R3 Data Recovery Ltd Reviews

Name: R3 Data Recovery Ltd
Address: Security House Windsor St , ,,, Sheffield
Rating: 4.77

4.8 Rating 332 Reviews

95 %

of reviewers recommend R3 Data Recovery Ltd

Company Reviews

Metrics

Info

4.8

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About R3 Data Recovery Ltd:

Data Recovery Company with full data recovery lab and expert engineers. VMWare XSAN RAID EMC IBM DELL HP StorageWorks Drobo Synology QNAP RAID 0,1,3,4,5,6,10,50 JBOD DFS VMFS NTFS HFS FAT EXT3/4

HDD SSD USB, Flash Memory. SAS SATA FC IDE SCSI SD CF iSCSI VMDK

R3 Team deliver successful recovery of data even when declared unrecoverable by other companies. Andy and the team at R3 help those told there is no hope. R3 are more rapid and have the highest success rates in the fields of UK data recovery.

Visit Website

Phone:

0333 123 3282

Email:

andy@r3datarecovery.com

Location:

Security House Windsor St , ,,
Sheffield
S4 7WB

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R3 Data Recovery Ltd 5 star review on 27th May 2024

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can happily recommend R3. I found their prices to be very competitive, their speed and responsiveness to be leading class, and their professionalism and helpfulness to be unbeatable. I did not pay for an express choice or anything of that matter, and I got a diagnosis back from them within a week. I waited a month from competitors. Their no data no fee promise was amazing as my drive was deemed too damaged to recover anything from, saving me +£500. This was not something I could say about other firms. They also helped me to get a refund from a competitor, getting me back £624 from a failed recovery attempt from datarecoveryspecialists.com (a front for Fields), all for no fee. Amazing service, please save yourself a lot of grief and go straight to R3.”

R3 Data Recovery Ltd 5 star review on 20th January 2021

Helpful Report

(Penarth) -

Dear Alex Apologies for the delay responding. Thank you for the taking the time to leave a review. Your case whilst a success is also disappointing. The fact that you were given a full refund by Fields Associates aka Fields Data Recovery aka Data Recovery Specialists was a good outcome, yet you would not have found help had you not looked for a second opinion or had followed Fields advice and had your drive recycled. The fact that so many others who have also been deceived and defrauded by a company that is known to use its ill-gotten gains to pay for reviews and to buy "Trust Stars" or pay "Refunds" to cover up the scale of the #fieldsdatarecoveryscam not just in the UK but also across Europe and the US can get away with it using Trustpilot "reputation management" is what should really be reviewed. So many victims of Fields are not just defrauded, their data recovery options and property are often stolen - the goal is not just to damage or profit from the victim of the #fieldsdatarecoveryscam - it is to prevent competitors making a living do successful recoveries. This is a market manipulation situation - The Fields Group is owned by the Conman Dr Jamie Hamilton Wallis MP for Bridgend - I can demonstrate how he has profited from his scams and have numerous examples of helping victims of Fields. What is particularly saddening is that most victims of Fields over the last decade will never know that they were scammed or that they could get a full refund and possibly their data back. We do our best to help but in reality the #fieldsdatarecoveryscam is a £Multimillion deception with an ISO9001 badge. We refuse to be #Trustjacked Visit www.data-recovery-blog.com to find out more.

“I was recommended to use R3 Data by an IT specialist and they didn't disappoint in reuniting me with my data. A massive relief. Great service from Andy and his team. Back up your back up folks!”

