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Pure Cremation Reviews

4.8 Rating 5,837 Reviews
96 %
of reviewers recommend Pure Cremation
Read Pure Cremation Reviews
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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2025
Sue A
Pure Cremation 5 star review on 27th July 2025
Kelly A
Pure Cremation 5 star review on 6th July 2025
Karen D
Pure Cremation 5 star review on 29th June 2025
Andrew G
Pure Cremation 5 star review on 22nd June 2025
Claire H
Pure Cremation 5 star review on 16th June 2025
Elaine S
Pure Cremation 5 star review on 6th June 2025
Joyce L
130
Anonymous
Anonymous  // 01/01/2019
Our family found Pure Cremation to be sympathetic and Professional they kept us informed at all times of the progress following my Mothers passing
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Posted 2 months ago
Thank you so much for your thoughtful review. It's wonderful to know that we could offer the support and professionalism that you needed. All the best, Pure Cremation Team
Posted 2 months ago
Absolutely brilliant service provided, in what must have been, one of the most problematic of arrangements.
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Posted 2 months ago
Thank you so much for your kind words, Melanie. We’re thrilled to hear that you found our service brilliant, especially during what can be such a challenging time. Your feedback means a lot to us. Kindest regards, Pure Cremation Team
Posted 2 months ago
An excellent service and very thoughful company when you arte greiving
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Posted 2 months ago
Thank you for your wonderful review, Lee. We truly appreciate your kind words, and it’s heartening to know that you found comfort in our service. It means a lot to us to know that we could support you during your time of grief. All the very best, Pure Cremation Team
Posted 2 months ago
Everyone was so lovely from start , very good communication, letting you know what the next step would be. Thank you
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Posted 2 months ago
Thank you for taking the time to share your experience with us. It’s lovely to know that you felt looked after from the very beginning, and that the regular updates helped you feel at ease. Kindest regards, Pure Cremation Team
Posted 2 months ago
We received a very good and considerate service with a rapid collection of my wife's body and a thoughtful well considered return of her ashes. I personally recommend Pure Cremation.
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Posted 2 months ago
Thank you, John, for your kind words and for recommending us. We’re very grateful to have been able to provide the care and support you needed at this time. Best wishes, Pure Cremation Team
Posted 2 months ago
Very good service ..friendly and professional people who picked my husband up, took him to Bury st Edmunds ..staff were lovely always ready for a chat, Husband came back to us in a lovely lavender container and he's sitting in the summer house house he built now awaiting new pastures to rest in ...even off to Australia ..xxxThank you for your great service ..xxxxx
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Posted 2 months ago
Thank you for taking the time to share your experience with us. We’re honoured to have been entrusted with your husband’s care and your amazing feedback is appreciated by our entire team. Take care, Pure Cremation Team
Posted 2 months ago
My Mother recently passed away and I called Pure Cremations late evening , they were super polite and very compassionate throughtout the process. They collected my mother a few hours after the call and the 2 guys that came to collect her were very respectful and caring. I can honestly say, that the entire process was stress free for me, all the staff were very sympathetic, compassionate and kindness on all levels. I also liked that during this difficult time ,they went through the process step by step and followed up with emails and calls and kept me up to date with all the process. I then chose to have my mum's ashes brought back home to me, which was all included in the cost. The entire process from my first call to the cremation was amazing and made life so much easier for me during this very sad time. I would highly recommend Pure Cremation to anyone who wants a very professional and affordable service. Thank you
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Posted 2 months ago
Thank you for your touching feedback. It's wonderful to know that you felt supported with kindness and respect from the very first call. Making things a little easier for you and honouring your mum’s wishes means everything to us. Best wishes, Pure Cremation Team
Posted 2 months ago
Brillient you kept me in touch with every stage of the process. The contact people were very helpful & made the process stress free. Should be a 10 star rating.
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Posted 2 months ago
Thank you so much for your fantastic feedback. It's great to know that we could make everything as stress-free as possible. We truly appreciate your 5-star rating; it means a lot to us. Kindest regards, Pure Cremation Team
Posted 2 months ago
It's hard navigating the practical issues at a time when your head is full of emotions and not understanding what the process is when a relative passes, but Pure Cremations were so kind and helpful from the first phone call at an ungodly hour of the morning (sorry!) right through to the personal delivery of the ashes. Friendliness kindness and understanding helped to make a difficult time so much easier.
