Rapyal Stores Reviews

Name: Rapyal Stores
Address: Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT, Cleckheaton
Rating: 4.09

4.1 Rating 138 Reviews

75 %

of reviewers recommend Rapyal Stores

4.1

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rapyal Stores:

Rapyal Stores - The Online Discount Department Store, where you can buy anything home related; the latest Beds, Mattresses, Stoves, Fires, Fireplaces, Furniture, Outdoor Furniture and clothing at the lowest possible prices.
By buying from Rapyal stores you can typically save up to 50% off typical high street prices and have the goods delivered direct to your door anywhere in the UK.

You can contact one of our friendly customer service representatives by phone, email or in person 7 days a week.

Visit Website

Phone:

01274 850735

Location:

Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT
Cleckheaton
BD19 5BT

Rapyal Stores 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service. Delivery guy was superb. Top marks to him. Bed absolutely perfect. Thanks again rapyal. Would advice anyone to use the service”

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Posted 3 years ago

“Great quality,very comfy bed and fast delivery.”

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Posted 3 years ago

“This is the worst company I have ever purchased from! I have spent over 4 months trying to get a replacement bed frame sent out to me while I had to sleep on a dipped bed which caused further damadge to my mattress and my back. I slept one night on my new bed and the steel frame had begin to bend. Then after a great struggle of back and forth emails and constant phone calls they finally agreed to send me a new bed frame. I had to pay for packaging and delivery of their own manufacturing fault. After I received my replacement bed frame the same frame had bent yet again after one nights sleep, the steel of the bed frame was made up of cheap and flimsy materials and caused me to once again unscrew and dissemble my whole bed. Then after a further more couple of MONTHS of constant deliberation and argument the company had told me that they don't do the previous bed frame anymore as it was no good and offered me a new frame which has only just come last week. So I need to wait and see if it holds out otherwise I will be back again on hold on the customer service waiting line. The customer service center is an absolute joke and offer no support and good luck if you have to deal with Rebecca. However there is one good employee who dealt with my case and kept me in the loop after I was constantly promised that my bed frame would come every week and his name was Aftab Hussain; very helpful and probably the only good thing about this company”

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Posted 3 years ago

“Fantastic bed absolutely love this”

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Posted 4 years ago

“Very pleased with product and kept me informed about delivery at all times”

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Posted 4 years ago

“Fantastic service, bought my mattress and it was delivered within 5 days. Great communication and the driver called 30 mins before to make sure someone was in”

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Posted 4 years ago

“Disappointed they sent the wrong mattress and I had to take time out of a busy schedule to arrange a return and refund they item they sent bore no resemblance to the one I purchased I would avoid purchasing from this company in future”

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Posted 4 years ago

“Ordered Monday at 12 noon, received next day. Perfect no hassle.”

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Posted 4 years ago

“Very Quick Delivery. Driver called 30 mins before. I wasn't in so good job he did.”

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Posted 4 years ago

“I have really to recommend this bed to everyone I know. It looks pretty damn cool, to be honest. The thick side rails are perfect for my phone and tablet. The bed looks stunning well worth the money in my opinion. Whenever someone goes to my bedroom 1st comment is that the bed is sick. I have had it for a year with no issue. The plush material is really soft to touch. - Proper quality bed. Price is cheaper than elsewhere to. But you do have to pay for quality. My sister now wants the same bed lol”

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Posted 4 years ago

“The order process was very easy. The order was shipped very quickly and delivered by a polite and helpful delivery driver. The items are beautiful, very well made abs look amazing. I would definitely recommend these items and the company.”

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Posted 4 years ago

“Thanks great service my daughter loves her new bed”

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Posted 4 years ago

“Their customer service is outstanding. My go to online furniture store from now on. On a par with Amazon.”

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Posted 4 years ago

“Excellent customer service provided.”

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Posted 4 years ago

“Exceptional service thank you easy to navigate through the website , answered all my enquiries delivered on the chosen date via there own delivery drivers , Thank you Angela”

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Posted 4 years ago

“Thank you for my amazing black Leather divan bed Ordered on the 4th of January received 6th January , driver contacted me 30 mins before delivery also helped me with it upstairs , could not fault the service Thanks to Team Rapyal”

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Posted 4 years ago

“Absolutely fantastic. The easiest online purchase I have made 👍👍👍”

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Posted 4 years ago

“Just wanted to say how spectacular my double bed and mattress were delivered last week, I have enjoyed sleeping a lot more as it is so comfortable and was a needed change to switch to a rapyal mattress!”

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Posted 4 years ago

“Great service. Easy to follow. All questions answered promptly 10/10”

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Posted 4 years ago

“These guys are brilliant. Im going to recommend to friends and family. Can't fault them.”

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Posted 4 years ago

Rapyal Stores is rated 4.1 based on 138 reviews