R3 Data Recovery Reviews

4.7 Rating 534 Reviews
94 %
of reviewers recommend R3 Data Recovery
4.7
Based on 534 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About R3 Data Recovery:

R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

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Phone:

0800 999 3282

Email:

andy@r3datarecovery.com

Location:

Security House Royds Mill Windsor St

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STOP LOOKING!!! R3 IS THE ONLY DATA RECOVERY SERVICE YOU CAN TRUST! Victim of Fields? I contacted Data Recovery Solutions first - they sound good and offer free collection, testing, etc., etc. and appear to have good customer service, however, luckily since I research everything to death, I saw the pattern in their Trust Pilot reviews and came across R3 Data Recovery (who can actually help you get money back from these fraudsters) - I have had a memory card reported as unrecoverable by a Fields’ subsidiary in the past, magically after paying the full amount requested! - They also tell you they can dispose of it for free which I stupidly agreed to - Should have sent it to Andy and his team but that’s not the point of this review. Drive Failure: I had an Apple Time Capsule 3 TB drive fail after about 7 years of it sitting in the corner. Tick, tick, tick, nothing. I changed it from a backup drive to a storage device recently when my MacBook Pro was full i.e. no backup of the Time Capsule drive. I was video editing a huge, expensive project i.e. the full 3 TB drive - sod's law for it to fail when it did. Andy and his team had my drive collected from another country (2,500 miles from the UK) and shipped to his lab in the UK, located on a secure site, so you can have full confidence your data will remain confidential. You’re an idiot! At this point you need to stop and admit something - you are an idiot. You did not back up your data and it is nobody’s fault except your own. If you cannot admit that then don’t bother trying to waste everybody’s time - This is a professional service, you get what you pay for! I have since bought a personal NAS system to backup all my devices at home to avoid such situations in the future. Rinse yourself of all your emotions to productively move forward - it is not R3’s fault (I also went through these emotions). Professional Service: You rarely meet people in life who are so technically knowledgable and a pleasure to deal with. Andy is one of these gems - I actually can’t wait to have the opportunity to visit his lab in person next time I am in the UK. I have a very strong technical background and grilled Andy on the phone for at least 1 hour before I fully understood every single option and the full process. These guys are nothing short of wizards, this is the most advanced, professional technology company I have ever seen in the UK. It is nice to know such companies actually still exist! Outcome: Read more on the website of the process - the drives have to be matched like for like. My first rebuild destroyed the donor heads due to the scratch on the platters (interestingly the heads can dive into the platters on power loss, something which happens every week where I live - the NAS will be supplied from a UPS - thanks for the advice Andy!). The file list I received had 10’s of thousands of fragments, however, I could see the main file structure of my drive i.e. proof these guys had actually done something and not just asked for money like other companies without ever plugging it in. It took a second, targeted rebuild where Andy’s team really cranked up the wizardry, they switch off the heads from the sound platters (x 4 in my case) that were fully recovered in the first rebuild and targeted the damaged platters (x 2 in my case). By doing this, they can sweep the data on each side of the scratch to avoid damaging the new heads. Their custom software rebuilds the full image. The scratch made it impossible to get 100% of the data however Andy’s team recovered every single video file (some of these files are >100 GB each!) and had only one file which was missing a tiny amount of information that affected a few frames in the video file i.e recovered 99.99% of the data - the file plays! I can edit out the damaged frames). I am seriously impressed that they managed to do this!!! Cost? I wanted to post the cost of my recovery but it does not mean anything. The real question is - what is your data worth? A dead drive backed up elsewhere - bin it. Kids' childhood memories - priceless. What you have to bear in mind is that you are paying for the best data recovery service in the world. If your data is priceless, then be prepared to pay for forensic level service. This is where the people who can’t accept that they are idiots start to create problems. Conclusion: The ONLY company I will use and recommend to friends and employers for data recovery. Recovered every single file in my project. I can now continue editing my full project without any loss except a few frames in one video file (compare that result to Fields saying that they cannot recover any data at all after taking your hard-earned cash! - If you are a victim, Andy can not only recover your data but also your cash). If you are very knowledgeable / IT-based, don’t hesitate to get the level of confidence you need from Andy directly, an absolute gem of a guy and why I took so long to write this review. If you are an idiot and cannot accept responsibility for anything, then don’t bother contacting R3 - create your problems elsewhere. If you are ready to proceed, seriously consider what your data is really worth to you and how much you are willing to pay for the best, forensic-level service in the world. I seriously recommend R3 to anyone or any company who needs help and is realistic with the cost of their data. Disclaimer: Each case is individual. I assumed my drive would be fixed in one rebuild i.e. head failure only and did not expect any scratched platters - not all drives will be scratched for example. It took 2 rebuilds in the end but some cases can take more depending on the nature of the damage. Andy and his team will be able to develop a quote after analysing the drive in the lab.