Helpful Report

(Truro Data Recovery) -

Hi James Despite requiring a rebuild with fresh heads only 257 unrecoverable sectors from nearly 2Billion was a good result. Some 102 of your larger files were affected but the entire recovery was uploaded and returned within hours of completion and receiving payment. Recovery percentage = 92.59% 178511 files in 36710 folders. Total rec size: 264.64 (GB). ********************************* Folders - 36637 Files - 178510 ( 264.64 Gb) Normal Files - 178408 Problem Files - 102 ********************************* Glad you were happy with the data recovery service and the Team at R3 🌍www.r3datarecovery.com ☎️0800 999 3282

“I had a problem with my partners iPhone X where it’s storage was too full and caused the phone to crash and unfortunately we didn’t have a backup of the photos, after spending a full day going to numerous different phone shops and contact Apple and other company’s being told it was beyond repair due to a error 14 and them explaining there wasn’t really anything they could do to save her sentimental photos of our newborn and toddler, we came across r3 data recovery, thanks to the 24/7 help I managed to speak to Andy who was so helpful and said they would do everything they could we drove down to the office and dropped off the phone, one of the team told us to not get our hopes up as there isn’t really a solution to this problem yet but assured us he would do anything and everything to help, this was on Wednesday the 30th of December 2020, we expected to have to wait weeks to hopefully hear back. To then hear from them the next day saying theyve not only managed to get all our photos back they actually managed to get the phone back on and usable was incredible I can not thank Andy and his colleagues enough we are so grateful and can not recommend this company enough, If I ever have any issues again these will be the first company I turn to. Thank you so much!”

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“Great company! Extremely helpful! Thought I had lost years of work to a spillage but they managed to salvage my data quickly and accurately. Would definitely choose them again. Although this taught me a valuable lesson in backing up.”

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“After many resets my Nokia Lumia 1020 showed a blue sceen with sad emoji. Unfortunately I hadn't been able to save any data as Windows 10 refused to recognise my phone via the usb socket. Searching the internet I came across The Data recovery Hospital and discussed my needs with Andy. I sent my phone usb cable, charger and a 32gb usb memory stick to them via their free Royal Mail Pacelforce service. Nick emailed me, my phone needed to be dismantled to acces the chip, I agreed, customer services emailed an invoice to start the process which I willingly paid, assuming this would be deducted from the final invoice. Several days later I received another invoice, more than twice the amount I was expecting. I phoned R3, Will said he would discuss it with Nick when he came in on Monday as he didn't work Fridays. Nick emailed to say there was obviously a misunderstanding; I was relieved to receive an amended invoice. My phone and memory stick were promptly returned, but the usb cable and charger were not included, Nick said they would find and return them. I can't thank Andy Nick And Will enough, nothing was too much trouble, excellent service.”

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“I pulled out the usb port out of my 2 year old harddrive last night, phoned some places and they said it's probably gonna cost 190-300 to do recovery. Knowing that I was really panicked. I then rang Andy, he's a brilliant bloke and told me if its pulled out there's no damages to the disk (after I told him some info about my hardware), what I need to do is just open it up and get a cable to access data. I wasn't sure at beginning but after opening it up, I realised it was only the adaptor board and exactly like Andy said the harddrive is intact.,”

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“Andy saved my degree - was so helpful with getting damaged sd card to him and my degree data recovered safely within 24 hours all while on lockdown - a miracle worker !”

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“Andy was incredibly helpful over the phone and made himself available to speak to me in the flexibility of my working hours. He took the time to talk me through several different methods of data recovery and even took the time to do a remote session to help me find an important file. If I ever had an issue with data recovery in the future, R3 Data Recovery would be the first place I’d call. Excellent service!!!”

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“Excellent service - retrieved data overnight when others said it would take days.”

R3 Data Recovery Ltd 5 star review on 16th January 2020

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(Huddersfield) -

It was good to meet you and although under an NDA thank you for leaving a review. Your Seagate Network drive was recovered and the data sent straight away by a secure encrypted download straight to your system saving you the need to drive back to Security House. Our emergency data recovery is the best it can be, we are one of the few data recovery labs in the Europe and we serve clients across the UK Andy & the team at R3 Data Recovery 0800 999 3282

“Fantastic customer service right from the very first phone conversation - At a very distressing time Andy and his team worked wonders for me. I am so glad I shopped around and found this incredibly competent and professional company - Thank you so much R3 Data - and also for working between Christmas and New Year to recover my Data - You are THE BEST”

