Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,306 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a gift for my husband. It wasn't quite what he wanted so I returned it and ordered a second one. This time he was delighted. The service I received from the company could not be faulted. Both items were delivered very quickly indeed. I did spot a slight error in their calculation of the final amount that I owed but I could see it was an easy slip and when I queried it an adjustment was made immediately. The payments were handled efficiently through PayPal.”

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“My goods were delivered as stated on confirmation email , the handbag was of very good quality but it was too small as I wanted it as a travel bag , my refund was paid back very quickly , although I did not keep the handbag I have already seen another one that I am going to add to my Christmas list , I love your site and visit it on a regular basis thank you for providing a very good service”

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“Excellent products, and extremely speedy delivery”

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“Great website, clear and easy to use. The product is beautiful and the gift packaging is the perfect finishing touch - cannot wait to give it to my partner for his birthday!”

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“Quick efficient service, web pages easy to navigate, keep you updated on the timeline of parcel. I would definitely use this company again.”

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“Great website fast prompt service”

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“Very pleased with my recent purchase of an across body brown leather bag. It was £69 cheaper than the exact same bag on the Debenhams website! Nice speedy delivery as well.I will definitely be keeping an eye out for more bargains!”

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“Efficient service and delivery, equally quick on refunding following the return of an unwanted item.”

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“Excellent”

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“Thought I was buying qaulity she I bought this ladies purse very disappointed the leather on the back section where the zipped section for your loose change is the leather is very flimsey I would have thought that the leather would have been thicker”

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Good morning, Thank you for your review and feedback, I'm very sorry to hear that you're not pleased with your purse. If you'd like to return the purse to us at no cost to yourself using the pre-paid free returns label, we'll be more than happy to replace or refund as you prefer. Warm regards, Pure Luxuries customer care

“I happened to come across the bag that I wanted on the Pure Luxuries website, and it was on offer at a very competitive price. I purchased the item in the morning, and was absolutely delighted to receive the bag the very next day. It was exactly as described, and had been very well packaged. If my shopping experience is the "standard" that customers get from this company, I have no hesitation in recommending Pure Luxuries to anyone. What wonderful service !”

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“Good service with prompt delivery the goods I ordered were of excellent quality.”

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“Ordering was easy and tracking was straight forward”

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“Submitted several questions which were replied to very quickly. Ordered a bag as a present and was assured that it could be returned (free of charge) if another item was wanted instead, which was excellent. This return service included sale items as well, not something you find very often today. The choice of items and range of prices was very large. I will definitely use this company again.”

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“Very pleased with my recent purchase from Pure Luxuries. The website was easy to navigate and my order arrived promptly. I'm very pleased with my purchase and hope my other half lives his new wallet as much as I do.”

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“I placed my order and delivery was very prompt. Item was well packaged. Handbag is lovely and a beautiful colour. Feels soft to the touch, well made and can be used for any outing - day or night. I would recommend this product and this company.”