Rattle and Drum Reviews

Name: Rattle and Drum
Address: 77-81 Osmaston Road Derby DE1 2JH, Derby
Rating: 4.88

4.9 Rating 4,139 Reviews

98 %

of reviewers recommend Rattle and Drum

4.9

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 20th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great Advice and stock. Love ya T”

Rattle and Drum 5 star review on 29th July 2022

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Posted 4 years ago

“Superb service and great prices, friendly staff and couldn’t be happier with my purchase”

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Posted 4 years ago

“Good s received fine .”

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Posted 4 years ago

“Fantastic customer service. Thanks to Woody’s great efforts, the travel guitar I ordered has been delivered on time. The guitar itself is in good condition and more than I had expected.”

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Posted 4 years ago

“I placed an order last week on line and quickly realised I’d ordered incorrectly, I messaged the shop (it was closed) and explained my error. A member of the team contacted me, had cancelled my incorrect order and reserved my required item, all before I’d even got into store. I was absolutely overwhelmed by the competence of the lovely staff member who was helping me. So polite and friendly, and most importantly, helpful! Thankyou so very much!”

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Posted 4 years ago

“Had what I needed at a reasonable price delivered quickly. I will use them again”

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Posted 4 years ago

“The process of ordering and receiving my item ran smoothly,and i received my item faster than i expected.”

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Posted 4 years ago

“Delivery was late. Maybe not caused by R&D. Communication very good when updates requested. I would use them again as pricing is sensible.”

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Posted 4 years ago

Hi David, Thanks for your understanding. We are getting some delays from couriers, both goods coming in and going out to our customers. Thankfully not too often but there are still quite a lot of people ending up off work with COVID and it is still having an effect on everything. I hope everything else with your order was as expected :)

Posted 4 years ago

“Great service from Rattle and Drum. Very efficient. Will definitely use them again. Chris”

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Posted 4 years ago

“Best price on the market”

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Posted 4 years ago

“The item despite being free delivery was delivered very quickly.”

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Posted 4 years ago

“Very friendly and efficient (had to call for shipping as I live in a non-UK area). Item (Doc's Proplugs) arrived quickly.”

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Posted 4 years ago

“Prices are keen and service is quick. R&D are now my first port of call for my drum and percussion related requisites.”

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Posted 4 years ago

“Woody was awesome and sorted my order so quickly and efficiently”

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Posted 4 years ago

“Satisfied with purchase and service.”

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Posted 4 years ago

“Great service ,my original order was not possible and an alternative was found with no hassle, Great”

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Posted 4 years ago

“Excellent service. Easy to order on line. Good response communication. Well packaged. Prompt delivery. What more could you ask?”

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Posted 4 years ago

“Good inventory, promptly delivered, items exactly as described and great prices too.”

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Posted 4 years ago

“Great service. Knowledgeable and helpful staff. Shop is simply a delight to be in”

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Posted 4 years ago

“Excellent product, service and delivery,”

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Posted 4 years ago

Rattle and Drum is rated 4.9 based on 4,139 reviews