Name: Reallymoving.com Ltd
Address: Eclipse Court, 14B Chequer Street, St Albans, Hertfordshire
Rating: 4.36

“I just wanted an idea of conveyancing prices, instead I was immediately inundated with telephone calls and e-mails from on-line conveyancing companies. I felt like I had just been served up for dinner for a bunch of hungry vultures! I did look at some of these companies on Trust Pilot and there were quite a few poor reviews. Not introductions to the creme de la creme.”

Helpful Report

Posted 2 years ago

Thank you for your review, we appreciate all reviews received. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Thank you for your feedback, the reallymoving team.

Posted 2 years ago

“Pointless service”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Your experience is important to us and we would appreciate hearing more about it so we can make things right and look into this in more detail. Feel free to contact us at info@reallymoving.com at anytime so that we can look into this for you. Thanks again! the reallymoving team.

Posted 2 years ago

“Quotes given that was OK. Then driven insane by constant emails and phone calls. Even when I explained I hadn't decided on a particular property the phone calls kept coming.”

Helpful Report

Posted 2 years ago

Thank you for your review, all feedback is greatly received. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. Thank you for leaving a review, and we will pass this feedback on. All the best with your move. Thanks, the reallymoving team

Posted 2 years ago

“No response and no service.”

Helpful Report

Posted 2 years ago

We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback seriously and would love to learn more about your experience so we can improve our services. Please contact us at info@reallymoving.com at your earliest convenience so we can make this right! Thanks, and have a great day, The Reallymoving Team.

Posted 2 years ago

“I had one scam call where i was supposedly put on hold whilst playing music, and this one rang 4 times each time the same procedure and messaged. I have now blocked them the others were too expensive or never read the description of my requirement for moving only one piece of furniture inside my home from one room to another.”

Helpful Report

Posted 2 years ago

Thank you for recently using our services at Really Moving. We really appreciate you taking the time to review the service you received from us and we have taken your comments on board. We’re sorry to hear that you received poor service from one of our partners and we would be happy to hear more about who you used and what happened if you would like to email me back. We thoroughly vet all of the companies on our panel, and customer reviews impact whether we continue working with them, so please know that we take customer feedback very seriously. If you are interested, here is more on how we check our partners: https://www.reallymoving.com/about-us/how-we-check-our-partners. Our removal firms prices are based on full house removals rather than moving furniture in the same house, which is why the price may have seemed expensive. Thank you for your feedback. reallymoving

Posted 2 years ago

“My search was for quotes from companies in a specific city. Despite the response heading saying 'see your quotes from X location' there were no quotes from anywhere near that area. As it is a major city I can only conclude this service is funded by companies that pay them, this cost will be passed on to the customer. All the quotes were high. Better to search locally and avoid this model.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review – all feedback is greatly appreciated! The firms we have available in some postcodes are unfortunately all firms who are based nationwide and work on an online basis and I understand why that doesn’t work for everyone and it is sometimes more beneficial to use someone that has specific local knowledge. We are working really hard to build our coverage so we will ensure we focus on targeting firms that are local to specific areas. Also we would like to say that no cost is passed to the customers by us at any point, the use of this service is free for customers. Thank you for using reallymoving, and we wish you the best with your move.

Posted 2 years ago

“Really annoying. I didn’t choose this firm and now they keep emailing me. I asked them to stop but they don’t”

Helpful Report

Posted 2 years ago

We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming.Thank you for leaving a review, and we will pass this feedback on. Please email us if you are still having contact issues, we can perform a data removal. All the best with your move, reallymoving

Posted 2 years ago

“Not able to my area”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review – all feedback is greatly appreciated! The firms we have available in that postcode are unfortunately all firms who are based nationwide and work on an online basis and I understand why that doesn’t work for everyone and it is sometimes more beneficial to use someone that has specific local knowledge. We are working really hard to build our coverage so we will ensure we focus on targeting firms that are local to specific areas. Thank you for using reallymoving, and we wish you the best with your move.

Posted 2 years ago

“Was supposed to provide instant quotes, just got bombarded by phone calls, texts and emails”

Helpful Report

Posted 2 years ago

Our quotes are sent immediately to your email, once confirmed by you in the email, you can instantly see your quotes. This is to ensure that no bots are using our site or fake information is being used. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming.Thank you for leaving a review, and we will pass this feedback on. All the best with your move, The reallymoving Team

Posted 2 years ago

“being spammed with Email - please avoid at all cost !!!!!”

Helpful Report

Posted 2 years ago

We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming.Thank you for leaving a review, and we will pass this feedback on. All the best with your move, The reallymoving Team

Posted 2 years ago

“No one read my message.”

