Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 6,042 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 20th September 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for all the help and delivery”

Helpful Report

Posted 2 weeks ago

Thank you for your kind words, Christopher. We're glad to hear you found our support helpful throughout the arrangements. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“From my first phone call a couple of hours after my husband died to last Thursday when his ashes were delivered home, I can only say this was the best, most dignified way for us as a small family and for my husband to end his lifes journey in the care of Pure Cremation.All the staff without exception were so sensitive and caring throughout and seem able to judge how to converse with different people in different ways. My husband was collected by two really special men in an immaculate vehicle, the dignity offered in such a small space was perfect as was their manner and explainations through the whole process of receiving my husband in to their care, I followed my husband with our dogs to the vehicle after which they took a step back once the vehicle doors were closed, to bow their heads in respect. No hurry, just calm in the time that was at my choosing, no question was too much, nothing was too much trouble. My husband left his home and garden he once loved as he always said he would, at the end of his days. I can not explain how the staff made even the paper work a pleasant necessity and everything that followed was as much or as little as I as an individual needed. This company is as perfect as you could want ...if simplisity, care and dignity beyond and above certainly my expectations, was the hope then Pure Cremation achieved this and more. Thank you all for looking after my husband for a while longer than we thought, because of a hold up until the death certificate was received, your reassurance of care being ongoing no matter what was much appreciated. A truly simple perfect way to end a lifes chapter...thank you Pure Cremation and all your amazing staff who were indeed well chosen for their role and how to treat people at a time of stress and sadness.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your heartfelt review, Maureen. We are truly honoured to have been able to support you during such a challenging time. It's wonderful to know that our team provided the dignity and care you were looking for, and your appreciation for their sensitive approach means a lot to us. Thank you for trusting us to be a part of your husband’s journey. All the very best, Pure Cremation Team

Posted 2 weeks ago

“No problems at any stage of the process. All enquiries met with straight understandable answers”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience, Christopher. We're delighted to hear that you found the process smooth and our answers clear and straightforward. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“My late husband Steve was treated with respect and dignity, the team at pure cremation were very respectful of our wishes from the very start.”

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Posted 2 weeks ago

Thank you for taking the time to share your touching feedback. It's good to know that we could provide Steve with the respect and dignity he deserved and that you felt supported by our caring team. All the best, Pure Cremation Team

Posted 2 weeks ago

“Very helpful going through all of the process kept me informed about everything and very nice people to deal with in not so good circumstances thank you pure cremations for all of your kindness and understanding would recommend to anyone”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review, David. We're glad to know that our team was able to provide the support and kindness you needed at this time. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“They were very professional and friendly”

Helpful Report

Posted 2 weeks ago

Thank you for this great feedback. We're pleased you found our team professional and friendly. Take care, Pure Cremation Team

Posted 2 weeks ago

“Great communication throughout the difficult process”

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Posted 2 weeks ago

Thank you for your positive feedback, Helen. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Here’s a polished version of your review for Pure Cremation: ⸻ ⭐⭐⭐⭐⭐ We found Pure Cremation to be professional, empathetic, and very understanding throughout. The whole process from start to finish was excellent and handled with care. The price we were quoted was exactly what we paid, with no hidden costs. We would not hesitate to recommend them to others.”

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Posted 2 weeks ago

Thank you for sharing your experience with us. It's great to hear that you found our team professional and understanding at every step. Your recommendations are also greatly appreciated. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Pure Cremation Ltd have been amazing with us from the very first phone call arranging a pure cremation, to the day our family member was returned home to us. A very supportive team, compassionate and caring communication updating us every step of the way. They looked after our family member well, with dignity and pride.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing such thoughtful words. We’re so pleased that our team could provide compassionate support and clear updates at every step. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Every single person I spoke to was so kind, helpful and respectful, and calmed me when I was anxious ….”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience with us. It truly means a lot to know that we could offer kindness and reassurance when you needed it. We’re glad that each person you spoke to made you feel supported and respected. All the best, Pure Cremation Team

Posted 2 weeks ago

“SERVICE BEYOND ANYTHING YOU CAN IMAGINE. MANY THANKS TO ALL WITHIN PURE CREMATION FOR A SERVICE WELL DONE.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words. We're grateful to hear that you felt our service exceeded your expectations. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Pure cremation showed understanding and professionalism and empathy during a sad time when my father passed away. I would highly recommend pure cremation to any family who are wondering who to choose to cremate their loved one(s).”

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Posted 3 weeks ago

Thank you for your lovely feedback. Losing a parent is never easy, but we are glad to hear that our team could offer understanding and support when it mattered most to your family. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“I highly recommend Pure Cremation. They were in regular contact, warm and sensitive and the lovely young women who delivered the urn was kind, warm and sensitive.”

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Posted 3 weeks ago

Thank you for sharing this feedback with us. It’s wonderful to hear that we could provide the care and sensitivity you needed. The team member who returned your loved one's ashes will be pleased to know that her thoughtfulness stood out to you. All the best, Pure Cremation Team

Posted 2 weeks ago

“Professional and courteous service. I was kept informed at every stage of the process and treated with empathy and compassion by the staff team.”

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Posted 3 weeks ago

Thank you for your wonderful feedback, Yvette. We’re so pleased to know you felt supported with clear updates and genuine compassion. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“I have been totally broken losing my husband even struggling to do the smallest thing. Pure Cremation were absolutely marvellous towards me as very professional and they took control when I needed them to help and all so kind when talking on the phone , never rushed. From start to finish they kept me informed and all very respectful. The lady who delivered my husbands ashes back to me was just so lovely.. I would recommend Pure Cremation”

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Posted 3 weeks ago

Thank you so much for your touching feedback. It means a great deal to us to know that you felt supported and cared for throughout. Thank you for trusting us at such a difficult time and for recommending us to others. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Very compsionate, good communication A nice service”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words. We're pleased to hear that you found our service compassionate and appreciated our communication. It’s has been our privilege to support your family during this time. Take care, Pure Cremation Team

Posted 2 weeks ago

“You looked after my mum providing an Excellent service delivered with dignity and respect at all times i could not recommend you highly enough I am glad my father is also signed up with you”

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Posted 3 weeks ago

Thank you for sharing such kind words. We’re honoured to have been able to look after your mum with the dignity and respect she deserved, and it means a great deal to know that you felt supported throughout. All the best, Pure Cremation Team

Posted 2 weeks ago

“Very professional and considerate.”

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Posted 3 weeks ago

Thank you for your wonderful feedback. Kindest regards, Pure Cremation Team

Posted 2 weeks ago

“Really sympathetic and supportive but not patronizing or over emotional”

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Posted 3 weeks ago

Thank you for your thoughtful review, Gavin. We are glad to hear that our approach truly felt sympathetic and supportive. Best wishes, Pure Cremation Team

Posted 2 weeks ago

“Such a lovely company, everyone we had contact with was so friendly professional and understanding, would 100% recommend.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words. We're pleased you felt supported by our friendly and professional team. All the best, Pure Cremation Team

Posted 2 weeks ago

Pure Cremation is rated 4.8 based on 6,042 reviews