Pure Cremation Reviews

Name: Pure Cremation
Address: Charlton Park Crematorium Charlton Down, Charlton Park Crematorium Charlton Down, Hampshire
Rating: 4.85

4.9 Rating 8,507 Reviews

96 %

of reviewers recommend Pure Cremation

Company Reviews

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Phone:

0800 033 7737

Email:

info@purecremation.co.uk

Location:

Charlton Park Crematorium Charlton Down,
Charlton Park Crematorium Charlton Down
Hampshire
SP11 0TA

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Pure Cremation 5 star review on 9th October 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the very first phone call to getting my nans ashes home, the service was amazing. We had regular phone calls for updates and the everything was really simple. We had time to grieve without being worried about plans for a cremation or funeral.”

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Posted 2 years ago

Thank you for your kind feedback. We are touched by this lovely review and the fact that you took the trouble to share your experience with others. It has been our honour to care for your Nan. Best wishes, Pure Cremation Team

Posted 2 years ago

“Dealt with very efficiently with empathy and excellent communications”

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Posted 2 years ago

It was our honour, thank you for these lovely words. Kindest regards, Pure Cremation Team

Posted 2 years ago

“Excellent and very professional service throughout. We were kept informed every step of the way and felt our mum was in good hands and being well cared for. Steph who delivered mum’s ashes back to us was very professional, kind, compassionate and empathetic (just as the other staff were). Mum arrived back to us in a lovely container which was easy to open when we came to scatter her ashes. Thank you for taking care of our mum. We would not hesitate to use PC again.”

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Posted 2 years ago

Thank you for taking the time to share your experience. We are genuinely touched by your feedback and pleased that our service met your expectations. All the best, Pure Cremation Team

Posted 2 years ago

“Very compassionate staff at every stage of the service. Had a few issues along the way but dealt with quickly and thoughtfully Would recommend highly”

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Posted 2 years ago

Thank you so much for rating us with 5 stars. We are delighted with your positive feedback. Kind regards, Pure Cremation Team

Posted 2 years ago

“Very helpful through the sad times but they behaved admirably and compassionately. I would recommend them to anyone who goes through the the loss of someone they loved. They took great care of my wife keeping in touch all the time.”

Pure Cremation 5 star review on 28th September 2024

Helpful Report

Posted 2 years ago

Thank you for your heartfelt words. It truly means so much to us to know that we could provide the care and compassion you deserved. All the best, Pure Cremation Team

Posted 2 years ago

“Absolutely brilliant service from start to finish, we were always informed of everything that was happening, very accurate time of ashes been delivered, will definitely use again if needed”

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Posted 2 years ago

Thank you for this wonderful feedback. This means a lot to the whole team. All the best, Pure Cremation Team

Posted 2 years ago

“Caring and professional. Making a difficult time to go as smoothly as possible. This is the second time I have used Pure Cremation and would not hesitate to recommend them. Peter B”

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Posted 2 years ago

Thank you for sharing such a heartfelt review. We're glad we could make things just a little bit easier and be there for you. Best wishes, Pure Cremation Team

Posted 2 years ago

“I felt from the beginning a very personal touch Whenever I spoke to someone it was the same person which made me feel comfortable. From beginning to end at a sad time for us, Pure cremation made it that little bit easier Thank you”

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Posted 2 years ago

Thank you for sharing such a heartfelt review. It means a lot to us that you felt supported from start to finish, and we’re honoured to have helped you during this emotional journey. Kindest regards, Pure Cremation Team

Posted 2 years ago

“Pure Cremation were professional, efficient and compassionate at all stages of our dealings with them. Everything they promised was fulfilled and, as their name suggests, if you purely want a cremation, they are second to none.”

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Posted 2 years ago

Thank you so much for your kind words. We are truly touched by your feedback and your recommendation is incredibly appreciated Best wishes, Pure Cremation Team

Posted 2 years ago

“I would like to say thank you all so much for being there with such care & for bing so professonal. Becuse I think you are so good I have booked my own cremation with you”

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Posted 2 years ago

Taking out a plan after experiencing our care for a loved one is the highest compliment that we can receive. Thank you for these kind words. All the best, Pure Cremation Team

Posted 2 years ago

“When your brain goes into shock with grief they were sympathetic, courteous and helpful. Thank you guys for making a difficult decision easy.”

