R3 Data Recovery Reviews

Name: R3 Data Recovery
Address: Security House Royds Mill Windsor St, Security House Royds Mill Windsor St, Sheffield
Rating: 4.73

4.7 Rating 589 Reviews

95 %

of reviewers recommend R3 Data Recovery

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4.7

Based on 589 reviews

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Delivery Methods	Courier
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Communication Channels	Email

About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

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Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

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R3 Data Recovery 5 star review on 8th February 2023

281

Anonymous

Anonymous // 01/01/2019

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“My hard-drive was collected, the data was recovered and returned most promptly. In that regard the service was excellent. The downside is the price - £340, which is a lot. But this was similar or equal to quotes obtained from other companies. I would also have appreciated an explanation of what was broken on my hard-drive.”

R3 Data Recovery 4 star review on 16th March 2016

Helpful Report

Hi Stephanie Your drive had suffered a head crash at some point in its life due to a power fault, it affected its ability to initialise and read the main data areas. Fortunately after inspecting the platters and heads we were able to effect a recovery of 99.88% - 386.7GB cost effectively. You were very fortunate that these 1TB WD10EADS-00M2B0 are quite resilient.

“Excellent service. Retrieved ALL my lost valuable data. Reliable and easy to use service with helpful clear instructions. Excellent value for money when I compared them to other companies. I would recommend them to anyone. I was extremely grateful and impressed. Many thanks!”

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Many thanks for your review Marion The Sandisk 16GB memory stick required a NAND chip read which was successful with a full recovery of all data.

“R3 were very responsive with their support. The hard drive was collected promptly and the data thankfully recovered and returned on alternative media. Their online links allow yo to review retrievable data and gave me peace of mind that important data had been saved. Lesson learnt- backup facilities now in place !!”

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Hi David Although this was a Samsung branded drive, it was a Seagate ST1000LM024 with 4 heads, 3 of which were working ok , the 4th was very weak, but R3 engineers were able to effect a full recovery without the need of a rebuild or donors, thus saving time and cost for you. Glad we could be of service and thank you for the review.

“Like so many, I delayed setting up an automatic back-up. The worst happened, the two hard-discs crashed so my computer was dead. The hard-disc configuration meant that data was stored on both so it seemed likely that if just one disc was dead, recovery from the other was likely to be corrupted. I sent both discs to R3 Data Recovery - selected virtually at random but also because they had a local collection point - I wanted to avoid the risk of sending the discs through the post. A very quick turn-round produced everything I thought had been lost forever. Yes it cost me an external hard-disc for them to store and send me the data, and a not-small sum for the service, but now I have everything from my old broken computer up and running. I have bought a new computer. I have installed a new hard-disc in the old computer. I use the external hard disc from R3 Data Recovery for backing-up my new computer and another external hard disc for backing-up the old one. (My son keeps on at me about 'the cloud' but I like things I can see and feel in my hand.) I have learned an expensive lesson but have the data including photographs, documents and music I so nearly lost through being careless. I hope I don't ever need the services of R3 Data Recovery again but if I do I am confident that they will provide a good quality, quick service.”

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“Andy and his team did outstanding work recovering thousands of photographs from an external hard drive with a faulty connector. It was a lifesaver for my daughter who is a professional photographer. Other companies had either tried, but failed, to recover the data or wanted stupid amounts of money to even try. Andy and his team were confident that they could succeed...and they did! I would certainly recommend them to anyone in a similar situation. Gary Fox”

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“Super efficient, super prompt, always there. I was being really slow with each steps and I still feel bad about this since I can tell these guys are very dedicated. :P a very happy experience overall.”

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“From the telephone call within an hour of making contact via the website I was impressed by the level of information and service throughout. My concern was to recover photographs but having been in business at a time when much of our work was on computer with deadlines to meet and serious consequences for failure to comply I can fully appreciate what an asset it must be to have your company to hand to collect, retrieve and deliver back in such a short time. I should not hesitate to recommend your services to anyone whom I thought could benefit from them Tony Jackson Solicitor”

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“Excellent service, was within stipulated time frame and recovered data”

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“Great company with great staff. Professionally run service which I have now used twice, with the same professional results. All my work was recovered and returned to me ahead of the proposed time schedule. I was informed of the process from start to finish. Couldn't ask for more.”

