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Rattle and Drum Reviews

4.9 Rating 3,783 Reviews

98 %

of reviewers recommend Rattle and Drum

Company Reviews

Product Reviews

4.9

Based on 3,783 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Read Rattle and Drum Reviews

About Rattle and Drum:

Rattle & Drum Music is an independent musical instrument retailer based in Derby, UK. Established in the nineties as a drum and percussion specialist, we are now one of the country’s leading independent musical instrument stores, keeping it simple and specialising in the key ingredients of all great music - guitar, bass and drums! We stock the very best brands in the business, with hundreds of acoustic, bass and electric guitars, a vast range of amps, pedals and accessories and we have one of the best drum and percussion showrooms in the UK.

Visit Website

Phone:

01332 341414

Email:

martin@rattleanddrum.com

Location:

77-81 Osmaston Road Derby DE1 2JH
Derby
DE1 2JH

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Rattle and Drum 5 star review on 26th April 2024

Antony Cummings

Rattle and Drum 5 star review on 13th June 2023

Rattle and Drum 5 star review on 6th May 2023

Rattle and Drum 5 star review on 10th April 2023

Rattle and Drum 5 star review on 19th March 2023

Rattle and Drum 5 star review on 18th March 2023

Rattle and Drum 5 star review on 8th February 2023

60

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent very fast delivery and item was perfect and exactly as stated.”

Posted 4 months ago

“Knowledgeable and very helpful, absolutely excellent service.”

Posted 4 months ago

“Wonderful service, thank you. Beautiful Yamaha Tour Custom kit arrived yesterday, I couldn't be happier.”

Posted 4 months ago

“Great to deal with. Very friendly. Price matched a cymbal no problem. Will definitely shop here again.”

Posted 4 months ago

“Very good. There was an issue at their end but it was dealt with very efficiently.”

Posted 4 months ago

“Excellent price, fast delivery”

Posted 4 months ago

“I have bought several kits, cymbals and various items from Rattle and Drum. Martin and the team have always provided excellent service and advice, always with quick delivery.”

Posted 5 months ago

“Good prices Called me about my order and were very polite Very happy to recommend them”

Posted 5 months ago

“Found what I wanted and got it quick”

Posted 5 months ago

“Excellent product Excellent service Easy to deal with”

Posted 5 months ago

“Fantastic service as always and great prices. Thanks guys!”

Posted 5 months ago

“Very prompt delivery with no fuss”

Posted 5 months ago

“great service”

Posted 5 months ago

“Excellent service, no issues”

Posted 5 months ago

“I ordered four pairs of sticks. A week goes by and nothing, I emailed - no reply. Then, 11 days after my initial order, I got a call saying one pair were out of stock. They refunded me for the out of stock sticks, fair enough, and despatched the others...11 days after my initial order. I try to support independent retail, but I won't be supporting this independent retailer again.”

Posted 5 months ago

“Ordering was easy and time scale for shipping seemed quick but DHL were dreadful and said delivery on this date then said delay so rang R+D and Kevin was very helpful and DHL now say delivery on Monday when I was expecting it sooner and broke down my old rack ! and away in Edinburgh on delivery day !!! Only. Gave 3 stars due to poor shipping not sure if I’ll order from again, logistics but sick of ordering stuff when an eta is given and always customer chasing up”

Posted 5 months ago

“Great service, great products. Second time buying from Rattle and Drum after getting messed about by another company. Really impressed with their human approach and as such communication is fantastic. Thanks to Martin especially for dealing with me being a bit of pain :)”

Posted 5 months ago

“Very good service once again. Got what I ordered up.”

Posted 5 months ago

“Arrived on time and product is great.”

Posted 5 months ago

“Quick delivery and well packaged”

Posted 5 months ago

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Rattle and Drum is rated 4.9 based on 3,783 reviews