Pure Cremation Ltd Reviews

4.8 Rating 3,768 Reviews
96 %
of reviewers recommend Pure Cremation Ltd
Read Pure Cremation Ltd Reviews
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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation Ltd 5 star review on 26th April 2024
Anne H
Pure Cremation Ltd 5 star review on 26th April 2024
Adrian N
Pure Cremation Ltd 5 star review on 21st January 2024
Simon J
Pure Cremation Ltd 5 star review on 20th January 2024
Jessica M
Pure Cremation Ltd 5 star review on 17th December 2023
Darren S
Pure Cremation Ltd 5 star review on 17th December 2023
Samantha C
Pure Cremation Ltd 5 star review on 9th December 2023
Geoffrey A
88
Anonymous
Anonymous  // 01/01/2019
Kind, understanding and informative staff, at what is one of the most stressful times imaginable.
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Posted 1 week ago
Thank you for your kind words. It was an honour to offer support to you all during this time. Best wishes, Pure Cremation Team
Posted 1 week ago
Very caring and professional service Highly recommended. Thank you
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Posted 1 week ago
Thank you so much, your feedback means the world to us. All the best, Pure Cremation Team
Posted 1 week ago
Was very pleased with the service I received
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Posted 1 week ago
Thank you for taking the time to share your experience with us. It was an honour to support you at this difficult time. Best wishes, Pure Cremation Team
Posted 1 week ago
Julia kept me informed throughout the process,she was kind and gentle and I recommend pure cremation to all😁
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Posted 1 week ago
These lovely words are greatly appreciated, thank you so much. Best wishes, Pure Cremation Team
Posted 1 week ago
I highly recommend pure cremation They are so respectful. Professional. And kind. Nothing is to much trouble ,they go above and beyond ,
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Posted 1 week ago
Thank you for sharing this deeply moving account of your choice and experience with Pure Cremation. Kindest regards, Pure Cremation Team
Posted 1 week ago
Excellent service handled with compassion , kindness, and respect
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Posted 1 week ago
Thank you for sharing these touching compliments about the service you received. All the best, Pure Cremation Team
Posted 1 week ago
Absolutely excellent .wonderful staff.so thoughtfully.and respectful..
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Posted 1 week ago
Thank you, receiving this uplifting review has brightened our day. Your thoughtful words serve as inspiration to us all, motivating us to continue providing exceptional service. Kindest regards, Pure Cremation Team
Posted 1 week ago
The staff were very helpful and kind. The gentleman who delivered the ashes was very caring and charming.
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Posted 1 week ago
Thank you for sharing your experience, you have summed up our approach beautifully. Best wishes, Pure Cremation Team
Posted 1 week ago
Pure Cremation is something my dear brother organized before his death. I just carried out his wishes being his executor. But seeing what he organized I was very pleased with the outcome. Pure Cremation took care of everything from collecting my brother to bringing his ashes home to us as he requested. I would certainly recommend pure cremation.
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Posted 1 week ago
Thank you for sharing this extremely moving account of your choice and experience with Pure Cremation.  Kindest regards, Pure Cremation Team
Posted 1 week ago
It was not an easy decision to move away from a traditional funeral but following my wife's recent death I am so glad that we both decided to opt for a Pure Cremation plan. The care, compassion and professionalism shown throughout the process made a sad and difficult time much more bearable. I know when my time comes I will be in safe hands.
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Posted 1 week ago
We are deeply honoured to have had the opportunity to care for your wife and support you during this difficult time. Knowing that we have been able to provide you with confidence and peace of mind when it mattered most is truly heartening. Thank you for this kind feedback. All the best, Pure Cremation Team
Posted 1 week ago
Excellent service from initial contact to finally receiving my mother's ashes.
