Rapyal Stores Reviews

Name: Rapyal Stores
Address: Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT, Cleckheaton
Rating: 4.09

4.1 Rating 138 Reviews

75 %

of reviewers recommend Rapyal Stores

4.1

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rapyal Stores:

Rapyal Stores - The Online Discount Department Store, where you can buy anything home related; the latest Beds, Mattresses, Stoves, Fires, Fireplaces, Furniture, Outdoor Furniture and clothing at the lowest possible prices.
By buying from Rapyal stores you can typically save up to 50% off typical high street prices and have the goods delivered direct to your door anywhere in the UK.

You can contact one of our friendly customer service representatives by phone, email or in person 7 days a week.

Visit Website

Phone:

01274 850735

Location:

Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT
Cleckheaton
BD19 5BT

Rapyal Stores 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service except for mix up in delivery next day.”

Helpful Report

Posted 1 year ago

“Ordered for next day delivery, had phone call saying couldn't deliver until the following day. Ordered faux leather bed, received suede effect. Covering underneath bed not properly attached/stapled to base. Delivery drivers, delivered bed and promptly left. Tried to email to inform of above.....No reply”

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Posted 1 year ago

“Of the suppliers of fires these people really on the ball and provided updates and advice to protect the customer and ensure that the fire was correct, that the safety checks were carried out before the final step of shipping the goods. They were supportive and polite. Couldn't ask for better service.”

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Posted 1 year ago

“Efficient service from start to finish, the delivery driver helped me get it upstairs, which was above and beyond the call. Thank you”

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Posted 1 year ago

“Initial purchase item came damaged and could not be used. Contacted yourselves by phone to be told to send mail. After waiting for yoir response I had to wait for external supplier to pock up damaged item but they did not provide replacement until I contacted you on a couple of occasions to organise replacement. All taking time while you had my money and I had nothing.”

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Posted 1 year ago

“I have been recommending this company to everyone since placing my order!! Perfect bed, perfect service. Bargain price. Next day delivery. Friendly driver who called when I was his next drop. Kept up to date every step. 100% couldn’t have asked for more!!”

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Posted 1 year ago

“Not yet delivered despite your website stating delivery 13th February, no communication from you”

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Posted 1 year ago

“I was very happy with this fire, it looks lovely, and gives out a lot of heat”

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Posted 1 year ago

“First time I have used this Company but I am so impressed with the service I received from them. I will definitely tell my friends about them.”

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Posted 1 year ago

“The bed was ok...ish but shoddily made with poor quality mattress. Would not recommend to anyone else.”

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Posted 1 year ago

“Amazing value goods and great delivery.”

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Posted 1 year ago

“Very quick delivery. Very friendly service”

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Posted 1 year ago

“Very impressed with delivery and quality of fire. Lovely effect when only light is on . Very pleased with product. V”

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Posted 2 years ago

“I have brittle bones. I now get an amazing sleep. Fantastic would recomend to anyone. Thank you E Adams.”

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Posted 2 years ago

“Very good cozy comfortable”

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Posted 2 years ago

“STILL WAITING FOR GAS FIRE TO BE DELIVERED 7 DAYS AFTER ESTIMATED TIME, NO INDICATION OF WHAT'S GONE WRONG OR ANSWER TO EMAIL QUERY”

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Posted 2 years ago

“Misleading re delivery. Have not received gooods and when followed up, find there will be a 2-3 week delay”

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Posted 2 years ago

“Easy to order online and fast delivery of Dimplex 400 fire. Would use this company again!”

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Posted 2 years ago

“Very happy with the trundle bed... excellent service and quick delivery. Would recommend anytime. Thank you.”

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Posted 2 years ago

“Ordering ..delivery all very easy and quick. Mattress excellent craftmanship very good. Thankyou.”

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Posted 2 years ago

Rapyal Stores is rated 4.1 based on 138 reviews