Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,203 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the cross body bag. Lovely soft leather, all well finished. I will buy from you again”

Helpful Report

Thank you so much for your kind words! We're delighted to hear that you love the crossbody bag and appreciate the soft leather and quality finish. We look forward to having you shop with us again! Best wishes, Faye

“I ordered the Felicity bag. It arrived quickly and is gorgeous. Beautifully crafted with that signature leather smell. Makes me feel very special for an affordable price.”

Helpful Report

Thank you for your lovely review! We're thrilled to hear that the Felicity bag arrived quickly and that you're enjoying its beautiful craftsmanship and signature leather scent. It's wonderful to know it makes you feel special without breaking the bank. We appreciate your support! Best wishes, Faye

“Had been looking around for a bag for my best friends birthday for a while (with different companies too). I decided to go with Pure Luxuries London and I’m so glad I did. From ordering to delivery I was kept updated. When I opened the delivery bag I could smell the leather. The bag is beautiful, I’m delighted with my purchase.”

Helpful Report

Thank you so much for choosing Pure Luxuries London for your best friend's birthday gift! We're delighted to hear that you had a great experience from ordering to delivery. The smell and quality of genuine leather are indeed special, and we're glad you love the bag. We hope your friend loves it just as much! 😊

“So pleased with my handbag. Exactly as described and so soft. Ordering and delivery excellent. Will definately be ordering another.”

Helpful Report

Hello Denise, Thank you so much for your wonderful review! We're thrilled to hear that you're pleased with your handbag and that it met your expectations. We take pride in our product quality and customer service, so it's great to know you had a positive experience with ordering and delivery. We look forward to serving you again soon! 😊 Many thanks, Faye

“I have purchased 2 bags from here and they are fabulous. The leather is beautifully soft with fantastic colours to choose from. May need to get another one. Delivery was quick.”

Helpful Report

Dear Jane, Thank you so much for your glowing 5-star rating of Pure Luxuries London! We greatly appreciate your kind words and taking the time to share your positive experience. We are delighted to hear that you have purchased two bags from us and find them fabulous. Our team takes great pride in sourcing the finest leather and ensuring that it is beautifully soft, just as you described. It's wonderful to hear that our variety of fantastic colors has caught your eye as well. Your satisfaction means the world to us, and we're thrilled that our quick delivery service met your expectations. Once again, thank you for your support and for considering another purchase with Pure Luxuries London. We look forward to serving you again soon! Best regards, Faye

“I'm so happy with my bag ,so classy ruck sack and plenty of compartment, very stylish, plenty of compliments from workmates and the smell of leather is purely enticing , thank you!!”

Helpful Report

Dear Norma, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We truly appreciate your kind words and are thrilled to hear that you are happy with your bag. We're delighted that the ruck sack is not only classy but also well-equipped with plenty of compartments. It's fantastic to know that it adds a stylish touch to your everyday outfits and that you've received compliments from your workmates. Moreover, we couldn't agree more about the enticing smell of leather. It's something truly special, isn't it? Once again, thank you for your support and appreciation. We're honored to have you as a satisfied customer. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Faye

“Really nice quality stylish leather bags. Such a great price. Will be buying more and would recommend to anyone.”

Helpful Report

Hello Bev, Thank you for your review, we really appreciate your support. Amazing to hear that you will be buying more from us and recommend to people. Many thanks, Faye

“Fantastic service fantastic bags”

Helpful Report

Hello Lisa, Thank you for your review, lovely to hear that our service was fantastic and our products are too :) Warm regards, Faye

“My bag is lovely really pleased with it”

Helpful Report

Hi Susan, Thank you very much for your review, we really appreciate your kind words. Many thanks, Faye

“I have had a few bags from this company & been very happy with them, had comments from a number of people. The bags I’ve purchased are very well made, love the colours & the prices are great. I would recommend”

Helpful Report

Dear June, Thank you so much for your fantastic 5-star rating of Pure Luxuries London! We truly appreciate your kind words and continued support. We're delighted to hear that you have been satisfied with our bags, and it's even better to know that you've received compliments from others. We take great pride in crafting well-made products with beautiful colors, and we always strive to offer competitive prices. Your recommendation means the world to us! We look forward to providing you with more exceptional products in the future. Best regards, Faye

“Bag arrived very quickly - just lovely - exactly as described Thank you so much Sue Knight”

Helpful Report

Hi Sue, Thank you for review, were happy to hear that your bag arrived quickly. We appreciate your support for us :) - Thanks, Faye

“Fab leather tote bag… amazing sale price.”

