Rapyal Stores Reviews

Name: Rapyal Stores
Address: Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT, Cleckheaton
Rating: 4.09

4.1 Rating 138 Reviews

75 %

of reviewers recommend Rapyal Stores

4.1

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rapyal Stores:

Rapyal Stores - The Online Discount Department Store, where you can buy anything home related; the latest Beds, Mattresses, Stoves, Fires, Fireplaces, Furniture, Outdoor Furniture and clothing at the lowest possible prices.
By buying from Rapyal stores you can typically save up to 50% off typical high street prices and have the goods delivered direct to your door anywhere in the UK.

You can contact one of our friendly customer service representatives by phone, email or in person 7 days a week.

Visit Website

Phone:

01274 850735

Location:

Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT
Cleckheaton
BD19 5BT

Rapyal Stores 5 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

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“Good price, fast delivery, on time.very good quality bed”

Rapyal Stores 5 star review on 8th July 2026

Helpful Report

Posted 1 day ago

“Purchased a bed from Rapyal, the website is very easy to navigate and ordering process is very easy. Plenty of choice on bed frames and mattresses at really good prices. Delivery was perfect, updates all the way and the driver called when he was on his way, couldn’t fault the delivery at all and the driver carried all the delivery in, with the help of my husband, very polite chap.”

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Posted 6 days ago

“Very good delivery . Only unwrapped one as still decorating but all looks fine.”

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Posted 6 days ago

“Impressed with the quality for the price. Haven't used it yet so can't comment on how comfortable the mattresses are.”

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Posted 1 week ago

“Brilliant bed”

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Posted 1 week ago

“The delivery driver was outstanding, I've not had customer service that good for over 20yrs , real old fashioned courtesy, absolutely wonderful man called Nadul I hope i have his name right 💯 thank you so much”

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Posted 1 week ago

“Excellent service. Questions asked answered promptly. Delivery driver/installer of trundle bed very efficient and pleasant. He was on his own and really could have had a co-worker to assist but did a great job irrespective of this.”

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Posted 2 weeks ago

“Very pleased with the bed and happy with the delivery process.”

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Posted 2 weeks ago

“Great product as described, great communication and delivery was good”

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Posted 2 weeks ago

“Purchased king size Divan good communication from company and delivered the delivery gent was very helpful and polite”

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Posted 2 weeks ago

“Arrived earlier than expected has it was a weekend but received phone call before to let me know time. Has I wasn't expecting it I arranged on the call for him to go to neighbour she would let him in. A pleasant surprise that he was polite, but was concerned if it was safe to be left . Neighbour reassured him that it would be OK has I would be back shortly in the mean time she would take care that it was OK to leave. This is very good but also reassuring that some drivers are giving the best service we can ask for. Thank you”

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Posted 2 weeks ago

“Ordered two beds off this company in the past 2/3 weeks and it's been fantastic! Beds are perfect and very comfortable, exactly how it shows in the photos. Only problem we had was trying to get hold of customer services recently it took a long time to get them to answer but when they did answer they dealt with it quickly . Would buy again.”

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Posted 2 weeks ago

“Fantastic quality.”

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Posted 3 weeks ago

“This is the first time I’ve bought from Raypal stores and I am impressed. The bed itself is good (although I would have preferred the choice of a firm mattress). All in all a good guest bed.”

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Posted 3 weeks ago

“Online easy it was to easy to order. Staff kept me up to date with delivery times. The delivery drivers were so helpful.”

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Posted 3 weeks ago

“Good quality Delivery was excellent”

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Posted 1 month ago

“Excellent service and product”

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Posted 1 month ago

“Bed is good quality but not great. However not everything needs to be "great". Ordering and delivery was simple, easy, and all on time etc. One of the bed feet came broken, and rapyal replaced FOC which is good customer service. My only complaint is that they are not super communicative. I emailed about the broken foot for example, and even though they sent a replacement they didn't reply to my email so I had no idea u til it turned up. Despite this a good experience and would reccomend.”

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Posted 1 month ago

“The price was good bed quality ok but the delivery was so bad was only one delivery driver for a two person job he was very rude saying he doesn’t want to do this job I paid £70 for the bed to be assembled when he left the ottamon part of the bed wouldn’t close when I phoned him to come back to sort it he said no phone the company when I reported it all I got back was £50 not £70 even though my daughter helped him carry the bed upstairs”

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Posted 1 month ago

“Nice bed base,,delivered on time 2 days after ordering it,,nice delivery driver,,”

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Posted 1 month ago

Rapyal Stores is rated 4.1 based on 138 reviews