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R3 Data Recovery Ltd Reviews

4.8 Rating 323 Reviews

96 %

of reviewers recommend R3 Data Recovery Ltd

Company Reviews

4.8

Based on 323 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About R3 Data Recovery Ltd:

Data Recovery Company with full data recovery lab and expert engineers. VMWare XSAN RAID EMC IBM DELL HP StorageWorks Drobo Synology QNAP RAID 0,1,3,4,5,6,10,50 JBOD DFS VMFS NTFS HFS FAT EXT3/4

HDD SSD USB, Flash Memory. SAS SATA FC IDE SCSI SD CF iSCSI VMDK

R3 Team deliver successful recovery of data even when declared unrecoverable by other companies. Andy and the team at R3 help those told there is no hope. R3 are more rapid and have the highest success rates in the fields of UK data recovery.

Visit Website

Phone:

0333 123 3282

Email:

andy@r3datarecovery.com

Location:

Security House Windsor St , ,,
Sheffield
S4 7WB

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R3 Data Recovery Ltd 5 star review on 19th May 2022

R3 Data Recovery Ltd 4 star review on 25th April 2022

R3 Data Recovery Ltd 5 star review on 5th February 2022

R3 Data Recovery Ltd 5 star review on 5th February 2022

R3 Data Recovery Ltd 5 star review on 30th January 2022

R3 Data Recovery Ltd 5 star review on 30th January 2022

R3 Data Recovery Ltd 5 star review on 30th January 2022

150

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“非常快捷及安全的修復本人的外置硬碟突然失效 R3 Data Recovery 以三天時間，作出100%修復對他們的服務表示滿意”

R3 Data Recovery Ltd 5 star review on 7th March 2017

R3 Data Recovery Ltd 5 star review on 7th March 2017

(London) -

Very fast and safe repair My external hard drive suddenly fails R3 Data Recovery made a 100% fix in three days Satisfied with their service Many thanks for the review Rico The pictures of the supercars on Facebook are indeed impressive "hard drives" Possibly the most super cars ever recovered ! All the best from Andy and the team at R3.

“Sent my hard drive with suspected Heads fault quoted £399+VAT (8-12 working days). after a month waiting they have sent me an email that parts arrived and start working on it. After another week called me up saying that they have tried to rebuild the hard drive and it needs another 2 rebuilds (cost= extra £720 inc. VAT up front). After another 2 weeks time got informed the hard drive is not recoverable..... Looked professional at the beginning but seems to be another Scam company...”

Dear Krzysztof I can assure you that we are not a scam company and indeed we help those who have been scammed. I am sorry the expenses we charged did not achieve the results you need and we like to give, but we did warn you that this was a much more difficult case. The issue here is the Seagate ST2000DM001 version that failed is a 6 head version and we needed the right match, we used a donor from stock and it too was damaged by the scoring already on the platters, resulting in our declaring it unrecovered. At this point you asked us to continue trying. Many of these drives are 5 head. Unfortunately getting another donor drive was a problem and extended the processing time ordering in. But the reality here was the severity of the damage to one of the platter surfaces. It is possible a recovery can be possible but in order to get to a finish we could go through several donors, several strip downs and several rebuilds, You were originally quoted for the no recovery no fee single rebuild. This was not successful and would normally be returned unrecovered. You requested we try again and we offered an escalation route at £300+vat per rebuild, unfortunately after another 2 rebuilds which you were charged for we had not made much improvement on the image and no useable data was available. More rebuilds may or may not get to good data. One of the issues we ran into was finding the correct donor, we do not take unnecessary risks in the recovery process and the engineer allocated to your drive is one of the newest members of the team but he has over 10 Years heading up another European data recovery lab and has joined R3 to help because of our industry leading facilities and success rates. Obviously any negative review of R3 Data Recovery is disappointing, and any failure to get a recovery is not what the team are happy with either, but be clear that R3 Data Recovery is one of the very best labs ever put together in the UK and we routinely recover drives declared unrecoverable. It is just unfortunate that your Seagate 2TB drive is one of those that the failure is too much even for us to achieve without extensive rebuilds, rework and imaging time. We are not here to work for free and the no recovery no fee service works for the majority of the recoveries we do each month since they are time and motion dependant. Yours unfortunately was much more severe and that's not our fault. I hope this helps you understand where our focus is. Regards Andy Butler Operations Manager R3 Data Recovery

“I cannot put into words how fantastic the service provided by R3 was, but needless to mention we did recover data after a complex raid failure - totally - and very quickly. Many thanks to Andy and the team - brilliant.”

