Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,240 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bags and purses are fabulous good quality and such a choice of styles”

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Hello Maggie, Thanks for the lovely review, we much appreciate it. Many thanks,

“Excellent service. Fast delivery and received a beautiful purse.”

Helpful Report

Hello, Thanks for the review, we much appreciate you taking the time to review us. We are happy to hear you like your purse. Many thanks,

“My order arrived quickly and I would highly recommend pure luxuries London to anyone.”

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Hello, Thanks for the review, we are glad to hear that your goods arrived quickly. We appreciate you taking the time. Many thanks,

“Lovely handbag very good quality packaged very well,colour nice and a good price will use this again.”

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Hello Sue, Thanks for the 5 star review. We appreciate you taking the time to review us. We are pleased you are happy with your leather handbag. If you require any assistant for future orders please do not hesitate to contact us at info@pureluxuries.com Many thanks,

“Excellent service and product. I ordered leather handbag for xmas present, it arrived in time stated. Lovely quality and reliable and easy ordering system thank you.”

Helpful Report

Hi Linda, Thanks for the 5 star review. We appreciate you taking the time to review us. We are pleased you are happy with your leather handbag and the service you received. If you require any assistant for future orders please do not hesitate to contact us at info@pureluxuries.com Many thanks,

“Great range of procts at very competitive prices, swiftly delivered.”

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Hello David, Thanks for taking the time to review us, we really appreciate it. We are glad you like our products and service provided. Many thanks,

“Beautiful products Excellent service all round”

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Hello Brenda, Thanks for your 5 star review. We appreciate you taking the time to review us. Many thanks,

“Good quality and quick delivery.”

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Hi Jessika, We appreciate you taking the time to review us. We are glad to hear the service you received was satisfactory. Many thanks,

“I ordered a selection of handbags just before Christmas as I badly needed a new one but was unsure about the size and style. The bags were delivered very fast during the busy Christmas period. I was able to choose at leisure and arrange a free return for the bags that did not suit me on the day of receipt. I received the refund on the unsuitable bags within a few days.”

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Hello, Thanks for the 5 start review, we appreciate you taking the time to review us with details about our service provided. We are happy to hear this was hassle free for you. If you require any assistant for future orders please do not hesitate to contact us at info@pureluxuries.com Many thanks,

“Lovely leather purses which arrived quickly. Bought as Christmas gifts for Granddaughters who were delighted with gift. Sent one bac which was quickly exchanged. Great service and no problems. Well done”

Helpful Report

Hello, Many thanks for your lovely review. We are glad that we provided you with a satisfactory service. If you require any assistant for future orders please do not hesitate to contact us at info@pureluxuries.com Many thanks,

“Fast delivery and beautiful purse and bag, I would definitely purchase in future”

Helpful Report

Hi Sarah, Thanks for review, we really appreciate it. If you require any assistant for future orders please contact us at info@pureluxuries.com Many thanks,

“Easy, efficient and effective service. Goods as described and would have no hesitation in using again”

Helpful Report

Hello Stella, Thanks for the 5 star review. We appreciate you taking the time to review us. We are very pleased you would use us again. If you require any assistant for future orders please do not hesitate to contact us at info@pureluxuries.com Many thanks,

“Received someone else’s order and still waiting for refund on my order which was in December.”

Helpful Report

Hello Marlene, Thanks for the review. We are very sorry for the inconvenience this caused, we do make mistakes from time to time, we have tried to rectify this for you. We had only just received the parcel last week, refunds usually take 2-5 working days to return to your bank account due to bank protocol. Many thanks,

“Product (wallet) arrived when stated on website, good quality. It was a style I had been unable to find in a shop. Good price and service. I would buy from this site again”

Helpful Report

Hello Pamela, Thanks for your review. We very happy we could provide you with a wallet design you couldn't find in the shops. We appreciate you taking the time to review us. Many thanks,

“My son was very happy with his new wallet. Thank you!”

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“Very pleased with my purchase, lovely leather and great price.”

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“Excellent service and quailty”

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“The product itself was of good quality but the personalisation left a lost to be desired. It offered 4 letters but because the name had a double Z in it they were unable to accommodate. Also it was very small and on the top of the washbag as appose to the front.”

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“Love this company and their products.Great value, superb quality products, rapid delivery who could ask for more. If you're looking for a quality leather item at a good price look no further than Pure Luxuries London”

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“Beautiful handbag- was a gift and she was very very happy with it!”

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Pure Luxuries London is rated 4.9 based on 6,240 reviews