Name: Reallymoving.com Ltd
Address: Eclipse Court, 14B Chequer Street, St Albans, Hertfordshire
Rating: 4.36

“Frustrating service. Asking for an online quote results in a significant amount of spam to your inbox.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you were put off by the contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else). Many users do find it helpful to be contacted directly by our partners, but we understand that some people may find it spammy. We will pass your feedback on. All the best with your move. Thank you, the reallymoving team.

Posted 1 year ago

“I didn't like that within minutes of asking for a quote I had one company texting me and sending me three e-mails. You shouldn't be passing on customer data like that! Feels very dodgy! I ended up going with a completely different surveyor as I didn't trust your site and comparisons.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that weren't happy with the contact you received from our partners. We do clearly let you know that your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else). Many users do not mind being contacted directly by our partners after filling in the form, but we understand that some people may prefer to reach out themselves. We will pass your feedback on. Wishing you all the best with the rest of your move. Thanks, the reallymoving team.

Posted 1 year ago

“I was inundated with calls and emails that were unhelpful. I wish I hadn’t used it to be honest.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you weren't happy with the contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes. Many users do like to be contacted by our partners, but we understand that some people may find it unhelpful. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“No consent options for being contacted. really annoying when researching costs. Why am i being hounded by 6 different companies by any means of communication. Ridiculous.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received contact from our partners that you didn't expect. We do let you know on our form that your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else). Many users do find this helpful but we recognize that some users may not bee looking to contact a partner, and are just looking to research quotes, which is not the main purpose of our form. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“Inundated with calls from dozens of companies- some many miles away - for days afterwards. A hindrance and a nuisance”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted contact from our partners. We do let our customers know that their details will be passed on to the firms they were quoted when they registered for quotes (and nobody else). Many users find it helpful to be contacted directly by our partners, but we understand that some people may prefer to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“This was a truly bad experience. I asked for quotes, just like with any other comparison site and now my phone won't stand still with movers being very intrusive and wanting to agree on dates and rates. Not professional.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes so that they can contact you. Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and emails and to reach out themselves to organise things. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“Too pushy sales tehniques”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else) so that they can contact you. Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“Get hounded by calls, beware”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted calls from our partners. We do let our customers know that their details will be passed on to the firms they were quoted on when they registered for quotes, and many find it helpful to be reached out to directly by our partners, but we do understand that some prefer to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“Useless. Offered no one local to where the service was required”

Helpful Report

Posted 1 year ago

“Very misleading advertising. Was trying to find out how much I need to budget for moving my belongings. Really Moving says their service allows me to compare quotes in seconds. However this is not true. They sent my details to five companies (which to be honest they do warn about), who then individually contacted me and would only give a quote if they came and conducted a full survey of all my posessions. Hardly a "Quotes in seconds" service.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you didn’t receive any specific quotes from our partners upon registering. We ask and encourage all our removals partners to provide estimates of their prices to give to our customers when they register for quotes, however some do decide not to provide these and instead share their full pricing after the initial survey. We recognise that it is extremely unfortunate that all the partners you were provided with chose not to share a quote. It is an uncommon occurrence that has unfortunately made our system less helpful to you and slowed down the process, so we apologise for that. We will pass on this feedback and reach out to the partners to try and ensure that this does not happen again. Thank you again, and all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“Requested a quote thinking reallymoving. Com was a company in itself and spent the day getting loads of emails (some companies more than one) and calls from 5+ companies. Totally overwhelming.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received so much contact from our partners. We do let you know that we are a comparison site and your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else). Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“Pretty annoying to get inundated with calls and emails from law firms after using the site. I didn't see any marketing opt-in options so not sure if this is even compliant with GDPR - seems pretty unprofessional to me.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you were unhappy with the contact from our partners. We do let you know that your details will be passed on to the firms you were quoted when you registered for quotes (and nobody else) and this is how they will contact you. Many users do find it helpful to be contacted directly by our partners, but we understand that some people may prefer to receive fewer calls and to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“Spammed out my email address to a million businesses.”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We are sorry that you received unwanted contact from businesses. We can assure you that we take GDPR and privacy laws very seriously, and our team work hard to ensure that your details will not be given out to anyone but the 4 companies quoted by our form, so any other surveyors you received contact from would not have received your details from us. We will continue to check on our systems to ensure they are secure, and appreciate your feedback, but we would suggest doing your own safety checks against spam as well. We wish you all the best with your move. Thank you, the reallymoving team.

