Login
Start Free Trial Are you a business? Click Here

Rapyal Stores Reviews

4.1 Rating 138 Reviews
75 %
of reviewers recommend Rapyal Stores
4.1
Based on 138 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Rapyal Stores Reviews

About Rapyal Stores:

Rapyal Stores - The Online Discount Department Store, where you can buy anything home related; the latest Beds, Mattresses, Stoves, Fires, Fireplaces, Furniture, Outdoor Furniture and clothing at the lowest possible prices.
By buying from Rapyal stores you can typically save up to 50% off typical high street prices and have the goods delivered direct to your door anywhere in the UK.

You can contact one of our friendly customer service representatives by phone, email or in person 7 days a week.

Visit Website

Phone:

01274 850735

Location:

Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT
Cleckheaton
BD19 5BT

Rapyal Stores 5 star review on 30th April 2025
Rhiannon W
Rapyal Stores 5 star review on 23rd April 2025
Anonymous
Rapyal Stores 5 star review on 16th July 2023
Deborah F
Rapyal Stores 5 star review on 5th July 2023
Delythanne E
Rapyal Stores 5 star review on 25th July 2022
Susan M
Rapyal Stores 5 star review on 24th February 2021
Geff B
Rapyal Stores 5 star review on 20th January 2021
Angela
1
Anonymous
Anonymous  // 01/01/2019
Please to find a store that supplies 3ft 6 mattress. Quick amd effiecient delivery. Polite delivery man and good price mattress
Helpful Report
Posted 6 days ago
Impressed with the quality for the price. Haven't used it yet so can't comment on how comfortable the mattresses are.
Helpful Report
Posted 1 month ago
Bed is good quality but not great. However not everything needs to be "great". Ordering and delivery was simple, easy, and all on time etc. One of the bed feet came broken, and rapyal replaced FOC which is good customer service. My only complaint is that they are not super communicative. I emailed about the broken foot for example, and even though they sent a replacement they didn't reply to my email so I had no idea u til it turned up. Despite this a good experience and would reccomend.
Helpful Report
Posted 2 months ago
I had a bit of a disaster with my beds I ordered. It did get sorted in the end with the company giving me a good will gesture that I accepted. I would give them another chance as they were very helpful.
Helpful Report
Posted 3 months ago
Happy enough with bed - I accidentally ordered a 3ft bed when I wanted 3ft 6" - The returns policy looked complicated and seemed like I would have to pay myself to return the item (even if I just wanted a replacement for more money), so I didn't bother and just kept the bed. I'll use a better company next time with a fair returns policy.
Helpful Report
Posted 4 months ago
good service fast delivery
Helpful Report
Posted 8 months ago
Mattress good quality but slightly bigger than the bed frame not easy getting the guess bed in an out headboard very cheaply made it also has a fault on the covering in the corner although pictures were taken upon delivery it was all wrapped in plastic so didn't see the fault until it was unwrapped Rapyal Stores I have no complaints about they did deliver the product on time hassle free
Helpful Report
Posted 1 year ago
Very prompt service and delivery, very good value for money.
Helpful Report
Posted 2 years ago
Wrong fire because the description was wrong so returned and full refund no problem thankyou.
Helpful Report
Posted 2 years ago
Good service except for mix up in delivery next day.
Helpful Report
Posted 2 years ago
Efficient service from start to finish, the delivery driver helped me get it upstairs, which was above and beyond the call. Thank you
Helpful Report
Posted 2 years ago
I was very happy with this fire, it looks lovely, and gives out a lot of heat
Helpful Report
Posted 2 years ago
Bed is of good qualityBut few niggling points you sent me pads instead of what I ordered was casters.bottom bed was cracked.took ages to get plastic from bottom of frame..why put plastic under .metal..
Helpful Report
Posted 3 years ago
Disappointed they sent the wrong mattress and I had to take time out of a busy schedule to arrange a return and refund they item they sent bore no resemblance to the one I purchased I would avoid purchasing from this company in future
Helpful Report
Posted 5 years ago
Easy website to use
Helpful Report
Posted 5 years ago
We arranged a specific delivery day but it came early luckily we were at our new property that day. ! The delivery men were helpful and friendly, while the bed is comfy the headboard is very shoddily put together which is a shame , and the plastic bits to hold the base together is a joke
Helpful Report
Posted 5 years ago
Excellent service, fast delivery.
Helpful Report
Posted 5 years ago
Quick delivery.
Helpful Report
Posted 6 years ago
Rapyal Stores is rated 4.1 based on 138 reviews