate as possible, some matters can be more complex than others and therefore, it is difficult for our system to take into consideration all aspects of a move at the stage of quotation because there is such a broad range. We do however try to cover as many possibilities as possible to ensure the quote does not change too much once you speak with the companies directly. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. The good thing about our site is it does generally take away the hard work for you – rather than sifting through google to find reputable firms, you can rest assured that all of our partners are thoroughly vetted before joining our panel making them reputable, and we work hard to build a strong catalogue of feedback to help you make your decision. Many of our customers enjoy the fact that with us, everything can be found in one place. Whilst you may not have received specific quotes, we hope you still found this feature useful. Wishing you all the best for your move, Reallymoving

Posted 2 years ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Reallymoving.com Ltd Reviews