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Rapyal Stores Reviews

4.1 Rating 138 Reviews
75 %
of reviewers recommend Rapyal Stores
4.1
Based on 138 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Rapyal Stores Reviews

About Rapyal Stores:

Rapyal Stores - The Online Discount Department Store, where you can buy anything home related; the latest Beds, Mattresses, Stoves, Fires, Fireplaces, Furniture, Outdoor Furniture and clothing at the lowest possible prices.
By buying from Rapyal stores you can typically save up to 50% off typical high street prices and have the goods delivered direct to your door anywhere in the UK.

You can contact one of our friendly customer service representatives by phone, email or in person 7 days a week.

Visit Website

Phone:

01274 850735

Location:

Rapyal Business Park Dewsbury Road Cleckheaton West Yorkshire BD19 5BT
Cleckheaton
BD19 5BT

Rapyal Stores 5 star review on 30th April 2025
Rhiannon W
Rapyal Stores 5 star review on 23rd April 2025
Anonymous
Rapyal Stores 5 star review on 16th July 2023
Deborah F
Rapyal Stores 5 star review on 5th July 2023
Delythanne E
Rapyal Stores 5 star review on 25th July 2022
Susan M
Rapyal Stores 5 star review on 24th February 2021
Geff B
Rapyal Stores 5 star review on 20th January 2021
Angela
1
Anonymous
Anonymous  // 01/01/2019
“I would wholeheartedly and confidently recommend this company to anyone looking to purchase a bed. You can buy a product from many places, but finding a company that genuinely cares, takes responsibility and stands by you when things don’t go as planned is something special. They have truly demonstrated that customer care doesn’t end when a sale is made. If you are looking for quality service, reliability and peace of mind, look no further. They have absolutely earned my trust and recommendation”
Helpful Report
Posted 4 days ago
“VERY GOOD SERVICCE DELIVERY DRIVERR E EXCELLENT”
Helpful Report
Posted 5 days ago
“Very pleased with my second purchase from you.Delivery was on time and the driver was helpful.”
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Posted 6 days ago
“Very quick delivery,bed was good for a guest room”
Helpful Report
Posted 1 week ago
“Excellent from beginning! I was very apprehensive about ordering I moi e but I have to say I am delighted!! Beautiful bed& really comfortable, I will highly recommended Rapyal, delivery was less than 24hrs”
Helpful Report
Posted 1 week ago
“Really good service from ordering to delivery. We ordered a 3ft 6in ottoman end lift bed, I was expecting to spend ages assembling it but there was hardly anything to do, attach castors,join two halves of bed and fit headboard and that was it, brilliant.”
Helpful Report
Posted 1 week ago
“Excellent service from start to finish mattress as described.”
Helpful Report
Posted 1 week ago
“Easy to navigate website,speedy next day delivery very helpful driver who carried it to the destination. Bed was easy to put together & l have had restful nights sleep. Very happy with my bed”
Helpful Report
Posted 1 week ago
“I bought a new mattress for the spare room and it is great, and a good price too. It was delivered when they said it would be - a major miracle these days.”
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Posted 2 weeks ago
“They were helpful and well organised. Mattress arrived well wrapped and as organised. The driver arrived early morning and kept me informed of delivery. The driver was very helpful and brought it in to the hall of our bungalow. Mattress is very comfortable”
Helpful Report
Posted 3 weeks ago
“Effiecient and sppedy delilvery. This was the first time I've bought from this company and would definitely buy from them again”
Helpful Report
Posted 3 weeks ago
“Order delivered on date and time as advised Driver helped in taking items in Good service”
Helpful Report
Posted 1 month ago
“Delivery was on time, driver very polite and accommodating, bed is absolutely just what I wanted and I would definitely recommend, well made, no issues whatsoever. Customer service also very helpful, thank you all. Kind regards Marion”
Rapyal Stores 5 star review on 8th October 2026
Helpful Report
Posted 1 month ago
“I have sent 2 emails to your company regarding our order as to date ive not received any response please check Sales@rapyalstores.co.uk”
Helpful Report
Posted 1 month ago
“Really impressed with my purchase! The bed looks absolutely stunning and has completely transformed the bedroom. It feels solid, luxurious and much more expensive than what I paid. The mattress is comfortable and supportive, and the whole process from ordering to delivery was straightforward. Very happy with the quality and service — 5 stars from me!”
Helpful Report
Posted 1 month ago
“bsolutely delighted with my new bed! The quality is fantastic, it looks even better in person and feels really sturdy and well made. The mattress is super comfortable too. Delivery was smooth and everything arrived in perfect condition. Great value for money and I’d definitely recommend Ghost Beds to anyone looking for a stylish, comfortable bed.”
Helpful Report
Posted 1 month ago
““Delivery was on time but when it was opened it was torn and covered in grease. Not company's fault until it had been unwrapped you didn't see it Contacted Rapyal replaced it and took the other back But it states soft to medium but it's quite firm my uncle can't sleep on it as too firm he was left without mattress fits while for new one to come had sleep in sofa his in his 80's he was very put out but I don't really feel the company was bothered would he recommend this company No as it done nothing but stress to him they never even offered any compensation never replied to my messages they said they did but no emails came to me only 1 st one confirming order We do feel let down but it's just one them things”
Helpful Report
Posted 1 month ago
“Rally good value bed. Solidly made. Delivery was very quick. Great communication. Very pleased.”
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Posted 1 month ago
“Very good bed set for an extremely good price! Delivery arrived well-packaged and in perfect condition. Very pleased.”
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Posted 1 month ago
“Really pleased with the bed overall. It looks great, feels sturdy and is excellent value for money. There was a small issue with a missing headboard fitting, but this was sorted out. Overall, I’m happy with my purchase and would recommend Rapyal Stores.”
Helpful Report
Posted 1 month ago
Rapyal Stores is rated 4.1 based on 138 reviews