Posted 1 year ago

“I picked White Horse surveys off the list. They were meant to come yesterday. I’ve found out today they have gone bust and I have lost my money.. cheers”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving this feedback reallymoving are sorry to hear about your experience with White Horse Surveys and thank you for taking the time to share this with us. Please accept our apologies for inconvenience this may have caused. At the time you were given your quote, White Horse Surveys was still operating as a business. They ceased operation on 31/10/2023. We’d recommend you seek legal advice to recover any costs you may have lost from them. If you have any other information you would like to share with us then please email us at info@reallymoving.com. We wish you all the best with your move. Thank you, the reallymoving team.

Posted 1 year ago

“Asked for a quote. Asked not to be contracted but ignored. Totally disrespectful and reported for their actions.”

Helpful Report

Posted 1 year ago

Hi, thanks for leaving your feedback on reallymoving. We’re sorry that you received so much unwanted contact from our partners. We do let our customers know that their details will be passed on to the firms they were quoted when they registered for quotes. Many users find it helpful to be contacted directly by our partners, but we some people would prefer less contact from them or to reach out themselves. If you would like to share any more information about your experience with us, please email info@reallymoving.com and we will pass your feedback on. Wishing you luck with the rest of your move. Thank you, the reallymoving team.

Posted 1 year ago

“Only continue if you wish to be contacted by companies! Didn’t want me that they would be sharing my details and was bombarded the next day by different companies. Great if that’s what you’re looking for tho”

Helpful Report

Posted 1 year ago

Hi, thank you for leaving your feedback on reallymoving. We’re sorry that you received unwanted contact from our partners. We do let our customers know that their details will be passed on to the firms they were quoted when they registered for quotes (and nobody else). Many users find it helpful to be contacted directly by our partners, but we understand that some people may prefer to reach out themselves. We will pass your feedback on. Wishing you all the best with your move. Thanks, the reallymoving team.

Posted 1 year ago

“The site came up while searching Park Home surveys; The site provided 4 links. 3 didn't do park home surveys. 1 had not heard of park homes.”

Helpful Report

Posted 2 years ago

Hi David, Surveys for park homes are a specialist category, and whilst it was possible some of the surveyors you got quotes for might have been able to help, it's unfortunate that none of them could. We shouldn't be appearing in search for park home surveys, though sometimes this is down to the search engine and beyond our control. We will look into it, thank you for bringing it to our attention.

Posted 2 years ago

“Completely unhelpful. Beyond being able to provide the departing and arriving addresses, there is no option to supply information on property access (I am in a 3rd-floor walkup) or details of the contents to be moved (beyond being a 2-bedroom flat). I have a piano! Consequently, I have zero trust in the quotes provided. To make matters worse, within seconds of the quote list showing, I was immediately inundated with calls from a variety of body shops in India asking for surveys of home contents via WhatsApp. It was horrifying!”

Helpful Report

Posted 2 years ago

We are sorry you did not enjoy your experience with us on this occasion. We can assure you we take all comments onboard. When you fill in our form, there is a comments or additional information section, where you can provide specific information to add to your quote, e.g specific items or list items you wish to move. This allows our partners to quote on your specific items so you will receive a tailored price. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. Thank you for leaving a review, and we will pass this feedback on. All the best with your move. Thanks, the reallymoving team

Posted 2 years ago

“Overpriced conveyancing quotes”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave feedback and we're sorry you didn't find our service to be of use on this occasion. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thank you again for your feedback and we wish you all the best with your move. Kind Regards, the reallymoving team.

Posted 2 years ago

“Waiting in 2days for them to come no correspondence until I got in touch. They made an excuse then rearranged still didn’t turn up. Tried to ring no answer. Had my money and still waiting I’m wondering if it’s a fraud to make easy money”

Helpful Report

Posted 2 years ago

Hello, we apologise that you had a less-than-ideal experience using one of our EPC partners and we appreciate your candid review. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes going forward. Please contact us at your earliest convenience by emailing info@reallymoving.com so we can resolve this. Thanks again, and we hope to earn back your trust in the near-future, the reallymoving team.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Reallymoving.com Ltd Reviews

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