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Posted 2 months ago
Thank you for sharing your experience of our care. We’re pleased that we could offer kindness and understanding every step of the way. It means a lot to know we helped make things a little easier when there was so much to take in. All the best, Pure Cremation Team
Posted 2 months ago
From the very first phone call, Pure Cremation treated me with so much compassion and respect. Nothing was too much trouble, every question was answered ... nothing was too much trouble.
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Posted 2 months ago
Thank you for sharing your experience. It's reassuring to know that from the very first call, you felt cared for with compassion and respect. Best wishes, Pure Cremation Team
Posted 2 months ago
You helped me through a difficult time. Set my mind at rest. Your service was personal and excellent. You made my husbands last journey peaceful.
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Posted 2 months ago
Thank you so much for your wonderful feedback. We're really glad our service could bring you peace of mind. It was an honour to support you and to help make your husband’s final journey peaceful and respectful. Kindest regards, Pure Cremation Team
Posted 2 months ago
This company is just outstanding in it's field, i literally cannot find any faults whatsoever! They are a market leader in customer service & at a very bad time in ones life they are just so sympathetic but in the correct manner, i intend to set up a future funeral plan for myself going forward because i am that impressed.
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Posted 2 months ago
Thank you so much for your incredibly kind words. It means a great deal to know that our team supported you in the right way during such a difficult time. We’re truly honoured by your trust and that you’re considering a future plan with us, which really says it all. Best wishes, Pure Cremation Team
Posted 2 months ago
Really good company very empathetic every step was explained our lady laura was very professional friendly and helpful would highly recommend this company
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Posted 2 months ago
Thank you for your lovely feedback about our professional and empathetic team. Laura will be especially pleased to know that her support made a difference. All the best, Pure Cremation Team
Posted 2 months ago
A seamless operation carried out most efficiently.
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Posted 2 months ago
Thank you for this touching feedback, Graham. Your review means the world to us. Best wishes, Pure Cremation Team
Posted 2 months ago
Ver professional company. Very helpful and understanding during the whole process. Kept me informed about the many steps of the process and delivered the ashes straight to my home as promised. Cannot thank them enough for helping me through a very difficult time. Would definitely recommend this company.
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Posted 2 months ago
Thank you so much for your kind words and recommendation. It's wonderful to know that you found our team helpful and understanding at every step. Kindest regards, Pure Cremation Team
Posted 2 months ago
My wife passed away recently, I contacted Pure Cremation to inform them, they were very compassionate to my feelings, I told them she had passed at the hospital, I was given a personal contact who would see me through the process. At each stage I was informed, when my wife had been collected and in their care, when the committal would take place and when it was done, Informed I would receive her ashes in about twenty one days, they were delivered within twelve days. The lady who delivered them was compassionate and respectful to me and informed metat she had been treated with dignity and respect throughout the process, putting my mind at ease. I would fully reccomend Pure Cremation.
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Posted 2 months ago
Thank you for sharing your experience of our care. We are so sorry for the loss of your wife. Knowing that you felt supported, informed, and reassured throughout means more to us than words can say. From the first call to the moment the ashes were returned, we’re glad our team could offer not just a service, but genuine care and respect. Your trust means everything, and we're truly grateful for your recommendation. Take care, Pure Cremation Team
Posted 2 months ago
Wonderful people from start to finish.
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Posted 2 months ago
Thank you for your heartfelt words. It means so much to know that you felt supported every step of the way. We're truly honoured to have been there for you and your family. All the best, Pure Cremation Team
Posted 2 months ago
A really respectful and comfortable service to use.Everything seemed to be low key and unfussed and yet was smooth and efficient, any request was dealt with calmly and quickly. I fail to see how they could have done better.
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Posted 2 months ago
Thank you for such thoughtful feedback. We're really pleased that you found the service respectful, calm, and efficient, just as it should be. It means a lot to know we were able to meet your needs with care during such an important time. Kindest regards, Pure Cremation Team
Posted 2 months ago
the team were so kind and understading kept me informed
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Posted 2 months ago
Thank you for your lovely feedback. We're so pleased to hear that you felt supported and well-informed throughout. Best wishes, Pure Cremation Team
Posted 2 months ago
Very caring service from beginning to end the lady who bought back my husband's ashes was amazing
Pure Cremation 5 star review on 16th June 2025
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Posted 2 months ago
Thank you so much for your kind words, Elaine. We’re truly touched to hear that our service brought you comfort. It means a lot to us that you felt supported and cared for. All the best, Pure Cremation Team
Posted 2 months ago
Pure Cremation is rated 4.8 based on 5,837 reviews