Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.84

4.8 Rating 5,838 Reviews

96 %

of reviewers recommend Pure Cremation

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 1st August 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, easy to use and understand. Thank you”

Helpful Report

Posted 2 months ago

Thank you for your lovely feedback. It's good to know we could make this time a little bit easier for you. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Experience was faultless. Really appreciated the professionalism and empathy from 1st contact to receiving my Stepfathers ashes. Communication and support documentation was very informative and helpful during the process”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful feedback. Knowing our communication and support helped bring some clarity and comfort means a lot to us. Kindest regards, Pure Cremation Team

Posted 2 months ago

“We are so pleased that we chose Pure Cremation. Every step of the way they have been amazing- from our very first contact to the delivery of my mum’s ashes, they have kept us fully informed and listened to our every wish. Every person we came into contact with has been clear, friendly and professional. Every phone call has been answered within 30 secs or so and every time frame has been honoured. Thank you so much, we will certainly recommend your services to our friends Mark Workman”

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Posted 2 months ago

Thank you for sharing such a thoughtful reflection on your experience. It means so much to know that we could provide a respectful and caring service and honour your mum's wishes. Wishing you all the best, Pure Cremation Team

Posted 2 months ago

“Fantastic service, full of empathy, treated you like you were the only one going through this sad time. Could not fault the Service, all staff were incredibly sympathetic and extremely helpful, such a good plan and has allowed our family to have our own memorial in our own time. Fully recommend Pure Cremation 10/10”

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Posted 2 months ago

We're so glad that our service gave you space to remember your loved one in your own way, in your own time, that’s exactly what it's meant for. Thank you for your trust in us, and for your recommendation. All the very best, Pure Cremation Team

Posted 2 months ago

“Very personal and empathy also every step of the way good contact”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback. It means so much to hear that you felt truly supported every step of the way. Best wishes, Pure Cremation Team

Posted 2 months ago

“This ran very smoothly from beginning to end and did exactly what we hoped it would. Thankyou.”

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Posted 2 months ago

Thank you so much for your kind words, Hilary. We're pleased that everything ran smoothly and met your expectations. Kindest regards, Pure Cremation Team

Posted 2 months ago

“Very good and reliable”

Helpful Report

Posted 2 months ago

Thank you for your wonderful feedback. All the best, Pure Cremation Team

Posted 2 months ago

“Excellent service. We were treated with the upmost respect for our feelings at this very sad time. You really felt like they were there to support you through the whole thing. It was very efficient and very personal thank you.”

Helpful Report

Posted 2 months ago

Thank you for sharing your expeirence of our care. It means a lot to know you felt genuinely supported and cared for during such a difficult time. Take care, Pure Cremation Team

Posted 2 months ago

“The whole service was seamless and simple. We were updated at every step of my Dads journey from hospice to his ashes being returned to me.”

Helpful Report

Posted 2 months ago

Thank you for sharing your wonderful feedback with us. We're pleased you found the service seamless and felt informed throughout your father's journey. Take care, Pure Cremation Team

Posted 2 months ago

“The staff who dealt with us were so lovely. We weren't rushed to explain our needs or to make decisions. We felt totally supported and made to feel that our loved one was of the utmost importance to them while also being very sympathetic to our feelings. We were kept so well informed every step of the way from the first phone call right up to the day the ashes were hand delivered back to us. We can't thank Pure Cremation enough for their support, service and guidance through a very difficult time.”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We’re really grateful you took the time to share your experience. It’s so important to us that families feel heard and supported, and knowing you felt that throughout the process truly means a lot. Best wishes, Pure Cremation Team

Posted 2 months ago

“The whole service from start to finish has been amazing, great staff communication throughout the process. I felt comfortable and confident with Pure cremation looking after my Nan.”

Helpful Report

Posted 2 months ago

Thank you so much for your thoughtful words. It really means a lot to know that the care provided by our team gave you confidence that your Nan was in safe hands. It was truly an honour to support you at this time. Best wishes, Pure Cremation Team

Posted 2 months ago

“What can I say, so easy to deal with sorted everything out for me. Also delivered him home to me. Thank you so much.”

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Posted 2 months ago

Thank you for your 5-star review. We’re so pleased that everything felt straightforward and that we could take care of things for you when it mattered most. Kindest regards, Pure Cremation Team

Posted 2 months ago

“From the second i phoned pure cremation to inform them of my mums passing they gave me 100% customer care, I was very nervous an they set my mind at ease, they took care of my mum an kept me updated with everything”

Helpful Report

Posted 2 months ago

Thank you for your heartfelt review. We're so glad to hear that our team could provide you with the support and reassurance you needed. It's wonderful to know we were able to care for your mum and keep you informed throughout the process. Best wishes, Pure Cremation Team

Posted 2 months ago

“They were very nice and kept me informed”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share this kind feedback with us. We are pleased that you felt informed at every step. All the best, Pure Cremation Team

Posted 2 months ago

“This was my first dealings with Pure Cremation. My dear friend passed and had a pre-paid plan with Pure Cremation. From the inital phone call I have been so impressed by the service. Lisa was so lovely and kept up brilliant commuication throughout and Steve who delivered June to me last Friday was so kind and respectful. Thank you so much. I would defintely reccommend Pure Cremation and shall be using you myself to save my family anguish and expense.”

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Posted 2 months ago

Thank you so much for your feedback. We're truly touched to learn about your positive experience with Lisa and Steve throughtout the arrangements. It means a lot to us that you would recommend Pure Cremation. Best wishes, Pure Cremation Team

Posted 2 months ago

“I was very satisfied with the care from everyone at Pure Cremation.”

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Posted 2 months ago

Thank you for your lovely review. We're so pleased to learn that our team provided you with the care and support you needed. Kindest regards, Pure Cremation Team

Posted 2 months ago

“It’s what our lovely Mark Requested The whole team from contacting after passing to collecting Mark which the two guys who did this was simply caring and thoughtful To the cremation to the returning of the ashes Everyone has been kind and caring Mark got his wishes in a beautiful caring company”

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Posted 2 months ago

Thank you for your review. We are truly honoured to have been able to honour Mark's wishes and support you and your family during this time. Your kind words about our team's care and compassion mean the world to us, and we’re glad to know we were able to provide comfort. Kindest regards, Pure Cremation Team

Posted 2 months ago

“I found pure cremation to be prompt after mums passing and handled professionally both with the cremation and the return of the ashes.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us. It's good to know that you felt everything was clearly explained and handled efficiently, and that our team’s professionalism and sensitivity stood out. Take care, Pure Cremation Team

Posted 2 months ago

“We have been so impressed with the service offered by Pure Cremation. At every stage of the process things were clearly explained and efficiently carried out. The staff were all professional and sensitive. We would have no hesitation in recommending Pure Cremation for anyone in the similar position of having to arrange a simple funeral at distance, especially with the option of having the Ashes returned to a home address anywhere in the country.”

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Posted 2 months ago

Thank you so much for your wonderful review, Valerie. We're delighted to learn that you were impressed with our service and that our team was able to support you with professionalism and sensitivity during such a challenging time. We truly appreciate your recommendation. All the very best, Pure Cremation Team

Posted 2 months ago

“Handled with sensitivity and efficiency”

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Posted 2 months ago

Thank you for your great feedback. Best wishes, Pure Cremation Team

Posted 2 months ago

Pure Cremation is rated 4.8 based on 5,838 reviews