Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,306 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, fab company to deal with. Would definitely purchase from them again. ..100% satisfaction”

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“I ordered two bags from Pure Luxuries as I couldn't decide which one I wanted from the photos; they arrived the following day, which was amazing. I returned the bag I didn't want to keep (although I was tempted to keep both as the quality is so good) with free return postage, and I received an email to say they had received the bag and money was soon credited back to my card. A really good shopping experience. Would definitely recommend.”

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“The quality is excellent as was the price. Delivery was also quick.”

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“excellent product very pleased i purchased these emu mittens at such a very good price i received my parcel very quickly so thanks i will be back for more items.”

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“excellent product, just what i wanted and brilianrt service”

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“Excellent service with delivery to France. superb quality goods, my wife loves her bag!”

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“Very prompt service and lovely strap bag. Just what I wanted.”

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“Really cool quirky product. Fantastic delivery time. Smooth as. Give yourselives a pat on the back. Or alternatively hi five each other.”

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“Extremely fast delivery and good return policy. Highly recommended!”

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“I am so grateful to Pure Luxuries online service, I visited lots of large department stores and could not find the purse I was looking for, a high qulality plain leather purse as a special gift. The purse arrived the following day after ordering so very quick, beautifully packaged and as pictured. The chice of purses was excellent.”

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“Item delivered promptly and oh very high quality”

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“Pure Luxuries are amazing! Not only do I love the website and how clear and detailed each photo is, what you see is exactly what you get, all Aunthentic and quality items. Packaging is secure, very high street and classy. My item arrived the following day, I was so very pleased. I keep coming back to see if there's anything else I want to purchase but I am spoilt for choice, I love this website and I would recommend it to anyone. Thank you Pure Luxuries as you have provided me with a permanent website on orders that I will be placing for my partners upcoming birthdays/christmas's and valentines! A++++ Website A++++ Items/Quality A++++ Service A++++ Professionalism ***100/100 PERFECT***”

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“Nice quality products and sent quickly”

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“Excellent service and products. Delivery prompt.”

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“I must say i am bitterly disappointed with the bellroy note sleeve tan leather wallet. I have had the item for 3 months now but it looks like i have had it for over 4years. I liked the idea of slimmer wallets but the wallet only looks good for a few months and for the price tag one would expect that it would not start to fade and get black marks within the first three months of use. I bought the wallet because it looked and good in addition because it was slim. But i was and i am disappointed and would recommend not to buy based upon how it looks online. its misleading.”

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Good morning Allan, Thank you for your review and feedback, I'm very sorry to hear that you're disappointed with your Bellroy wallet. Bellroy's designs are usually made to a very high standard of quality, including naturally veg-tanned leather that will age and change with use (more than other leathers). This is part of the appeal of owning a Bellroy wallet - seeing it change and age through use. If you'd like to email our customer care team at info@pureluxuries.com with your order number and a photo of the wallet, they'll be happy to advise. Regards, Pure Luxuries Ltd.

“Website is easy to use, shows good images and descriptions. Product quality as expected. Our concern was with the carrier used to deliver the goods. Instructions not followed, no knock at the door to deliver item just left on doorstep in full view of passers-by. For this reason overall rating not able to be 'Very Good'”

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Good morning Mrs Cary, Thank you for your review and feedback. I'm very sorry to hear about your experience with the delivery courier, and have raised this rare incident with them. If there's anything we can do please email us at info@pureluxuries.com where our customer care team will be happy to help. Warm regards, Pure Luxuries Ltd

“All positive! Excellent service, and excellent product...delighted with my purchase.”

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“Excellent service and good quality product.”

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“The items ordered were delivered free - the delivery was hassle free arriving as stated. I ordered two items as I could return for free - this gave me the confidence to shop with Pure Luxuries as I knew I could compare the products and return the one I did not want. The refund was dealt with quickly with no fuss. Very good experience”

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“super quick delivery, decent qualuity and excellent value for money! - very very pleased with the service!”

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Pure Luxuries London is rated 4.9 based on 6,306 reviews