Rapyal Stores Reviews

Name: Rapyal Stores
Address: Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT, Cleckheaton
Rating: 4.11

4.1 Rating 136 Reviews

76 %

of reviewers recommend Rapyal Stores

4.1

Based on 136 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rapyal Stores:

Rapyal Stores - The Online Discount Department Store, where you can buy anything home related; the latest Beds, Mattresses, Stoves, Fires, Fireplaces, Furniture, Outdoor Furniture and clothing at the lowest possible prices.
By buying from Rapyal stores you can typically save up to 50% off typical high street prices and have the goods delivered direct to your door anywhere in the UK.

You can contact one of our friendly customer service representatives by phone, email or in person 7 days a week.

Visit Website

Phone:

01274 850735

Location:

Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT
Cleckheaton
BD19 5BT

Rapyal Stores 5 star review on 16th July 2023

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial purchase item came damaged and could not be used. Contacted yourselves by phone to be told to send mail. After waiting for yoir response I had to wait for external supplier to pock up damaged item but they did not provide replacement until I contacted you on a couple of occasions to organise replacement. All taking time while you had my money and I had nothing.”

Helpful Report

Posted 1 month ago

“Misleading re delivery. Have not received gooods and when followed up, find there will be a 2-3 week delay”

Helpful Report

Posted 5 months ago

“Disappointed with the quality of the bed”

Helpful Report

Posted 9 months ago

“Overall I'm happy with this product - it provides a really efficient way of providing a double bed when needed, but only generally having a single bed space. The Mattresses are not the best - but are good enough for guest use. I'm happy with the divan bases, but was a little annoyed I had to unscrew the folding legs to be able to remove the packaging protection to the bases - which seems a bit odd. Ultimately you get what you pay for, and I'm very happy that this was a really effective product for a guest room which can accommodate single or double use, and free up floor space.”

Helpful Report

Posted 9 months ago

“Buying a bed has been a difficult task as there are so many bad reviews on nearly every site visited, This manufacturer is no exception and has a lot of negative reviews, people's expectations are so high and they seem to want the highest quality at the lowest price, in reality there are always trade offs to be made and to be fair the bed purchased is an okay middle of the range bed, it's not the best bed in the world, but it nice bed that does the job, It's for our grandaughter who lives with us, she's more than happy, so if she's happy with it, then so are we. Delivery- This was fast / good conversation Communication / this was good as we had a slight quiery regarding a quality issue with the bed and had a positive response to our email and quickly came to a resolution. So happy with the bed over all, mattress is nice, thick and looks comfortable,”

Helpful Report

Posted 10 months ago

“Some issues with delivery of a mattress, but would use them again now the issue has been resolved.”

Helpful Report

Posted 3 years ago

Hi, we are sorry for any confusion. The order confirmation was probably blocked by your spam filter or may have landed in your Junk Folder. We tried to make the delivery on the 3rd and then the 6th. Now we have been informed you want a refund we have refunded you. Our email address is support@rapyalstores.co.uk

Posted 3 years ago

“Quick delivery however didn’t receive what I ordered”

Helpful Report

Posted 3 years ago

Rapyal Stores is rated 4.1 based on 136 reviews