R3 Data Recovery 5 star review on 16th January 2022
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(International) -
Many thanks for the review. The Seagate 3TB ST3000DM001 had suffered multiple power disconnects whilst in use in a country with an irregular power supply distribution system that added up to two surfaces out of the 6 sufficiently scratched to cause the first donor heads to fail. Although the first rebuild was technically successful in that it enabled the file system to be saved and reading of 4 of the surfaces, it was anticipated that it could take up to 2 additional donors and rebuilds to get a full recovery. One of the issues was that there were only 92 files in total accounting for around 75% of the capacity of the drive. ****************************************************************************** Folders - 43 Files - 92 ( 2147.05 Gb) Normal Files - 91 Problem Files - 1 ****************************************************************************** The recovery of all files needed was made more difficult by their size and the scratches affecting some sectors belonging to most of the files, by careful control of an additional donor it was possible to get all sectors needed except the few that had been rendered unrecoverable by the most severe scratches. Whilst a third rebuild was discussed R3 engineers were able to achieve the fullest possible recovery without the need of spending any more than was necessary. It was interesting to hear your experince of Fields Data Recovery / Data Recovery Services aka Data Recovery Specialists all are fronts for Fields Associates who have a history of fake reviews, hacked reviewer accounts, fake review websites and a fake comparison website. Read more on the data recovery blog that has helped many who have been prevented from leaving their reviews for Fields Data Recovery on Trustpilot www.data-recovery-blog.com
Quick & efficient service. A little pricy but well worth it!!
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Upon my first contact with the team at R3, they were helpful, informative and professional. I couldn't have asked for a more efficient and secure service. Any question I asked was responded to promptly and with due care and attention. I wouldn't hesitate in recommending their service and thank them immensely for the recovery they provided for me. My documents were/are so incredibly important to me and R3 Data Recovery managed to get the vast majority back for me. The email they sent outlining all they had recovered allowed me to breathe a huge sigh of relief. Thank you so much!
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The service was amazing. They collected my hard drive.. responded within a few hours for any queries. Very knowledgeable and guided me with the process and sent back the drive with data as soon as they had retrieved it. My hard drive had photos of my children from when they were born and was extremely sentimental. I would recommend R3 to anyone in my situation. Taking this opportunity to give my heartfelt thanks to R3 and the team members.
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R3 data recovery was recommended to me after I had a major problem with data lost on a discarded hard drive. I had not backed up any of my data. R3 recovered data I needed and could not possibly have recovered without them.
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Amazing Service, spoke to the MD. He explained the process involved with the data recovery. Certainly much cheaper than other data recovery services I have used in the past and customer service is far better. The turnaround was quick too. I highly recommend R3 Data Recovery
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Great service. Picked up same day. Didn’t get my videos but got most of my photos. Thanks
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Couldnt have asked for more support
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Really helpful, clear pricing and great turnaround speed. Thank you to Andy and the team
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Superb service from R3 Data Recovery. Having stupidly deleted an external drive of all my files I called and Andy was of invaluable help. He went through different options and advised me on the one that would probably be the best for the issue I had. 24 hours later I have all of my data back where it should be. Cannot recommend highly enough.
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Excellent Service all files recovered,couldn`t have asked for more.
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(Ellesmere Port Data Recovery) -
Worked hard in recovering my important date
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R3 Data Recovery literally saved me. All data lost, and my current IT company couldn't help. They put me in contact with R3 Data Recovery, the next day they sent for the drive, and it took around 1 week to recover everything. They then sent it straight back and everything/all files was exactly how I had them before I had lost them. HUGE Relief, and extremely lovely friendly staff that put me at ease. DEFINIETLY recommend!!
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Quick and easy process. very professional and all data was succesfully recovered from my device.
