Pure Luxuries London Reviews

Name: Pure Luxuries London
Address: Alston House 611, White Cross Business Park, LANCASTER, Lancashire
Rating: 4.86

4.9 Rating 6,266 Reviews

100 %

of reviewers recommend Pure Luxuries London

4.9

Based on 6,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Pure Luxuries London 5 star review on 24th December 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered bag which arrived really quickly. It was good quality but not colour I was hoping for so requested to send it back. Return label completed and returned foc. and money straight back in my account.”

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“Bag became wet. Colour bled onto clothing. Cardboard looking leather.”

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Hello Mrs Glover and thank you for your review. I am very sorry to hear there has been an issue with your bag. This should certainly not be the case, and we would ask that you contact our team at info@pureluxuries.com so that we may resolve the issue as quickly as possible. Kind regards Pure Luxuries Customer Care

“I purchased a leather wallet,it was quality and well made,i was very pleased with this item and recommend pure luxuries,i will certainly use them again..”

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“Quick service high standard of quality leather goods at a reasonable price”

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“Even though I have sent 1 bag bag it was purely because of the fact it was the wrong size for what I wanted other than that i now have 3 bags which I live,I have recommended you to my daughter and she has purchased 1 and wants another and I have also recommended you to 2 other friends. I would now like another bag but not sure which one.”

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“Absolutely amazing customer service.... and beautiful products. What’s not to love? Highly recommend. A***”

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“Very pleased beautiful quality , good quick delivery and nicely packed”

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“Loved the high quality bag. Excellent delivery / packaging. Top Notch.”

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“Lovely bag for a bargain price. Thank YOU!”

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“Excellent quality leather bağs.”

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“Great service I love the free returns. Quality products at a good price. I would definitely recommend.”

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“Placed an order for a handbag and purse, unfortunately the purse was out of stock. They contacted me straight away apologising. Fantastic customer service and the quality of both the handbag and purse are exceptional.”

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“An excellent product (purse)at a fantastic price. As the name suggests, quality.”

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“The bag I purchased was of excellent quality, real Buffalo leather, smelt and felt lovely, it was for a gift for my sons graduation. Very good price too.”

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“Beautiful wallet purse at a bargain sale price. Beautifully wrapped in tissue paper and box. Quick free delivery too. I would definitely recommend this company”

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“I recently purchased a leather washbag from Pure Luxuries London. The item is of very good quality. The service and delivery received from Pure Luxuries was excellent. Would highly recommend.”

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“I ordered a fantastic satchel for my 16 year old grandson. The quality was excellent and amazingly he loved the gift.”

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“Everything I have had from Pure Luxuries has been of good quality, reasonable price, with a wide choice of styles available, its now my "go to" shop for leather goods.”

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“Great thank you arrived very fast”

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“An excellent product bought as a gift. The recipient was very happy with it. I would definately use this company again.”

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Pure Luxuries London is rated 4.9 based on 6,266 reviews