R3 Data Recovery Ltd 5 star review on 4th January 2020

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(Bristol) -

R3-107688 - Failed Laptop HDD Glad to see you are back up and running ! Many thanks for leaving a review . We do our best to help everyone we can and it was no doubt a busy and stressful experience for you. I am glad you and your IT Support were able to do their due diligence and select Team R3. We have a reputation for helping many who are in very difficult situations and unsure who to choose. Confirming the data was recovered Christmas Eve the day it arrived by Royal Mail Special Delivery with tracking must have helped. After we went through symptoms in your initial call on the Sunday you were a little unsure because of the urgency and the distance to Security House in Sheffield but all worked out. All the best ! Andy Butler R3 Data Recovery

“A portable hard drive died on me with some critical data on it. Since the data was important I started to toy with the idea of using a data recovery service. The service is expensive, and it doesn't help that reviews for a lot of the providers are indicating a good chance of being scammed. This negative image seems to plague the whole data recovery industry. I asked around for quotes from 3 providers. 2 of them came back with very optimistic and luring estimates, which made me very suspicious of what the actual price might end up being. R3's prices were very clear and fixed. I was after the worst case scenario price from the get go, which they were happy to provide and expand upon. The actual service was quick and responsive. The data was recovered, and there were no surprises in the final invoice. Highly recommended.”

R3 Data Recovery Ltd 5 star review on 21st March 2019

Helpful Report

(London 0203 1306787) -

Thank you for the review T.D From your enquiry. "USB powered Portable Samsung M3 500GB hard drive, manufactured by Seagate. Power light still comes on, but doesn't mount in computer. Motor appears to be working, as there is still a humming sound. Arm clicks a lot. I also have a working donor drive." During your research, you were able to identify which data recovery specialists in their fields to trust with the recovery of your data ! Security House and the team at R3 Data Recovery are one of the best data recovery labs and R3 help many misled and defrauded victims of the #fieldsdatarecoveryscam. Unfortunately Fields Associates and the "Friends of Fields" is a data recovery market problem of "sector domination by unrelenting growth" in practice this means that good data recovery labs like R3 Data Recovery are underhandedly undermined by the owners and sales account managers of a "law firm " that threatens their victims who in effect pay for the market domination which is designed to attract all enquiries by dominating google ads then cherry picking the easiest work to look good. The reality is Fields Data Recovery Specialists have below 40% success rates and advertise £27, £55, £97 and even £200 "estimates" with a "free assessment" the goal is not to get a successful recovery, the goal of Fields Associates is to put competitors out of business by depriving them of the work they can do. Sadly the £millions made by Fields have financed many documents spooling scams and financed its owner into politics. For others reading this, beware Fields Data Recovery will tell you that competitors exposing their scams are jealous, the reality is unfair competition is not just anti-competitive it damages the trust in all data recovery companies. R3 Data Recovery has helped hundreds of victims of Fields and helped many not only get their data back but also their money back. Find out more on the data recovery blog.

“My laptop's hard drive died, and crucial data wasn't backed up. Within a fortnight of taking laptop to R3'S office, data was recovered and the final drive with my data was promptly dispatched the day after payment (within 10 working days as promised). Throughout the process, I received regular email updates; fantastic customer service. Should be more widely recognised given the value of their service and quality with which it is delivered.”

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“How do you find a reliable and honest operator in a market full of spivs? You choose R3 Data Recovery! I don't usually post reviews for products but I am genuinely impressed and also a delighted customer since they were able to recover almost everything on a hard disk which 2 other computer firms said was completely beyond hope. When I Googled data recovery I found dozens of firms and when I contacted a couple they gave me a hard sell and little confidence in their abilities. So I took a reference from an IT specialist and tried R3 - the people he uses. I would strongly recommend these guys. They are not only good at their job but excellent at customer relations. I got back 64GB of data nearly all of which is fine. They charged £279 plus £55 for the 1TB drive on which they returned my data. (prices ex vat). This is not only cheaper than the hard-sell cowboys wanted, but they don't charge unless they find something on your drive. The data was worth a huge amount to me - it was not just important personal docs and pix but my business and tax records. I think their price is a bargain. I am a genuine customer and have no other connection whatever with R3.”