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R3 were not only very knowledgable about Data Recovery; they also had very good customer service, giving us regular updates about the progress and 'holding our hands' through what could have been a very stressful time for our business.
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Data Recovery have been amazing recovering all my files!! They have also been so professional from the first time I contacted them until the end of the process when I got all my files back!!! I strongly recommend them, they definitely know all about how to recover files from a faulty hard drive!!
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Just a message to say thank you so much for all the help you and your team have done to recover the photos from my wife's Corrupted sd card. She is so happy they're not lost forever. From start to finish your service has been 5stars
R3 Data Recovery 5 star review on 1st February 2022
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(Huntingdon Data Recovery) -
Many thanks for taking the time to leave a review Andrew. The Sandisk UltraPlus micro sd card had developed 800 uncorrectable bad sectors out of about 1 million slow reading. This meant a good recovery of 31 million sectors in total. This gave a 99% plus data quality recovery of 7.6GB. We do our best to reunite our clients with their precious data whatever the storage or file type. Andy and the team at R3 Data Recovery R3build ✅R3cover❎ Restore✅ 🌎 www.R3datarecovery.com ☎️ 0800 999 3282
Very fast and efficient. All data recovered and great at keeping in touch throughout the recovery.
R3 Data Recovery 5 star review on 25th January 2022
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(ASHTON UNDER LYNE Data Recovery) -
Thank you for your review Sapna Your Seagate portable drive from 2014 was a Samsung ST1000LM024 sometimes referred to as a Samgate because it was made during the period when Seagate took over the Samsung hard drive manufacturing business. In this case the drive was confirmed on arrival to be OK, only the USB connection had worn out. R3 provided a safe data transfer recovery for £129+vat plus the cost of a new password-protected drive for the recovered data. "External hard drive port seems broken. Foil part all crumpled inside. Not reading on laptop or computer"
Fantastic service and could not be more pleased with the results. They managed to recover precious photos of my son from my phone which I thought were lost forever. Could not be happier!
R3 Data Recovery 5 star review on 24th January 2022
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(Apple Data Recovery Taunton) -
Hi Jessica Thank you for your review of R3 Data Recovery. It was good to be of service and return your precious photos. Andy and the Team at R3 When data is important 👇 🌎www.r3datarecovery.com ☎️0800 999 3282 "I am sending in my iPhone 8 for data recovery (I don’t need the actual phone back). I stupidly didn’t pay extra for iCloud storage for the last two years and was using Google photos to save all my photos. I got an upgrade to an iPhone 12 via EE just before Christmas and realised when I put my sim in the new phone that my photos hadn’t been uploading correctly. I purchased more iCloud storage and attempted to back up all my data onto iCloud from my iPhone 8 so I could transfer it successfully to my new phone. It was at this point the iPhone 8 stopped working and has just been showing a blank screen with the apple icon. I have not seen any error messages and although the phone I am sending in has a cracked screen, this has never stopped the phone from working before (the screen has been broken for about 3 months). All I am really hoping you can get back is all my photos - I don’t really care about any of the other data as I have restored all my old apps on my new phone. My son is almost 3 and I have essentially lost 2 years worth of photos of him so really hoping you can help and restore every photo and video saved on the phone."
Good service. Everything was fully explained throughout the process and any queries I had were promptly answered.
R3 Data Recovery 5 star review on 24th January 2022
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(Kilmarnock Data Recovery) -
Hi Alan Thank you for leaving your review of your experience of Team R3 Data Recovery. The Dropped portable Western Digital hard disk drive was collected from Kilmarnock and brought to Security House for data recovery, once rebuilt and the data safely recovered it was transferred to a new portable drive. This was a particularly difficult case which are often declared unrecoverable. ******************************************* Folders - 22179 Files - 60379 ( 926.36 Gb) Normal Files - 57480 Problem Files - 2899 ****************************************** The problem files are ones affected by the scratches that could not be fully read but we separate them out to make it easier to locate and test them. If the data is important 👇 🌎www.r3datarecovery.com ☎️0800 999 3282
Great communication and swift service. Successfully recovered important mobile phone data for me. Thanks!
R3 Data Recovery 5 star review on 24th January 2022
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(STOKE ON TRENT Mobile Phone Repair) -
Thank you for the review Grant Glad we could help. The dropped Samsung Galaxy Note4 Mobile Phone had a smashed screen and other damage which prevented data transfer. R3 Engineers made temporary repairs and sent the data back by secure download. Andy Butler Operations Manager R3 Data Recovery 🌎 www.R3datarecovery.com ☎️ 0800 999 3282
Data Recovery Stoke on Trent 01782 908282
R3 Data Recovery is rated 4.74 based on 534 reviews