Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,450 Reviews

97 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 3rd October 2026

157

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pure Cremation was a delight to encounter, from the initial first phone call, to the delivering of my Kate wife's ashes. Professional,curtious,very sympathetic, and a listening ear.”

Helpful Report

Posted 1 month ago

Thank you for sharing this wonderful feedback. We are pleased that you felt supported at every step, and knowing you had a listening ear when you needed it was helpful. Best wishes, Pure Team

Posted 1 month ago

“I would just like to say to anyone who is interested in getting Pure Cremation please do so as they take care of everything for you and they are so kind and understanding.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your kind words, Alan. We’re glad you felt cared for and that we could support you with understanding when you really needed it. Best wishes, Pure Team

Posted 1 month ago

“I'm glad I chose pure Cremation to take care of my mums Cremation,everything was made easy for me,they were constantly in touch through every stage,there sympathy and professionalism made this very sad time a little easier...thank you pure Cremation.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience and for choosing Pure Cremation to care for your mum. It has been a privilege to support you and look after your mum, and we're glad we could make things a little easier for you. Kindest regards, Pure Team

Posted 1 month ago

“Pure Cremation were excellent handling our Dads passing a few weeks ago..We was always informed with the procedures.”

Helpful Report

Posted 1 month ago

Thank you, Paul. We really apprecaite your positive feedback about the service you have received following the loss of your father. It's good to know that you always felt informed about what was happening and what to expect next. Kindest regards, Pure Team

Posted 1 month ago

“Pure cremation dealt with my moms passing. She was in a hospice her last 2 days but from start to finish the communication and empathy from this company was outstanding. Couldn't find any fault from price to hand delivery of ashes. My dad has a plan too and the relief knowing it all runs smoothly at such and emotional and tragic time is one less worry. Thank you for treating mom with dignity and keeping us informed every step off the way back home.”

Helpful Report

Posted 1 month ago

It’s touching to know that you felt supported and kept informed throughout this journey. Thank you for trusting us to care for your mum and for your kind words about the dignity and compassion shown throughout. All the best, Pure Team

Posted 1 month ago

“Absolute great company to deal with made everything clear and very understanding thanks again”

Helpful Report

Posted 1 month ago

Thank you for sharing this wonderful feedback. It's good to know that you appreciated the clarity and understanding shown by the team during this time. Kindest regards, Pure Team

Posted 1 month ago

“Very good service. Kept in touch throughout whole ongoing situation. Very caring and lots empathy. Brilliant.”

Helpful Report

Posted 1 month ago

Thank you for your lovely words, Mark. We’re glad our care and communication helped during this time. Kindest regards, Pure Team

Posted 1 month ago

“I have to say, the service I received from Pure Cremation was amazing. I felt very supported and the communication was excellent and you get a dedicated person to deal with. I highly recommend using their services”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience, Rachel. We’re so pleased that you felt supported and that the level of communication was just what you needed. Kindest regards, Pure Team

Posted 1 month ago

“My experience with Pure Cremation has been genuinely excellent from start to finish. Every member of staff I dealt with was kind, patient, and highly professional, making a difficult situation far easier to manage. They explained each step clearly, without any pressure, and made sure I understood exactly what would happen next. Communication was outstanding — I was kept informed throughout the entire process, and nothing ever felt rushed. The team showed real empathy and respect, treating both me and my loved one with dignity. When it came to the practical side, everything was handled smoothly and efficiently, giving me complete peace of mind. Pure Cremation delivered a service that was simple, transparent, and reassuring, exactly what I needed at a stressful time. Based on my dealings with them, I would confidently recommend Pure Cremation to anyone looking for a compassionate, no‑fuss alternative to a traditional funeral.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to describe your experience in such detail. It’s good to know that having each step explained clearly and calmly gave you the confidence to know what was always happening. We know that keeping things straightforward and transparent can make a real difference when there is already so much to deal with. Your kind words about the patience, professionalism and respect shown by our team are greatly appreciated, as is your recommendation. Best wishes, Pure Team

Posted 1 month ago

“Excellent service from beginning to end communication 100% and I could not believe the price was so affordable….”