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“Andy Butler and the entire R3 Data Recovery team are doing a great job. I was correctly advised the data already on the phone was overwritten and unrecoverable and a R3s free assessment confirmed this. Sometimes it is not possible to recover the data. I understand that . R3 Recovey Data does not ask any money. That's what Trading Standards say, and they're also very honest. They help me refund money from another company that I have been deceived . They did not recover the data and charged £ 505 !!! I highly recommend this company.”

Helpful Report

(Mansfield) -

Hi Krzysztof You are one of many who contact us every week that have fallen foul of Fields Associates aka Fields Data Recovery - Rapid Data - Data Recovery Specialists . To be charged £505 for unnecessary work is bad enough but you were actually caught by a well known scam Many reading this may not realise how Fields Group companies and highly professional sales / account managers work. They have target to make and the recovery is secondary. Unfortunately this is the tip of the iceberg, Fields Group are also declaring drives unrecoverable after charging significant fees when in fact they are recoverable. Most told believe Fields representatives and do not seek a second opinion. As a company helping victims of the Fields Group it is not normal to expose a well managed ISO9001 corporate sector domination company a scam but there are no other words to that sum it up. For more information or to talk through your data loss situtuon make sure you get a second opinion if Fields have not been successful, better still steer clear of any Fields Group member or partner companies. Andy Butler R3 Data Recovery

“Thank you so much to the team and Andy, I called in late evening after having my USB die on me, needing to submit my work for the following morning I got in contact with Andy who was amazing I genuinely can't thank him enough he guided me through the whole procedure I delivered the usb before midnight and the following morning all was recovered.”

R3 Data Recovery Ltd 5 star review on 23rd October 2018

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(Wakefield) -

“The service was amazing! I had a emergency and the computer stopped working and had some data on it I needed for an important exhibition! I was panicking and the customer service was amazing. They helped calmed me down, explained everything properly. Withing 24 hours, I had a courier service come an collect the hardrive, a draft of the files that would be recoverable immediately, and the files needed immediately within 24 hours. Throughout the process, I was updated and they even worked till late and on the weekend to get me my information! Within 2 days I had a hardrive full of everything recovered. Additionally the price was similar to other prices that gave time estimates of a few weeks. I was really impressed with the service and it saved my life!!”

R3 Data Recovery Ltd 5 star review on 30th August 2018

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Glad we could be of service Karishma and thank you for taking the time to leave a review of our services Andy and the team at R3 Data Recovery

“Two day after the receipt of the package,they warn me that everything is recovered.Excellent.The best”

R3 Data Recovery Ltd 5 star review on 2nd August 2018

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Hi Fabio Many thanks for leaving a review. We were pleased we could help with your Seagate ST1000LM048 We are one of Europes very best data recovery companies and have a higher success rate than those found in Italy like Pronto Dati and Salvataggio Dati Regards Team R3 Data Recovery

“On a Friday evening just after 6, at the start of a bank holiday weekend, 4hrs before my course deadline. I lost 4 weeks of work, 40pages, over 10k words all reduced to 8 pages due to a corrupt Word file. PANIC! Microsoft couldn't help, even with a remote desktop session. 1 email to Andy at R3 (he was the only one to get back to me so far as well), half an hour later, he has the file and is working on it! Within 2 hours he has saved my bacon. He couldn't save the whole document but, all of the text was saved. A few hours of editing and it was sorted on my end. Andy's friendliness, professionalism and general attitude was fantastic! I couldn't have hoped to get a response on a Friday night, I was very happily surprised. I can not recommend R3 Enough. Absolute legends!!”

