Rapyal Stores Reviews

Name: Rapyal Stores
Address: Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT, Cleckheaton
Rating: 4.09

4.1 Rating 138 Reviews

75 %

of reviewers recommend Rapyal Stores

4.1

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rapyal Stores:

Rapyal Stores - The Online Discount Department Store, where you can buy anything home related; the latest Beds, Mattresses, Stoves, Fires, Fireplaces, Furniture, Outdoor Furniture and clothing at the lowest possible prices.
By buying from Rapyal stores you can typically save up to 50% off typical high street prices and have the goods delivered direct to your door anywhere in the UK.

You can contact one of our friendly customer service representatives by phone, email or in person 7 days a week.

Visit Website

Phone:

01274 850735

Location:

Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT
Cleckheaton
BD19 5BT

Rapyal Stores 5 star review on 16th July 2023

Anonymous // 01/01/2019

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“Stay away from This company they are a scammer. The quality of the items is horrible and the customer service is terrible. They’re stealing your money after you paid them ٫they will have no communication with you! Think before using them”

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Posted 1 month ago

“Company took money for fire. Then 2 weeks later said the fire was no longer available. No explanation for long delay. Had to shop elsewhere”

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Posted 1 month ago

“Arrived on time and the product is very good. Would recommend”

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Posted 1 month ago

“Very happy with product daughter loves her new bed very gud service”

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Posted 1 month ago

“Not what I ordered bed is totally different to photograph on website the mattress and headboard are not what is shown poor quality .It's poorly made and definitely not worth the £370 I spent on it .Very deceptive”

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Posted 1 month ago

“Perfect for what we need”

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Posted 1 month ago

“Purchased bed in March 2024 by the end of the Sept 2024 mattress is not fit for purpose. I contacted company to be told I could not have a replacement as it was over the 30 days. They did advise that I could send the mattress back to them at my own expense so they could check the mattress. This would cost me more than the mattress is worth. I have had to buy a replacement mattress. Very disappointed”

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Posted 1 month ago

“I had no problems with my order fro Rapyal. Delivery was fast and efficient and arrived undamaged. Communication was good. I would certainly buy from them again”

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Posted 2 months ago

“Easy ordering, next day delivery and a great bed”

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Posted 2 months ago

“Very pleased with the bed - the second I've ordered from Rapyal. There were a couple of bolts missing but these were prompty dispatched to me after a quick e-mail.”

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Posted 2 months ago

“I was nervous after ordering and seeing some reviews but I needn't have been, the item is great, delivery was fast and overall we are delighted with the service we have received. Thanks!”

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Posted 2 months ago

“Mattress good quality but slightly bigger than the bed frame not easy getting the guess bed in an out headboard very cheaply made it also has a fault on the covering in the corner although pictures were taken upon delivery it was all wrapped in plastic so didn't see the fault until it was unwrapped Rapyal Stores I have no complaints about they did deliver the product on time hassle free”

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Posted 2 months ago

“The bed frame is lovely and very quick quickly. The only down point was the mattress is very springy.”

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Posted 2 months ago

“Bed base is amazing great item and worth the money”

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Posted 2 months ago

“Don't know how Rapyal Stores are still in business! Fire never delivered in spite of order confirmations - no reply to my 2 following emails to chase up and impossible to get anyone on phone as they never pick up. HOPELESS!”

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Posted 2 months ago

“Arrived with broken draws, I have called company many time and emails. They don't answer the phone, rubbish after sales, would not recommend to any one do to the after care.”

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Posted 3 months ago

“I did not get the product I was expecting and after several attempts to contact them there were no response from Raphael Stores. Their customer service number is not working neither the messages sent in their website or WhatsApp messages are working. I need to resolve this problem and I don’t know how to get in contact with them…! Unfortunately I’m disappointed with that lack of support from them.”

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Posted 3 months ago

“Straight forward purchase of gas fire BUT appalling delivery service from UPS Their tracking was way out and dellivery time were not adhered to.The very first delivery time showed I’d had leftvExeter at 09:28 We now know it was not in Exeter at that time!! Subsequent delivery tracking times were never adhered to over. 5 days!! Parcel finally appeared at01:00 on Friday 16 th August-The UPS driver only received the parcel for delivery at 9:00 that morning so where had it been for 5 days? UPS not recommended at all for future deliveries but their driver was helpful and cheerful”

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Posted 3 months ago

“Just awful. Do not spend money with this company. The mattress they sent me looked nothing like the one on the website. I have tried to contact the company to get them to fix it: emails go unanswered, the phone number just goes straight to voicemail. Do not use this company.”

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Posted 3 months ago

“Very quick delivery ,easy to assemble so far so good .”

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Posted 3 months ago

Rapyal Stores is rated 4.1 based on 138 reviews