Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,306 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Pure Luxuries London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievable customer service and excellent quality of goods. Total efficiency. Shall be buying again in the future.”

Helpful Report

“Hello,i bought men's leather wallet, and really liked the high quality, very good and friendly service, very fast delivery, one day i paid the money, and the other day i got it for free of charge, i thought that this is just the first time in a way that would be buying the next time,but after that i bought a few men leather wallet and several purses for the birthday, and all anniversaries was very happy with my gifts, because wallets and purses, very beautiful, very good and very high quality, and all the goods has been shipped the next day free of charge. Thank you very much for your goods and friendly service and the high quality of the goods. I for all you highly recommend Pure Luxuries and i will recommend to friends. Thank you very much!!! RESPECT!”

Helpful Report

“I ordered a wallet for my fiancé's birthday. Upon arrival, the box was very battered and the wallet had a knick in the leather. I sent an email to Pure Luxuries, which included a picture, and asked for the matter to be resolved somehow, and nearly 2 weeks later, I've still not received a response and my fiancé's birthday has come and gone. There's absolutely no way I'd place an order through this company again, and feel that I've totally wasted my money.”

Helpful Report

Good morning, Thank for you for your review and feedback. First, please let me offer my sincere apologies for this disappointing incident, and I'm very sorry that our customer care team didn't reply to you - I've spoken to them, and unfortunately they didn't receive your email. I've asked them to contact you directly, as we'll be more than happy to help resolve this rare issue to your satisfaction as a matter of priority. If there is anything else I can do please ask as I'll be happy to help. Warm regards, Pure Luxuries Ltd.

“Very pleased with service and quality.”

Helpful Report

“Really satisfied with my purchase, as promised was delivered next day with no posting charges. Definitely shopping again with "Pure Luxuries" very soon.”

Helpful Report

“I bought a lovely bag from here. Very prompt delivery, good service”

Helpful Report

“Excellent service, thanks a lot ! I would highly recommend pure luxuries.”

Helpful Report

“Excellent customer service.Dealing with them was like talking to a friend. I am not computer savvy and had a little problem. I was guided and helped to place my order successfully. Thanks again Pure Luxuries. I will be shopping again. Catherine , NY USA”

Helpful Report

“Fantastic choice of products. I've been trying to find a good quality leather wallet for my husband for a while now, and was very pleased with the choices available and finally found exactly what I was looking for! Postage was amazingly fast - ordered around 3pm and received it the next morning. The quality of the wallet is brilliant - it's gorgeous and exactly what I wanted! Can't recommend you enough!”

Helpful Report

“The leather strap I purchased for my Swatch watch is an excellent product at a very competitive price. More comfortable to wear than the standard Swatch resin strap. It also has an alloy fastener which should last longer than the resin fastener which deteriorates after a couple of years of use. The product was despatch promptly and arrived in good condition.”

Helpful Report

“Unbelievable service!. I placed my order at approx 2.30pm and by 5.30 I already had 3 emails advising of status of order which at this time was ready for collection by courier. My order was delivered to my home the next morning, I could not believe it. I cannot recommend this company highly enough and will certainly be using them again . Well done Pure Luxuries of London keep up the great work. Thank you.”

Helpful Report

“Couldn't believe the service I received, already recommended to a friend and they have purchased already.”

Helpful Report

“quick delivery. beautiful bag. very happy!”

Helpful Report

“This is, in my experience, a very good company to deal with. They have a wide selection of goods, to suit various budgets considering they specialise in high quality items. They respond to queries in a friendly and efficient manner. On one occasion, I had to return an item due to a fault which occurred within the guarantee period and this was dealt with very quickly and to ny complete satisfaction. I thoroughly recommend Pure Luxuries.”

Helpful Report

“Product / Delivery & Customer Service were all very good. Very happy with service and response times. Thank you.”

Helpful Report

“Your service was excellent. The wallet arrived quickly and in good condition, My only criticism is that it is far better than you describe, I have never come across such beautiful leather. Well done. Thank you. Godfrey Marcus”

Helpful Report

“GREAT SERVICE GREAT PRODUCT”

Helpful Report

“Thank you Good products and delivery”

Helpful Report

“Very happy with the quality this is the 3rd wallet I've bought and I'm extremely happy with the service.”

Helpful Report

“A very good quality man bag in smooth luxurious to the touch leather. A good website with plenty of choice. I would unhestatingly recommend examining what the site has to sell and choosing what appeals to you. I am sure you will be happy with both the quality of the product and the price.”

Helpful Report

Pure Luxuries London is rated 4.9 based on 6,306 reviews