Reallymoving.com Ltd Reviews

Name: Reallymoving.com Ltd
Address: Eclipse Court14b Chequer Street, St Albans
Rating: 4.37

4.4 Rating 5,025 Reviews

63 %

of reviewers recommend Reallymoving.com Ltd

Company Reviews

Metrics

Info

4.4

Based on 5,025 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01727238010

Email:

rosie@reallymoving.com

Location:

Eclipse Court14b Chequer Street
St Albans
AL13YD

Write Your review

Tell us how Reallymoving.com Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only got one quote and when I rang them up. They are no longer doing my area. But disappointing”

Helpful Report

Posted 3 years ago

“quote given did not match the final quote I was then given by the company, pointless service”

Helpful Report

Posted 3 years ago

“Pointless !!!!!”

Helpful Report

Posted 3 years ago

“only 1 quote. Not happy that they don't have insurance.”

Helpful Report

Posted 3 years ago

“My experience with Really Moving has been pretty devastating for my myself and my young family. In the middle of all the covid pandemic my husband and I were trying to still muddle through a relocation from Surrey to Devon. Being key workers, myself a teacher who was attempting to teach a full timetable to 7 year olds online with a 1 year old at home, and my husband a practitioner in the thick of it, working all hours in an intensive care unit, we really relied upon a simple service to keep our move simple. Using Really Moving we hoped to find a reliable and competitive removal company (we needed a whole packing service as I was going to be 9 months preganant and my husband had a long shift in the hospital the day before our move). After submitting my details I was soon contacted by Stephan from DX removals who the site promoted and we agreed the price given on the really moving sight. Our move was delayed a few times but I reconnected with them after completion and organised our removal. The day of the packing came, i became worried when they were an hour late. So I checked my emails ( no phone call!!) apparently 2 of them had covid and wouldn't be turning up. They offered no help finding someone else. I therefore found myself 37 weeks pregnant, with a toddler on my own having to pack up my whole house ready for a move to Devon the next day. After a pretty stressful months with a very hideous house sale process and all the stresses of covid this really nearly pushed me over the edge. So I dashed to homebase to purchase packing boxes whilst ringing every removal firm possible (on a Sunday!!) to find someone who could move us to Devon. Eventually we found a company who could move us at a huge expense due to the last minute nature of the situation (whoever they were brilliant!) After a very very long night, we were packed up and by some miracle we were out by 12 the next day. However, the situation gets worse, the DX removals stayed in touch continually promising to refund the £1200 we paid them, but they suddenly disappeared on us and we are now led to believe they are actually a fraudulent company. Now on the Really Moving website the quote "All the companies we use to bring you top-quality removals quotes are subject to rigorous compliance to ensure you get a first class service on moving day. Trust reallymoving.com to bring you the most cost-effective quotes for removals and the best quality moving services by filling in the simple form above". I just don't believe this to be true and they have been extremely negligent in using DX removals and we have lost a lot of money that we simply cannot afford. Not to mention that I'm sure the stress and the physical labour or packing a house up triggered my labour and just 3 days after we moved I gave birth 3 weeks early. Having contacted Really Moving a number of times they have made it very clear that it is our problem and the contract was the removal company. This may be true but they have to take some responsibility, they gave the company my details. We would never have come across this company or have had the horrific experience and then lost all that money if it wasn't for them!! Legally they might be able to wash our hands of us but morally they need to reflect on the situation and think of the ethics they hold (if any) and think about how they really should support us with what has happened to us because of their own negligence. I really am so devastated and would recommend that no one ever use this website ever!!”

Helpful Report

Posted 3 years ago

“Only had two replies, One from Wales and ONE from the Isle of Wight. that one was 50% higher than the welsh one. Extremely poor response.”

Helpful Report

Posted 3 years ago

“All the quotes came back as TBA meaning I had to phone/ email people. Pointless site.”

Helpful Report

Posted 3 years ago

“Just ignore this search programme. The quotes bare no relation to reality at all. A couple of the companies told us they have absolutely no idea where reallymoving.com get their figures from: certainly not from them!”

Helpful Report

Posted 3 years ago

“Why use it instead of a simple Google search? The site merely passes info to moving companies. You have absolutely no control on to whom this info is passed to or what info is shared.”

Helpful Report

Posted 3 years ago

“Needed a Survey on a house purchase, offered quotes of which only one arrived and when I rang that Company they said the cost would be more and they would send a revised quote, they never did. I organised my own Surveyor, a local Company who have been brilliant. Reallymoving.com just wasted my time.”

Helpful Report

Posted 3 years ago

“Ticked the option not to give out my details to moving companies so I could review quotes and call them myself, haven't stopped getting phone calls and emails since.”

Helpful Report

Posted 3 years ago

“not impressed. all companies provided a generic low rate, then tripled or quadrupled their price when they came to visit. Unfortunatley, this made the use of your site pointless.”

Helpful Report

Posted 3 years ago

“DIDN'T GET ANY QUOTES”

Helpful Report

Posted 3 years ago

“Beware that I soon as you enter details you will receive lots of phone calls and emails. I had not realised that this is actually a Platform not just one company!”

Helpful Report

Posted 3 years ago

“A single company was identified and there was no quote, just an indication that I should contact the company myself for a quote.”

Helpful Report

Posted 3 years ago

“Far to expensive”

Helpful Report

Posted 3 years ago

“Not very helpful. Quotes emailed were nonsense as companies then got in touch with a different quote. Some of the removals companies also seemed unprofessional - not sure if they're accredited or not. I didn't like that my contact details were passed on automatically.”

Helpful Report

Posted 3 years ago

“There were No quotes visable! And should not have to contact companies! That I thought was the idea of price and location of house.”

Helpful Report

Posted 3 years ago

“Very poor response.”

Helpful Report

Posted 3 years ago

“I wasn’t asked to review the conveyancing quotes that I got. I selected a conveyancer on the basis of reallymoving reviews. Since not everyone is asked to review, it seems they shouldn’t be trusted.”

Helpful Report

Posted 3 years ago

Reallymoving.com Ltd is rated 4.4 based on 5,025 reviews