Helpful Report

Posted 2 years ago

Thank you for your feedback. Your experience is important to us and we would appreciate hearing more about it so we can make things right and look into this in more detail. Feel free to contact us at info@reallymoving.com at anytime so that we can look into this for you. Thanks again! The reallymoving Team

Posted 2 years ago

“I did not need any thing from you. I’ve already moved & looking for a house. I have my own company if I need moving thank you”

Helpful Report

Posted 2 years ago

Hi there, it seems there might be some confusion! Are you sure you have the right business? Our company has specific processes in place to prevent these kinds of things from happening, and the situation you mention isn’t something we are familiar with. We only send quotes through to people who have filled in our form, then clicked confirm to receive them. Feel free to drop us an email at info@reallymoving.com so we can better understand the situation and assist you!

Posted 2 years ago

“Shortly after checking this site for a price on conveyancing, my inbox started to inflate with unsolicited requests from solicitors trying to secure my work, and then the phone calls began. As I had already achieved a better quote via another site, I had no use for any of this, and I don't understand the business model. If any of the quotes had been reasonable, I would have taken one, but they were not, so I really don't need the huge list of bad quotes to all contact me asking if I want their services. Clearly, I chose the one that I wanted, I don't need to hear from the rest!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave feedback and we're sorry you didn't find our service to be of use on this occasion. We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. All the best with your move, reallymoving

Posted 2 years ago

“Pointless. Asks for details and fails to tailor the response to them.”

Helpful Report

Posted 2 years ago

Thank you for using our services and taking the time to leave us a review - all feedback is greatly appreciated! Whilst we try and make our quotations as accurate as possible, some matters can be more complex than others and therefore, they can only be accurately quoted on a case-by-case basis after a direct conversation. The good thing about our site is it does generally take away the hard work for you – rather than sifting through google to find reputable firms, you can rest assured that all of our partners are thoroughly vetted before joining our panel making them reputable, and we work hard to build a strong catalogue of feedback to help you make your decision. Many of our customers enjoy the fact that with us, everything can be found in one place. Whilst you may not have received specific quotes, we hope you still found this feature useful. Wishing you all the best for your move, The reallymoving Team

Posted 2 years ago

“You give me price all ,and then say o sorry we no have any body at your area,please check befor who you deal with and where”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us a review. Our partners are encouraged to switch off their accounts if they do not have the capacity to take on work. We would love to hear more about who you used so we can get in touch with them to remind them of this. Please feel free to email info@reallymoving.com Thank you again for your feedback.

Posted 2 years ago

“Sent my information to a bunch of companies who wouldn’t stop phoning and emailing me, just wanted a quote and then to decide, awful website”

Helpful Report

Posted 2 years ago

We’re sorry that you received too many responses from our partners. When you get quotes on our site it informs you that your details will be passed on to the firms who quoted you (but absolutely no one else). Most of our users find this helps them get more detailed quotes, answer questions and choose a firm more quickly. However, we can absolutely understand that getting multiple calls and emails can be overwhelming.Thank you for leaving a review, and we will pass this feedback on. All the best with your move, The reallymoving Team

Posted 2 years ago

“To dear by a mile”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave feedback and we're sorry you didn't find our service to be of use on this occasion. We wish to reassure you that the prices offered by our partners are competitive within their respective industries and quotations are for illustrative purposes only. We are checking in with our partners on a regular basis however, to ensure that their fee schedules are as up to date as possible. Thank you again for your feedback and we wish you all the best with your move. Kind Regards, The reallymoving Team.

Posted 2 years ago

“Their website literally says they won’t spam you… but the conveyancers will! Just wanted a quote, not 4 calls and texts a day from 4 different firms. Ended up having to block all incoming calls just to stop it!!!”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave feedback. While we do state that your details will be shared with partners who will follow up to see how they can help with your moving needs, we appreciate receiving lots of calls can be overwhelming following submitting quotes and we apologise for any inconvenience caused by our partners contact with you. Thanks, the reallymoving team.

Posted 2 years ago

“Worst experience ever!”

Helpful Report

Posted 2 years ago

Thank you for taking time to leave a review. We are sorry to hear you have had a bad experience and would like to look into this for you. Please email info@reallymoving.com with some details and explain what has happened and we can investigate this. We also take all feedback onboard and share with the Team and Partners. Thanks. The Reallymoving Team.

Posted 2 years ago

“too many people vying for my money.”

Helpful Report

Posted 2 years ago

Thank you for leaving feedback. We are sorry you seem to have had an issue and we would like you to send us the details so we can investigate this for you as we are not sure of the exact issue. Please email info@reallymoving.com so we can resolve this matter. Thanks, The Reallymoving Team.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Reallymoving.com Ltd Reviews

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