Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 3,948 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 3,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

Write Your review

Tell us how Rattle and Drum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rattle and Drum 5 star review on 29th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with the instrument. Advice was given at the time of purchase/collection.”

Helpful Report

Posted 3 years ago

“I bought some drum accessories from Rattle & Drum. I had great communications and was able to track my two orders using SHOP. Very easy transaction, I got what I ordered really quickly, what’s not to like 👍”

Helpful Report

Posted 3 years ago

“Visited The Store last week of March 22.. The store was having a move round However from my Call the previous Day to Kevin to Hold Paiste cymbal for me The service was excellent Time to try and completed sale .During visit explained to Kevin re Pro mark sticks using on which he contacted while there the supplier on which agreed to send a pair close to ones used . Delivered the following week along with another Cymbal i purchased and delivered to me. Great service and Staff Give them a call excellent range for all Drummers and great Cymbal Room Good Luck see you Soon Rob Starkey ....”

Helpful Report

Posted 3 years ago

“Fantastic customer service !! Highly recommend ...”

Helpful Report

Posted 3 years ago

“Great service and quick delivery.”

Helpful Report

Posted 3 years ago

“Great value, fast despatch and easy to use website. A1”

Helpful Report

Posted 3 years ago

“I purchased the item on the understanding it would be picked and sent, almost one week later and one day before I went on Holliday I received an email telling me it had been posted the next day I left for my Holliday, did it arrive, I don’t know !”

Helpful Report

Posted 3 years ago

I'm so sorry this item didn't arrive on time before you left for holiday. We do sell quite a few accessory items that are sourced from supplier warehouses, this item did have a 14 working day lead time on it at the time of order. We did fulfil the order well within this time but will always accept that, while we do try and make the delivery time very clear, it can be missed. Kind regards. R&D

Posted 3 years ago

“They actually know what they're talking about. Unusual in this day and age.”

Helpful Report

Posted 3 years ago

“This guitar was purchased online and was ready to collect by the time I had finished eating my lunch, so It was a quick dash to the shop to pick It up, the guitar was on the counter out of Its box ready for me to check over & make sure It was what I wanted, the guitar Itself was not needing a setup It was perfect as It was, I was not expecting that It was explained to me that the 1st setup was included In the deal at no extra cost.”

Helpful Report

Posted 3 years ago

“The Fender tremolo arm is excellent, so was the postal service I received. It's just a shame I didn't realise that there are a load of different thread sizes and so the part I purchased doesn't fit my Squire Fender copy!!! Buyers need to be aware of this! I haven't bothered contacting Rattle and Drum because I don't think it would be worth the hassle.”

Helpful Report

Posted 3 years ago

“I ordered some drum accessories online and that was verry straightforward, and as I live locally I collected them the same day, which again was very straightforward. Whilst in the shop I sought advice on possible future drum purchases, and was given extensive good advice, which I found very helpful. All in all I will have no hesitation in shopping there again.”

Helpful Report

Posted 3 years ago

“Only place in UK that stocked the QuikLok 3-Guitar stand. Easy ordering, delivered on time, well packaged. Very satisfied.”

Helpful Report

Posted 3 years ago

“Had everything I needed in stock for refurbishing an older drumkit. Would recommend.”

Rattle and Drum 5 star review on 27th March 2022

Helpful Report

Posted 3 years ago

“No problems, all good.”

Helpful Report

Posted 3 years ago

“Excellent service, easy to order and very fast dispatch. Great communication regarding dispatch and item arrived well packaged.”

Helpful Report

Posted 3 years ago

“A very quick and efficient service. Would highly recommend.”

Helpful Report

Posted 3 years ago

“I can't praise Rattle and Drum enough for my recent purchase of a (new) very unusual Acoustic Bass guitar, especially Woody who was my contact there. He kept me informed of progress at all stages of the ordering process. There were a few teething problems with the instrument, but they were quickly resolved, and I am extremely pleased with the Bass. Helpful, professional and friendly are three words that spring to mind - I would thoroughly recommend Rattle and Drum.”

Helpful Report

Posted 3 years ago

“Easy to navigate online site and find what I wanted. Very pleased with the tambourine that I bought.”

Helpful Report

Posted 3 years ago

“Absolutely a please to deal with Awsome pedal awsome price Hope to buy from you again soon”

Helpful Report

Posted 3 years ago

“Excellent service, easy to order, kept well informed with updates on what stage my order was at, and fast delivery once sent out. A pleasure to do business with, and will use again in the future.”

Helpful Report

Posted 3 years ago

Rattle and Drum is rated 4.9 based on 3,948 reviews