Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,306 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality goods at affordable prices.i bought a leather bag and am truly delighted with it, bought on line and it arrived very quickly. Would certainly recommend and would use again .”

Helpful Report

Hi Chris, Thank you for your review. We really appreciate you taking time. Many thanks,

“My sister was thrilled with the bag I bought for her birthday. Ordering and delivery were quick and easy. My only dissapointment was the packaging it arrived in, it just didn't match up with the quality and price of the product. Something a bit more "luxury" and eco friendly would be a great improvement.”

Helpful Report

Hello Laura, Thank you for your review and feedback. We are glad to hear your sister was thrilled. We are working currently on our eco packaging service - which should be with us this year. Many thanks,

“Fab products, would definitely recommend”

Helpful Report

Hi Fleur, Thank you for your review :) Many thanks,

“I was over the.moon with my purchase the quality and value was great I will certainly be going back for some more colours and sytles. The delivery was very speedy. Well done”

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Hello, Thank you for your lovely review. We are glad to hear you liked our service. Much appreciated. Many thanks,

“Lovely leather purse.I would recommend pure luxuries to friends-family.”

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Hello, Thank you for your review :) Many thanks,

“very poor quality, especially for the prices they charge!”

Helpful Report

Hello, We are very sorry you have experienced such poor quality, please can you inform us of your order number so we can look into it for you. Alternatively you can contact us at info@pureluxuries.com so we can take a look into this further. Many thanks,

“very poor quality, especially for the prices!”

Helpful Report

Hello, We are very sorry to hear this, please can we have your order number so we can look into this. Alternatively you can contact us at info@pureluxuries.com so we can take a look into this further. Many thanks,

“Excellent service, fast delivery, beautifully packaged and a fabulous bag.”

Helpful Report

Hello, Thank you for your review, we really appreciate your feedback :)

“A very beautiful bag! Wich will really enjoy using! Lovely quality. Thank you”

Helpful Report

Hello Sally, We are happy to hear you like your bag :) Thanks for the feedback

“Beautifully packaged, quick to arrive, recieved big thumbs up!”

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Thanks for the lovely review Jon, we hope you like your purchase :)

“Beautiful quality bag, soft leather which is gorgeous. Love the colour too”

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Thank you for the review - we really appreciate the feedback :)

“Delivered quickly , good price for a wallet that seems good quality. Brought as a gift, and recipient was delighted.”

Helpful Report

Hello, Thank you for your review. We really appreciate the feedback. Many thanks,

“Good looking bag with quality leather. Delivered promptly”

Helpful Report

Hello Ian, Thank you for taking the time to review us, we appreciate the review :)

“We loved them. Very good thank you. And came very. Quick”

Helpful Report

Hello Julie, Thanks for your lovely review and for taking the time to review us. Many thanks,

“Fast and reliable service. Good choice of products..”

Helpful Report

Hi Iris, We appreciate you taking the time to review us. Glad you liked our service. Many thanks,

“Lovely products and superb customer service, thank you!”

Helpful Report

Hello and thank you for reviewing us, we appreciate you taking the time. Hope you like your products :)

“Wallet purchased was as described and arrived promptly.”

Helpful Report

Hello, Very glad to hear you liked your wallet and was as described. Thank you for your 5 star review we appreciate you taking the time. Many thanks,

“First class service, the lovely bag i ordered arrived very quickly”

Helpful Report

Thank you for your lovely review Jeanette, we really appreciate it

“Top quality goods delivered with good strong packaging and an efficient delivery service. I would definitely recommend this company.”

Helpful Report

Thanks for you recommendation. We appreciate your kind words and our service

“I have ordered from Pure Luxuries several times before and on this occasion it was for two gifts for my husband. One of the items had to be returned, a leather belt, as it was too big. Their returns process was hassle free and easy which for me makes online shopping much easier. They refunded the item with no problems. The quality of their items on this occasion was good quality and my husband was very happy with the item we kept, being a leather wallet. I have in the past ordered a crossover bag and matching purse and came across an issue as the measurements displayed on the website were incorrect and the purse didn’t not fit into the bag so I had to go with different style of purse although I managed to get them in the same colour leather so they match very well. Overall their returns process is hassle free. What I really liked about it is that you are able to choose a replacement if you wish so this saves having to wait for a refund and then re ordering a replacement as a separate order which is also easy to follow.”

Helpful Report

Hello and thank you for your review. We are glad to hear that the returns process was hassle free for you. We really appreciate your feedback. Thanks again, we hope you are now happy with your purchases. Many thanks

Pure Luxuries London is rated 4.9 based on 6,306 reviews