R3 Data Recovery Reviews

4.70 Rating 360 Reviews
93% of reviewers recommend R3 Data Recovery

About R3 Data Recovery : R3 Data Recovery is one of the best teams of data recovery engineers ever assembled in the UK. Security House is one of the few full data and disaster recovery labs in the UK accessible to all who need a high success rate reliable data recovery service from industry leading DR engineers at an affordable cost.

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Phone:
0800 999 3282

Email:
andy@r3datarecovery.com

Location:
Security House Royds Mill Windsor St

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Own Driver
on-time delivery
100%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
5
Paul B
"My laptop hard disc died on Tuesday morning. Having never really bothered with backing up (I know) I went into a flat panic as my small business data and personal stuff was all lost. Along with a more computer literate friend we found R3 Data Recovery via google and the reviews helped me decide to give them a try. Well I am really glad that I did. I delivered the faulty disc personally on Wednesday afternoon and having paid for the emergency service my recovered data was ready for me to pick up on Thursday morning. 100% recovery of all data, business related and photos and other personal stuff that could have been lost forever. Will my point of contact was great explaining the process and costs involved. I cannot recommend highly enough. I have now restored all my data and set up a back regime. Thank you R3 Data Recovery"
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5
Morgan Burns
"We had a drive fail due to a power supply burning out the PCB. I filled out the web form and within 30 minutes an agent for R3 was on the phone. Will sent me a quote and within the same day I had a label for UPS. On the Friday, UPS collected my failed hard drive and on the Monday I recieved several emails keeping me up to date on how my failed drive was. On the Tuesday I recieved a list of data that R3 had managed to recover. I paid the invoice on Tuesday and my return media drive was back with me on the Wednesday. Honestly, if you have any sort of storage media that needs recovering send it to R3."
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"Able to recover all files from a failed portable hard drive with approx 1.5TB of data. Even the files that were identified as "problems" could be opened. Technical help and support out of hours was excellent. Overall very impressed."
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"I spent some time working out who to send my hd to. Lots of bad reviews for other sites. Was so glad I used R3. Didn't try to push me and get a sale. Kept me up to date with the recovery and recovered 100% of my data. Sent my hd on Tuesday and got it back on an external drive the following Tuesday. Five star service......back up your data though :)"
1 Helpful Report
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"Honestly awesome. I sent them my laptop, the SSD of which was (badly!) corrupted, and they recovered my data super quick. They also separately helped me recover passwords for some digital currency I was holding (free of charge). Super friendly team, very approachable, competitive prices, I would highly recommend them."
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"Andy quick response and recovery of the data and the out of hours service,was excellent. He also gave us assistance over the phone when accessing the recovered data on the new external drive. I would have no hesitation in recommending his data recovery services. Dave Worcester"
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"My laptop hard disc died on Tuesday morning. Having never really bothered with backing up (I know) I went into a flat panic as my small business data and personal stuff was all lost. Along with a more computer literate friend we found R3 Data Recovery via google and the reviews helped me decide to give them a try. Well I am really glad that I did. I delivered the faulty disc personally on Wednesday afternoon and having paid for the emergency service my recovered data was ready for me to pick up on Thursday morning. 100% recovery of all data, business related and photos and other personal stuff that could have been lost forever. Will my point of contact was great explaining the process and costs involved. I cannot recommend highly enough. I have now restored all my data and set up a back regime. Thank you R3 Data Recovery"
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(Leicester) -
Hi Paul

Thank you for the review and the positive feedback.

After your initial call at 9:36am you made good time and arrived 2 hours later

The recovered data was technically ready for collection at 4:30pm later that day

21/08/2019 16:25:44 - File listing has completed for this job (R3-106347):
Saved to: FilelistR3-106347.html
Recovery percentage = 99.64%
23075 files in 3412 folders. Total rec size: 144.02 (GB).
Recovered BS in the MFT area.

Bad sectors on any storage device including servers and cloud based storage can affect the backing up progress. In this case it was the master file table affected.

Fortunately most storage devices are fully recoverable relatively quickly and efficiently providing they are not interfered with prior to arrival.

Glad we could help and that you were reunited with your data within 24hrs of dropping off.

