Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,266 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

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“I bought a tote bag, RFID purse and RFID wallet (gift). They arrived promptly and I'm very happy with the quality. I would highly recommend Pure Luxuries”

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“Love man bag value for your money. I got a BARGAIN”

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“I found this company to be efficient and products good quality.”

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“I first received the wrong colour bag but this was easily returned and exchanged for the correct colour. I have found my bag to be most satisfactory for my needs and would recommend it to anyone for style and value.”

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“nice quality product and at a very nice (sale) price. Rapid delivery , in short all good”

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“Purse arrived quickly and was just as described. This was an excellent transaction.”

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“Nice purse, quick delivery, price excellent. What’s not to like.”

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“Generally pleased with my purchase, measurements of bag were way off those advertised. The bag was much bigger in all dimensions. However, good bag at a great price. Delivery was very, very quick and the packaging was all paper and protected the leather well. I would use this company again.”

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“Colour a little different to our expectations. Service as stated on website.”

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Hello and thank you for your review. We are sorry to hear the colour of your product differed from your expectations. If the purchase was a leather product, the tanning process does sometimes result in some variations of colour and tone. We try to ensure the photographs on our site represent the colours of our products as accurately as possible. If, however, you are not happy with the colour, you can of course return the item for free. Please contact info@pureluxuries.com for more information. Kind regards Pure Luxuries Customer Care

“All excellent”

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“I have recently purchased a beautiful soft leather handbag from Pure Luxuries and I am very pleased with it. It is very roomy and exactly as described.”

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“Lovely bag would buy again”

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“What a brilliant buy! Brought a weekend bag for my boyfriends birthday. I wanted something special that would last. This bag didn't disappoint - excellent quality and a classic style. Fast delivery and carefully packaged too. Thank you.”

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“Found this website by chance. What a hidden gem. Got a fabulous leather bag for a shockingly good price They are my go-to for all bags and wallets going forward. Speedy service, use of credible delivery service with tracking.”

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“Good product and good service.”

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“My purse arrived quickly but unfortunately the zip was faulty. Returned for full refund which was processed quickly. Customer service good but product a little below standard.”

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Thank you very much for your review. We are very sorry that the product ordered had a fault. The vast majority of our products arrive fault free, but unfortunately some manufacturing faults do affect products after purchase. We do hope you consider ordering from us in the future. Warm regards Pure Luxuries Customer Care

“This is a great company with excellent products I highly recommend them”

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“Bought a leather bag which had to be delivered within a couple of days as it was a present. The bag arrived and was exactly as advertised; excellent quality leather and well packed. The delivery was on time as promised. Would definitely use Pure Luxuries again”