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Posted 2 years ago

Thank you for your compliments about our service. We're pleaed we could make things easier for you. Kindest regards, Pure Cremation Team

Posted 2 years ago

“From the very first call to when my mums ashes were returned, I can’t fault prue cremation in anyway I like that I was kept fully up to date with my mums journey. They took a lot of stress away at such a difficult time. I can’t thank them enough”

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Posted 2 years ago

Thank you for your heartfelt review. It means a great deal to know that we could provide the support and care you needed. All the best, Pure Cremation Team

Posted 2 years ago

“I had such care and help from the whole team, I can't thank them enough”

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Posted 2 years ago

Thank you, we are very grateful for your positive feedback. Kindest regards, Pure Cremation Team

Posted 2 years ago

“Pure cremation were brilliant in every aspect of the funeral,they were kind and considerant! We had been married for 63. Years.we had chosen pure cremation together and were not disappointed.i have booked my plan already many thanks to all involved regards Bernie”

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Posted 2 years ago

Dear Bernie, Thank you so much for taking the time to share your feedback with us. We're truly glad to hear that our service met your expectations and that you felt supported during such a vital time. Your words mean a great deal to us. Best wishes, Pure Cremation Team

Posted 2 years ago

“The only problem was the amount of time it took before you picked my brother nigel up from the leicester Glenfield hospital. But I understand that was not due to you but th lri”

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Posted 2 years ago

Thank you for sharing your experience with us, and for your 5-star rating—we truly appreciate it. Your feedback is incredibly valuable, and we will carefully review your brother's arrangements to see if there was anything more we could have done to expedite the process of bringing him into our care. If there is anything else that we can do in the meantime, please let us know. Kind regards, Pure Cremation Team

Posted 2 years ago

“My husband passed on 19 th of august he always said he did not want any fuss so decided on a pure cremation which was his wish. From contacting pure cremation I was treat with dignity and respect and informed of anything I needed to be told in a professional manner. From him dying to me having his ashes returned it took 5 weeks everyone was really kind however I have decided to change the casket he was returned in as I wanted to make it more personal but this was my choice and has no reflection on the team at pure cremation. I thank you all for taking care of my beautiful husband. 💔”

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Posted 2 years ago

Thank you for sharing your experience with us during such a difficult time. We are truly sorry for your loss and honoured to have been able to support you in fulfilling your husband’s wishes for a simple and dignified farewell. All the best, Pure Cremation Team

Posted 2 years ago

“Puré Cremation were caring, considerate and very efficient when my husband passed away…. They kept me informed every step of the way and my husband was treated with care and dignity. The lady who returned his ashes to us was so lovely as well.”

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Posted 2 years ago

Thank you for this lovely review. We are touched by your positive feedback. All the best, Pure Cremation Team

Posted 2 years ago

“Just to say big thankyou to all at pure cremation.”

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Posted 2 years ago

It was an honour to support you, thank you for rating us with 5 stars. Kind regards, Pure Cremation Team

Posted 2 years ago

“I can't praise them enough, sadly my mum never got round to setting the plan up before her passing so it all fell to me while I was quite broken, I made the first call at 8 at night and they showed more care than some of my own family did, thanks to the hospital my mum went walkabout the day they where meant to pick her up (dispite the NHS knowing pure was coming to get her) pure sorted the mess the hospital had made for me and kept me informed the whole way, I don't lightly give out 5 stars but they sure earned it.”

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Posted 2 years ago

Thank you for these compliments. We strive to be there for families when it matters most, and your feedback means the world to us. We’re grateful to have been able to help during this time. Best wishes, Pure Cremation Team

Posted 2 years ago

“From sales to cremation all lstaff have been very kind and absolutely on the ball,we have been kept informed all the way,”

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Posted 2 years ago

Thank you for sharing your experience. We're delighted to hear that our team provided the care and support you needed, and that you felt informed every step of the way. All the best, Pure Cremation Team

Posted 2 years ago

Pure Cremation is rated 4.9 based on 8,507 reviews