Andy and the Team at R3 Data Recovery
"In depth knowledge of data recovery and technical competence of the highest calibre. Personal support by all members of the team was outstanding - patient, considerate and highly inter-active. I have been an anomaly as a small private customer with an urgent issue, but have received service of exceptional quality. As a former CEO of a $ 1 billion global business, I would not hesitate to recommend R3 Data Recovery to my business colleagues at the highest level."
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(Switzerland) -
"5 stars is not enough for R3 Data Recovery, Andy and his amazing team have helped me more than once and he's the only person I will call when I have a problem with data. It's very rare these days to find a company that actually puts me first as a client, it's very evident the passion and care they take in helping their clients which goes over and above the just making money. Thank you R3 Data so much for your help!! Best in the business!!"
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"Professional and walked me through the entire process, would recommend them."
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"My back up USB with all of my university work broke 2 days before my deadline. R3 booked me in the same day and had retrieved all of my data off the broke USB within 20 minutes of arrival. Cannot recommend them enough. Brilliant service"
1 Helpful Report
"The shame about this review is that we can't offer a 10 star! R3D are simply superb, honest, trustworthy, reliable, understanding, patient and bloody good at what they do! We'd looked around and tried a few options to recover some hugely valuable content and are delighted with the service we received from the team - thanks MW! So if you get yourself in a situation where you need a recovery service, our view is don't hesitate speak with R3D immediately, they won't let you down. J&L Surrey"
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"Amazing and fast service. I broke my memory stick by leaving it in my laptop on Friday and after toying with the idea of trying to solder the points back together myself I thought it would be best to get experts on the case. After many tears I found Andy and he reassured me that the data was probably safe and that if anyone could retrieve it he could. 48 hours later I have my data back and seriously could not be happier. I’m going to make sure I back up from now on and I won’t be leaving the stick in the USB port again that’s for sure. Thanks so much Andy and R3 Data Recovery. I’m so relieved!"
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"My PC Hard drive died. When I found out that my back-up was compromised as well, I looked for help. R3 had the best reviews and I'm adding to that score. Like another reviewer, I dealt with Will Adgie who was brilliant. Excellent service, very efficient and a quick response to all my questions. More importantly R3 seem to have got back pretty much all of my missing data, photos, music. Would certainly recommend to anyone who needs this service."
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"I contacted R3 after my iPhone switched off and wouldn't turn back on. i originally went to the apple store and was told they cant fix it without wiping everything off, i didn't have it backed up and had photos on there that i could not loose. After contacting R3 they collected my phone the next day. It didn't take long for them to contact me letting me know they managed to recover the data, i payed and they sent my phone back with a memory stick that had all my photos on it. when the phone arrived back it was in the same condition and all the data was still on the phone as it was before it broke. the guys are very helpful and i couldn't recommend this company enough. I'm so happy with the service i received and i am over the moon they managed to recover my data after being told by the official apple store that it wasn't possible."
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"Excellent and helpful. Would highly recommend the service"
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"Amazing - friendly and super fast turnaround. Will Adgie saved the day!"
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"Brilliant customer service from the start, R3 we're able to recover all of my files from just a 'dead' samsung motherboard! Very quick and efficient sevice all done within a week with good communication! Some very sentimental files, so glad I chose R3! :)"
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"Absolutely fantastic service from Andy at 8pm on a saturday evening. As it turned out I had made a mistake and managed to find what I thought I had lost, however Andy spent over an hour of his time talking me through everything and forensically searching my drives. Absolute gentleman and I would highly recommend for his knowledge, service and passion about what he does."
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"I rarely leave reviews but having had very recent experience of this company I felt compelled to comment about the extremely professional and efficient service provided by them. A week before my daughter's final year dissertation was due to be submitted her hard drive failed. Our local tech guys did what they could but were unable to retrieve all the required data and recommended this company. From start to finish I found their customer service to be exemplary. Mike organized everything and kept us informed with constant updates. Given the urgency they immediately got to work on receipt of the failed disk.Thankfully , and one much relieved student later, they were able to do the trick. I can't thank them enough and would recommend them to anyone unfortunate enough to find themselves in this situation."
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"I am really happy to write a review about R3 Data REcovery and all the team. I was really desperate when my computer let me down suddenly and without any backup. nobody was able to access my data. I knew them by one of my friends and I found them kind, professional, highly efficient and close to the customer tryiing to do the best and understand the needs of a customer which has potentially lost years and years of data. They have been amazing, I could not recommand anyone else rather than them. I thank yuo all the staff for the great job done."
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"Great customer service, really informative and knowledgeable. I was kept informed throughout the whole process, really happy with the end result!"
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"Great service throughout: clear explanations of what would happen; regular updates on progress; recovering all the data and speedily returning it. The price was very fair - right at thw bottom wnd of thwir quote rangw. My only concern is that the original disks were not returned. I would recommend them wholeheartedly."
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R3 Data Recovery is rated 4.70 based on 360 reviews