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“They did the job for the price they quoted and within the time constraints that we had. What more can one ask for.”

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“After a fairly extensive process of contacting over a dozen companies about recovering a damaged HDD we settled on R3. Once I had spoken to them on the phone I was sure they were the ones. Thankfully, it was the right decision and we have 100% of our data recovered.”

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“Excellent service, very professional and helpful staff. Thank you”

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Hi Lee Glad we could be of service with your Samsung HM100UX laptop drive recovery. Fortunately although affected by some bad sectors, all 6 heads were able to read all sectors with some adjustments - as a result a 100% recovery. This is worth noting since these were the last of the true Samsung 1TB 2.5" drives, the replacement Seagate equivalent tend to fail more catastrophically and although we have techniques to recover them, they more likely to have a small amount of file damage .

“A very worrying development when our hard disc crashed suddenly. R3 Data Recovery Ltd recovered all the data. Our software programmer was also able to repair any broken links. Now the recovered data is even better than it was before the crash!”

R3 Data Recovery 5 star review on 16th March 2016

Helpful Report

Hi Mohammed, This is one of those cases which shows how reliable hard drives are. This 20GB Seagate ST320414A had been working 7 days per week for over 10 years until a power outage. Whilst a power outage would likely affect any storage device including an equivalent sized SSD - solid state memory has yet to prove itself able to not only survive long term intensive read writes, but also are generally more likely to be corrupted or unrecoverable when affected by power surges.

“Very swift, helpful and successful”

Helpful Report

Hi Pauline, this was indeed an interesting case, your particular Seagate ST31000528AS 1TB had degraded and despite best efforts to recover all sectors belonging to the data area some data was unrecovered but it was still 99.91% of the 336.2GB of data that was recovered. This saved the need to do a rebuild as originally envisaged and saved you any unnecessary cost.

“The guys are extremely knowledgeable and really great communication. Would use again.”

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“R3 data recovery were excellent, they managed to recover almost all my files and were quick and communicative. Many thanks”

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“Quick and professional service - a life saver for me!”

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“I was shattered when I realized that I could not access my data that I had saved on an external hard drive.I felt it was safe there, but it seemed when it was unable to be accessed due to a malfunction of the hard drive and my local computer expert could not help, it was almost the end of the world.-- but this organisation came to the rescue with an almost painless solution and quickly recovered everything for me.. expensive yes !¬ 0 but at least I now have all my data back with me -- so thank you”

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“Excellent fast service would recommend to anyone”

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“After 2 months & at least 4 discs some in the wrong format (apple) I finally received most of my data albeit often with files multiplied. I was finally rescued by Martin to whom l am grateful.Telephone communication is difficult unless you are initiating business though Emails are usually returned reasonably quickly.”

Helpful Report

Dear Hugh Whilst we accept the process was lengthy, it was in part due to your changing your mind about the file format required for the recovered data. Your drive failed during an upgrade from Windows 8 to Windows 10. You actually sent in 2 drives one Western Digital m/n WD30EZRS-11J99B1 Capacity 3TB , the other Hitachi m/n HTS725050A9A364, 500GB drive. After recovery you required the return drive data to be formatted for use with a MAC, this is where our processing of your case ran into a communications issue during the August Holidays and the recovered data had already been returned formatted for Windows NTFS which is how it came in. Once we understood that you were having problems reading Windows formatted drives on your replacement MAC system we were able to sort out the formatting of the drive. We have to take full responsibility for the communication issues and not realising that you were changing your operating system because you had lost faith in Windows. However it must be stated that MAC system drives fail more regularly than Windows drives especially in iMac systems and for the same reasons they do in Windows systems, Media degradation, power fluctuations, firmware issues and user interferences, so when making a judgement about any product or service, manufacturer or operating system it should be made in light of all the facts. Andy R3 Data Recovery

R3 Data Recovery is rated 4.7 based on 589 reviews