Helpful Report

Dear Ceri, Thank you so much for giving Pure Luxuries London a 5-star rating! We truly appreciate your kind words and are delighted to hear that you had such a wonderful experience with us. We're thrilled that you love our products, and we couldn't agree more with your sentiment about our fab leather tote bag. It's a real showstopper! The fact that you managed to snag it at an amazing sale price makes it even better. Thank you once again for choosing Pure Luxuries London, and we look forward to assisting you with any future purchases! Warm regards, Faye

“I ordered 3 purses in your sale for presents, they were at a very good price and arrived on time as advised. I am very very happy with the colour, quality and style of the purses. Which I must say are as good as the bags I have previously purchased”

Helpful Report

Dear Christine, Thank you so much for awarding Pure Luxuries London with a stellar 5-star rating! We truly appreciate your support and kind words. We are thrilled to hear that you are extremely satisfied with your recent purchase from our sale. It brings us great joy to know that our purses not only met but exceeded your expectations in terms of colour, quality, and style. We take tremendous pride in maintaining the same level of excellence that you have experienced with our bags in the past. Furthermore, we are delighted to hear that your order arrived promptly as advised. Ensuring a timely delivery is a top priority for us, as we understand the importance of receiving your items on time. Once again, thank you for choosing Pure Luxuries London, and we hope to serve you again in the future. Should you require any further assistance, please do not hesitate to reach out to us. Warmest regards, Faye

“Very nice navy blue belt, good quality, had already purchased a black one and was very happy with, so ordered blue one. Very nicely packed and quick delivery very pleased with everything.”

Helpful Report

Dear Sylvia, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We truly appreciate your kind words and are thrilled to hear that you loved our very nice navy blue belt. It's great to know that you found it to be of good quality, and we are honored that you chose to purchase both a black and blue one from us. We're also pleased to hear that you were impressed with how nicely our products are packed and the quick delivery service we provided. Customer satisfaction is extremely important to us, and it's delightful to know that you are pleased with everything. Once again, thank you for your support and for sharing your positive experience with us. We look forward to serving you again in the future! Warm regards, Faye Pure Luxuries London Customer Support

“Amazing service and quality.”

Helpful Report

Hi Margaret, Thank you for review, we love to hear that you think our service is amazing. Best regards, Faye

“I have bought several bags for myself, family and friends from Pure Luxuries. The quality and price are excellent.”

Helpful Report

Dear Wendy, Thank you so much for your wonderful 5-star rating of Pure Luxuries London! We truly appreciate your support and are thrilled to hear that you have had such a great experience with us. We're delighted to be your go-to destination for luxury bags, and it means the world to us that you've chosen Pure Luxuries for yourself, your family, and friends. Your trust in our brand and products is incredibly valued. We take great pride in offering high-quality items at attractive prices, and it is rewarding to hear that our commitment to excellence resonates with you. We will continue striving to deliver exceptional products and customer service, ensuring that you and your loved ones always have access to the best. Once again, thank you for your kind words and for being a fantastic patron of Pure Luxuries London. We look forward to serving you again in the future. Best regards, Faye

“I love the quality of your bags and they are good value ,but unfortunately I returned the last one I ordered as I already had one a similar colour,I thought orchid would be a red not fucshia.”

Helpful Report

Dear Kathleen, Thank you so much for your fabulous 5-star rating of Pure Luxuries London! We are thrilled to hear that you love the quality of our bags and find them to be great value. Your support means the world to us! We're sorry to hear about the inconvenience you faced with the color of the bag you last ordered. We understand how frustrating it can be when expectations don't align. Please know that we take your feedback seriously and will strive to improve our product descriptions to avoid any confusion in the future. Once again, thank you for your amazing rating and for being a valued customer. We truly appreciate your support! Warm regards, Faye

“Love this bag thank you”

Helpful Report

Hi Valerie, Thank you for your review and kind words. We appreciate you purchasing from us :) Best regards, Faye

“Very fast free delivery from Pure Luxuries, absolutely love my bag. Ordered earrings last year and they’re beautiful, best thing about both are that I got them on clearance too. Thank you all”

Helpful Report

Thank you so much for your wonderful review! We're thrilled to hear that you love your bag and earrings. It's great to know that our fast free delivery and clearance deals made your shopping experience even better. We appreciate your support and look forward to serving you again!

“The handbag and purse that have delivered are gorgeous”

Helpful Report

Hi Kay, Thank you for your review and lovely words. We are happy that you love your purchases from us. Thanks, Faye

Pure Luxuries London is rated 4.9 based on 6,203 reviews