R3 Data Recovery Ltd 5 star review on 29th May 2018

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Although technically just an unravelling of a damaged document to extract the undamaged content it was time critical and your quick reactions and communications meant that my assistance helped you beat the deadline. Having the built one of the best data recovery labs in Europe and a team of specialist technicians it is the combination of resources a specialist data recovery skills that makes R3 the highest success rate data recovery lab in the UK. R3 recover mostly data declared unrecoverable by other labs. That particular night the R3 team were nursing a drive declared unrecoverable anywhere in Europe. As you saw yourself our dedication to helping our clients in their hour of need is our strength. Glad to be of service. Andy Butler Operations Director R3 Data Recovery

“An absolutely amazing company, when I had lost all hope Andy worked away and managed to get my document back. Andy explained everything and was in contact from the moment he took my case on. This company is beyond professional and ensures recovery when no others can; they never give up. I can never repay Andy for all the hard work he put in to get the best results!! I would recommend this company to everyone, they are professional and put the time and care into recovering data that you would into your own work. My work was recovered in less than 24hours with honest advice and help. Again I cannot explain my relief and gratitude towards Andy; he is truly a genius! Thank you!”

R3 Data Recovery Ltd 5 star review on 23rd April 2018

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“My Granddaughter had damaged her USB Flash Drive - actually bent it at right-angles and then proceeded to try and straighten it. Unsurprisingly it didn't work after that and tragically it had 5 years worth of work saved on it and it had NOT been backed-up - lesson learned. I tried a repair and although fairly capable electronically, I don't possess the necessary specialist gear to effect such micro-surgery, so was unsuccessful in restoring it. As my Granddaughter was in bits over the pending loss I decided to do a search on Google and because 'R3 Data Recovery' was fairly highly ranked ie on first page and because it was reasonably local to me I decided to call the number on the website. It was outside normal working hours and I was half expecting an answering machine message when Andy answered his mobile - and this was just the start of a fantastic customer service experience. From that moment, Andy explained in detail the process and options available and although he never gave false promises, he gave me a reasonable expectation that there was a credible prospect of data retrieval. He also quickly assimilated my electronics competence and our resulting discussions, at a technical level, convinced me beyond doubt that this was the company to use. I dispatched the broken USB Flash Drive by Royal Mail 'Special Delivery' next day service and the following day received an email around 11:00 hours from R3 confirming that it had arrived and they were beginning recovery of the device. At the same time I was asked to forward the file types and priority of recovery required as this information assists the engineers to target the most important data just in case they have to make a quick decision on a device that is beginning to fail. This shows just how professional this company is in taking a proactive approach to ensure the best possible outcome in the event of such issues arising. At around 14:00 hrs I had a complete listing of all recovered data for me to confirm. It took some time to go through 4 years worth of files and confirm our acceptance but by around 18:00 hrs R3's Invoice was sent to me for payment. The price was exactly what it was expected to be and by 19:00 the payment was completed, the account confirmed as settled and password for the download received. All data was uploaded to 'WeTransfer' by around 19:30 and loaded onto a new USB Flash Drive and in the grateful hands of my Granddaughter by 21:30 hrs. Along the way, even at these hours, Andy was updating me via sms on a regular basis keeping me up to date with progress all the way until final delivery. The reason I've provided all this information is it shows, without doubt, what a brilliant company R3 Data Recovery Ltd is and how professionally it is run from project start to finish - I would highly recommend this company to anyone that has a data recovery issue. I have never ever had the pleasure to work with a company that is run any where near as commercially astutely as this one is and doubt that I shall ever find another like it. Andy and his team are brilliant, highly communicative, professional and deserve this recognition, they are truly outstanding and I would say, pretty unique among their competitors.”

R3 Data Recovery Ltd 5 star review on 7th March 2018

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(Bath) -

Many Thanks for the comprehensive review Stuart. R3 Data Recovery is a team effort to deliver the highest success rates of any data recovery company setup in the last 20 Years. Our daily challenge is how to manage both the technical challenges, as well as delivering a relatively painless experience for the majority of clients. As your experience shows, even though the damage to the memory stick had put fractures through the PCB Paull the engineer assigned was able to rework temporary connections to enable access to the controller and relink to the flash memory resulting in a full recovery. r3 is a small company with some of the most experienced data recovery specialists with a reputation for being the best of British. Since developing the Security House lab we have also been developing a new facility the FME lab and we handle some of the smallest disasters to some of the very largest every month. Many thanks for taking the time to leave such a great review of Team R3 Andy Butler

R3 Data Recovery Ltd is rated 4.8 based on 332 reviews