Helpful Report

Posted 1 month ago

Thank you for sharing such positive feedback. We’re really glad that you felt our communication was clear from start to finish and that you found the price affordable. Kindest regards, Pure Team

Posted 1 month ago

“I cannot recommend Pure Cremation highly enough. From start to finish, they were absolutely excellent. The entire process was handled with genuine compassion and understanding, which meant everything during such a painful time. What really stood out was how they kept me informed throughout every step. I never felt left in the dark or uncertain about what was happening. When my mum's ashes were ready, they communicated clearly about the delivery, and everything arrived exactly as promised. The care and professionalism they showed made an unbearable situation just a little more bearable. If you're looking for a cremation service that treats your loved one with dignity and treats you with respect and kindness, Pure Cremation is the company to choose. Thank you for making this process as smooth as it could possibly be.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share such thoughtful feedback. We’re really pleased to know that you felt informed and supported throughout the process, particularly with the arrangements for your mum’s ashes. Knowing that our communication and care helped make things a little more manageable means a great deal. Thank you for choosing Pure Cremation and for your kind recommendation. Kindest regards, Pure Team

Posted 1 month ago

“Very pleased with the way pure. Cremations looked after my wife Joan.Vety understanding and thoughtful.”

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Posted 1 month ago

Thank you, Philip, for your kind words. We're glad Joan was looked after with understanding and thoughtfulness throughout. Best wishes, Pure Team

Posted 1 month ago

“The service and attention to detail was impeccable and with all that I dealt with. I am going to use Pure Cremation for my end of life; I have not really given this subject matter much thought but will be glad to complete this task with a team that genuinely care.”

Helpful Report

Posted 1 month ago

Thank you very much for this feedback. We're pleased that the service and attention to detail were impeccable and that you are considering Pure Cremation for your own arrangements. Kindest regards, Pure Team

Posted 1 month ago

“Excellent service from start to finish. Thank you. I would recommend to anyone who wants a fuss free funeral.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We're glad that you found the service to be excellent from start to finish and that you would happily recommend us. Kindest regards, Pure Team

Posted 1 month ago

“Very approachable, great empathy and excellent service.”

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Posted 1 month ago

Thank you, Ann. We're pleased you found the service excellent and our team approachable. Kindest regards, Pure Team

Posted 1 month ago

“No frills but a service carried out with respect and dignity from beginning to end. Exactly what we wanted and reasonably priced too. Thank you for keeping us informed as to where Dad was and for the sensitive handing over of his ashes to Mum. She was overwhelmed by how kind the lady was. Thanks again, we will definitely recommend your services to others.”

Helpful Report

Posted 1 month ago

Thank you for such a thoughtful review. It’s really lovely to know that everything was handled with the respect and dignity you wanted for your dad, and that keeping you informed throughout gave you reassurance along the way. We’re particularly touched to know how much the kindness shown when your dad’s ashes were returned meant to your mum. Kindest regards, Pure Team

Posted 1 month ago

“Excellent service from start to finish”

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Posted 1 month ago

Thank you very much, Danielle. Best wishes, Pure Team

Posted 1 month ago

“Thank you for helping make a really difficult time that little bit easier, from the first call with John to the delivery of ashes with Charlie. Thank you”

Helpful Report

Posted 1 month ago

Thank you very much for your feedback. It has truly been a privilege to support you at this difficult time, and we're glad that our assistance has made things a little easier. Kindest regards, Pure Team

Posted 1 month ago

“Amazing customer service all the way through. Lady who delivered ashes home was such a kind, considerate person . Can’t thank you all enough”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. It’s wonderful to know you received such caring and considerate service throughout, especially when the ashes were returned. Kindest regards, Pure Team

Posted 1 month ago

“Very impressed as everything was carried on and with respect and dignity”

Helpful Report

Posted 1 month ago

Thank you for sharing your kind words, Joan. We’re glad to hear that everything was carried out with respect and dignity, and that you felt impressed by the care provided. Kindest regards, Pure Team

Posted 1 month ago

Pure Cremation is rated 4.9 based on 8,450 reviews