Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,306 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, competitive prices, great service.”

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“Very impressed. Ordered a bag which was selling for considerably less than on other sites. Arrived the next day with free delivery. Fantastic service, will certainly use again.”

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“I was impressed with your service and I love my bag , however I've contacted you to ask re the same bag in black as Conkca have advised me that you have some but you haven't replied yet ? ( I can't see it on your website ?). Please advise if you have the Pimlico bag in black as I'd like to order one - thank you”

Helpful Report

Good morning Mrs Dickinson, Thank you for your review and feedback! I'm sorry that you haven't received a reply to your query - unfortunately our offices are closed over the weekend, so our customer care team will only have seen your email this morning. We do stock Conkca's 'Pimlico' bag in black, and our customer care team will be in touch shortly to help. If there's anything else I can do please ask as I'll be happy to help. Warm regards, Pure Luxuries Ltd.

“I am very impressed with the quality of the product ordered. Also the speed which it was delivered from placing the order was fantastic. Would definitely use your company again and would not hesitate to recommend you. Thanks.”

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“very quick service and always high quality products”

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“I was very impressed with the service and product provided by Pure Luxuries. I ordered a handbag (which was significantly cheaper on the Pure Luxuries website than others) late morning and it arrived the following morning. PL kept me infort of the progress of my order by email throughout. Very efficient!”

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“The whole shopping experience was excellent and I am very pleased with the bag I bought. I would definitely recommend and use again.”

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“Good communication , good price, recommended. Thanks.”

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“Am delighted with my purchase - spent ages looking before buying frm Pure Luxuries. Excellent service - my bag arrived the next day. Thank you”

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“Good quality article at a reasonable price. Prompt delivery too, there's nothing not to like!”

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“Very quick in sending product safely, being well packed Product is excellent. A Rowallan wash bag”

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“Quality of the wallet purchased was high and was presented in tasteful gift package. The wallet arrived in days, service and updates were excellent. Great shopping experience, thank you”

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“very pleased with service. goods arrived quickly and well packaged.”

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“I received first class attention and service from Pure Luxuries London. I ordered my bag in the afternoon and received it the next morning. The speed of this company I find is excellent. I certainly would have no problem recommending this company to anyone. Thank you for your fast and efficient service.”

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“The handbag which I ordered was delivered promptly and was well packaged. I am very pleased with my purchase.”

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“Lovely wallet A wee bit expensive but for my son's 18th and he loved it”

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“The product was exactly what I was looking for. Exceeded my expectations by far. High quality product and service and the packaging was superb. Thank-you”

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“Web description/pictures was incorrect so actual received item was looking different to expected. PL dealt with it very professionally and refunded immediately and free returns, so all ended well. Innocent mistake due to arriving stock being a little different to original marketing bumpf. Haven't had any issues in past and usually 5* throughout. Would use them again for sure.”

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“I received my order very promptly but had to return one item . This was very easy to do ( within 7 days of receiving it ) and my £ was returned, without any fuss . Am very happy with Pureluxuries and will buy from them again. Would highly recommend the site .”

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“Have purchased 2 handbags from pure luxuries, fossil and conkca both really excellent quality bags at a great price. Delivery and service exceptional, great website. Wouldn't hesitate to recommend pure luxuries.”

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Pure Luxuries London is rated 4.9 based on 6,306 reviews