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Posted 1 week ago
Thank you for sharing this lovely feedback with us. Best wishes, Pure Cremation Team
Posted 1 week ago
Many thanks made the thing easy for us to sort out and did all the paperwork
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Posted 2 weeks ago
Thank you so much, your feedback means a great deal to us. Kindest regards, Pure Cremation Team
Posted 2 weeks ago
My family and I loved pure Cremation it was easy to arrange on the phone and all the staff very caring all the way and we didn't have to put ourselves through grief the day of the funeral when the hearse turns up and the funeral cars it's what mum wanted for my dad and Pure Cremation keep u informed all the way through it they told me dad had arrived in Andover and then they rang and said dad's ashes were coming home which they did sat 13 April hand delivered we all has a family recommend pure Cremation. Thanks again. Xx
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Posted 2 weeks ago
Thank you so much for sharing your experience with us. We're delighted to hear that our team's care and communication made a positive impact and we're truly grateful for the opportunity to have served you and your family. Best wishes, Pure Cremation Team
Posted 2 weeks ago
Very efficient & friendly service
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Posted 2 weeks ago
Thank you for taking the time to share your experience, we are grateful for your positive feedback. All the best, Pure Cremation Team
Posted 2 weeks ago
Extremely pleased with the service provided from start to finish. My dad always wanted the "minimum of fuss". With no plan in place, PCL helped us sympathetically and so helpfully on the night of his death. Throughout the arrangements we were kept up to date, and whenever I did have questions these were helpfully answered. I never struggled to get hold of someone to speak with. Finally the delivery of my dad's ashes was very thoughtfully undertaken. My mum is in poor health and if this step had not been sympathetically handled it would have caused upset. The person who delivered them was very good and left an extremely good impression. I would recommend PCL to anyone who like our family does not consider a funeral/personal service to be for them.
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Posted 2 weeks ago
Thank you so much for sharing this touching feedback with us. It's heartening to know that we were able to honour your dad's wish and that our team offered all the support needed at this difficult time. Best wishes, Pure Cremation Team
Posted 2 weeks ago
Very professional and considerate...
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Posted 2 weeks ago
Thank you for this very kind feedback, it is greatly appreciated by the whole team. Best wishes, Pure Cremation Team
Posted 2 weeks ago
A very professional and understanding service was provided from the initial phone call all the way through until the ashes were returned. I was kept up to date with all the important parts of the process and Pure Cremation made sure that everything went as smoothly as possible
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Posted 2 weeks ago
Thank you for taking the time to share this lovely feedback with us. All the best, Pure Cremation Team
Posted 2 weeks ago
Professional, caring case handler. Information was passed through out the process. Returned mum’s gold ring which we could not get off her finger. Thanks all.
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Posted 2 weeks ago
Thank you for sharing your experience of the support and care offered by our dedicated team. We are delighted with your touching feedback. Kind regards, Pure Cremation Team
Posted 2 weeks ago
Excellent, compassionate service.
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Posted 2 weeks ago
Thank you for these kind words, they mean the world to us. Best wishes, Pure Cremation Team
Posted 2 weeks ago
Absolutely brilliant service I really am so happy we chose pure cremation it was so easy as soon as I called to say my hubby passed away they did everything for me I really couldn't have coped otherwise every step of the way they called you get your own personal person and they call to see how you are I really can't thank them enough for everything they did The gentleman who brought the Ashes home was lovely having a chat saying he was chatting to my hubby and had classical music on he phoned to say what time he would be here then phoned to let me know he's running 30mins later tube strike so traffic terrible then but things like that are so irrelevant So thank you so much for the care and service you gave me I have recommended people to you and am certainly going to arrange my own with you all our family live in different parts of the country then me in London so everyone is having a lunch when they are ready on my hubby It's all so much nicer this way Also the box the Ashes are in is beautiful all trees and nature I actually cried because it's so beautiful sent pictures to all family and everyone said how much nicer it was than what they have received in the past Once again a Big Thank you Gaynor
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Posted 2 weeks ago
Thank you so much for your incredibly kind words. It's heartwarming to know that we were able to make the process as easy as possible for you. We understand how overwhelming it can be, and we're honoured to have been there for you every step of the way. All the best, Pure Cremation Team
Posted 2 weeks ago
Pure Cremation Ltd is rated 4.8 based on 3,768 reviews