R3 Data Recovery Ltd 5 star review on 3rd April 2015

(Halifax) -

Many thanks for the Review Andrew It was good to meet you and show you around Security House. The emergency service performed for the RAID 0 with 3 x WD5000AAKB-00H8A0 disks was completed within 24 Hours of arrival. With a total of just 36 hours from your original call. By arranging collection direct from another data recovery lab and acting quickly we were able to achieve the recovery for significantly less cost as an emergency than the competitor who had taken over a week . The R3 Data Recovery Hospital does not advertise the clients we work for, but we are pleased to get reviews. Our lab is used daily by all types of organisations who prefer not to advertise their data loss situations and our success rates enable us to be efficient and cost effective. Andy Operations Manager R3 Data Recovery Security House Windsor Street Sheffield S4 7WB 0800 999 3282

“A very professional and friendly company. Excellent communications ( Wiil & Joan.) Data recovery Successful. Comfortable with the fee quoted. Although further technical assistance was available if needed,we acknowledge we were successful in the final recovery process and did not wish to trouble you further. Will have no hesitation in using your services again. Kind regards to all Tony Jones Adam Homecare Designs Ltd”

“Quick and efficient”

“In one word excellent; time-critical work carried out by the team. Data was fully recovered and have been recommending R3 ever since. On a side note, if you are offered a chance to go to the labs, do, as the site and history of the company are worth the extra effort.”

“From nowhere my memory stick become corrupted, I work within the Oil & Gas business and had years of work and reference documents on my memory stick and even worse I had not backed up all these documents. As you would expect I felt dreadful thinking I had lost all that data. However, a colleague advised that specialist UK companies exist that have the software to recover corrupted memory sticks, so like everyone else I searched online looking for options, my search identified 3 or 4 UK Companies who appeared capable of recovering my lost data, from them Companies my preferred choice was to use R3 Data Recovery Ltd. From my initial contact to the 100% successful return of my lost data R3 customer service was excellent, pick-up was arranged from my home, then within 48-hours they contacted me to confirm all files and data had been recovered, payment was then due and registered post was used to return a new memory stick with all my recovered files / data. I must be honest in saying that initially I was dubious of success, but R3 produced the goods and the relief with the recovery was immeasurable. My advice to all is make sure all-important documents are backed-up, but if you lose data in similar circumstances to me I would recommend R3 for the recovery process.”

“i'm please with the outcome, excellent job only the cost”

“Approachable, helpful, re-assuring staff. Swift, efficient service. Spoke in terms we could understand. Phone & emails were promptly replied to.”

“Speedy, professional and helpful.”

“Did a great job rescuing files which were beyond my reach!”

“The team at R3 were so polite and helpful, Andy the operations manager explained everything to me over the phone about all the potential options for the recovery of my damaged USB drive. Communication was swift and effective, and the whole process went so smoothly that even if I hadn't got my data back I would still have left a positive review. Thank you R3!”

“Excellent service - thank you :)”

(Colchester) -

Thank you so much John for your 5 star rating of R3 Data Recovery Ltd! We really appreciate it. Andy and the Team at R3 Data Recovery

“From start to finish everything went smoothly. Andy Butler was straightforward and the R3 team efficient, undertaking the work on a no-win no-fee basis. A local IT expert had said it was very unlikely anything could be recovered. In fact I had my data back from R3 in under a week. I was very grateful as the data represented a lot of work. Andy was on hand to guide me through the process, including on the evening of the last working day before Christmas. This was much appreciated, as the recovery process created multiple data sets in different formats, and Andy showed me the best place to start, thus saving a lot of time. Recommended.”

Thank you so much for your 5 star rating of R3 Data Recovery Ltd, Stuart! Glad I could be of additional help after the team had completed the recovery. Team R3 Data Recovery

“Wonderful service and disc recovered! Thank you so much!”

(Worcester Data Recovery) -

Thank you so much for the review of R3 Data Recovery, Natalie! We are glad to have been able to help reunite you with your data. All the best Andy and the team at R3

“The guys were great at recovering data from my drive and the price was very reasonable. Very responsive and the turn around was a matter of days. Collected my drive and a small fee to return. Overall top service. Will defo use again and recommend to anyone.”

“Quick responses. Professional associates. Easy pickup from home and delivery. Could have used a little more communication once they completed my order, but once I called they mailed it same day. Would use again”

“I received excellent service throughout. I received a quote within a couple of hours, clarifying questions were answered quickly and after accepting the reasonable quotation, my drive was picked up by courier soon after. About a week later I received a file listing, showing successful data recovery and after paying the invoice, my drive was couriered back within days. I was later also refunded the cost of a recovery drive without any quibble after pointing out a mistake. Altogether a delightful experience.”

“R3 Data Recovery Ltd was very helpful from the outset, and got the documents from my broken memory stick and sent these to me in good time. Brilliant service - highly recommended!”

(Aberdeen Data Recovery 0122 490 9282) -

Thank you so much for the 5 star rating, Chloe! And thank you for your recommendation. Andy and the team at R3 Data Recovery

“Extremely professional service! Truly recommended!”

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R3 Data Recovery Ltd is rated 4.8 based on 323 reviews